#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)305-7833
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
39500 W 7 Mile Rd
Northville, MI 48167
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Customer Store Reviews

  • 4.6 out of 602 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (602)
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Showing 1-30 of 602 reviews
Outstand Service
This comment is in regards to to receipt 2742 00002 dated 03-18-2022 at 5:25P for $449.15. The reason for this response referencing this is that the receipt that I the original receipt was water damaged and could not be fully read. The casher was friendly, however, "Zawu", a floor person working stocking the electrical isle was extremely friendly, helpful and knowledgeable. This is the second time that he has assisted me and I was very pleased each time.
by
    • Recommended
    Super awesome
    I needed paint and also got advice and a smile and all the help I needed with pleasure. Even my cashier was awesome in helping me.
    by
      • Recommended
      Professionals
      Very friendly and professional staff at the Northville store.
      by
        • Recommended
        Douglas in flooring department
        Douglas was very helpful with helping up out with our clearance tile purchase. He even walked us up to cashier to insure that the cashier rung our purchases up correctly.
        by
          • Recommended
          Paint Department and Cashier
          Received excellent service from Suzette in the paint department with my choice of paint for my basement floor. Also great help checking out at the register from Lisa. Thank you ladies for the great service.
          by
            • Recommended
            Helpful employees
            We just recently moved to the area, and were shopping for items we needed for our new home, aisles were well marked and employees were very helpful in locating items and suggestions
            by
              • Recommended
              Excellent customer service!
              Organized, friendly, professional, helpful and excellent customer service!
              by
                • Recommended
                Nice people, very helpful
                Vert good store experience and very clean
                by
                  • Recommended
                  Great Response
                  When I went to the Cashier Jennifer, her hospitality was really great. The way she explained about Home Depot Credit Card was impressive which made me to open the card.
                  by
                    • Recommended
                    GREAT CUSTOMER SERVICE
                    JENNY THE CASHIER WAS VERY HELPFUL
                    by
                      The cashier Jenny M. was extremely warm and friendly. She was extremely knowledgeable and helpful...
                      The cashier Jenny M. was extremely warm and friendly. She was extremely knowledgeable and helpful during my transaction. Top notch service..
                      by
                      • Verified Purchase
                      • Recommended
                      Fast check out service from Donna, the cashier.
                      Fast check out service from Donna, the cashier.
                      by
                      • Verified Purchase
                      • Recommended
                      The Northville store is well stocked and has always had whatever I need. The store personnel are ...
                      The Northville store is well stocked and has always had whatever I need. The store personnel are very polite, respectful, and go out of their way to help in any way they can. The store is neat and clean.
                      by
                      • Verified Purchase
                      • Recommended
                      Been shopping here for years! From the garden center throughout the rest of the store, this is a ...
                      Been shopping here for years! From the garden center throughout the rest of the store, this is a fun shopping trip. We like to save money doing things ourselves, and I enjoy looking around and remembering how nice the employees were, how easy it was to get supplies, how accurate the advice we received was. The store is always clean. You can shop online first, and see the aisle and location of what you want. The employees will assist you to make sure you chose the right items for the job. They have everything you need!
                      by
                      • Verified Purchase
                      • Recommended
                      Visit date: Fri June 25, 2021 This store always is very clean and organized. The employees throu...
                      Visit date: Fri June 25, 2021 This store always is very clean and organized. The employees throughout the store are always enthusiastic about assisting the customers, which helps make my visits here quick and stress-free. I never have to wander around searching for anything as employees are always around and available to help. CD(David) in the paint department was especially knowledgeable and was helpful in my making an informed decision on the correct product to buy. He was friendly and very efficient at his job.
                      by
                      • Verified Purchase
                      • Recommended
                      Nice clean, well organized store. Associates were pleasant and helpful.
                      Nice clean, well organized store. Associates were pleasant and helpful.
                      by
                      • Verified Purchase
                      • Recommended
                      Everyone in this store is very friendly and helpful. I was making a special fitting for my table ...
                      Everyone in this store is very friendly and helpful. I was making a special fitting for my table saw vacuum system and the person in plumbing spent a good 15 minutes working with me to find the parts that I could modify to fit together. I wish they would reopen the hotdog stand. Miss it.
                      by
                      • Verified Purchase
                      • Recommended
                      If you would like to go to a store where there are a multitude of employees standing around chatt...
                      If you would like to go to a store where there are a multitude of employees standing around chatting, you can even hear what they’re saying as you walk by, wait for lengthy times to be assisted once they’re paged and receive rude and condescending comments then this Home Depot is your place to go!
                      by
                      • Verified Purchase
                      Attentive and helpful staff AND even customers! We have been very pleased with our experience at ...
                      Attentive and helpful staff AND even customers! We have been very pleased with our experience at this store. Amazing energy from team members and willing to go the extra mile. THANK YOU!
                      by
                      • Verified Purchase
                      • Recommended
                      I do all my home improvement shopping at Home Depot. I live in Michigan. I usually go to the Ply...
                      I do all my home improvement shopping at Home Depot. I live in Michigan. I usually go to the Plymouth or Canton stores. Never any issues there. I went to the Northville store for the first time in several years. It will be the last time. The checkout in the garden area has a terrible setup. The cashiers are rude. I never write a review with a complaint but this one stuck with me.
                      by
                      • Verified Purchase
                      In particular, we enjoyed the flowers on display to purchase! Thank you!
                      In particular, we enjoyed the flowers on display to purchase! Thank you!
                      by
                      • Verified Purchase
                      • Recommended
                      What is happening at this Home Depot? My last two visits I could not find anyone to help me. Th...
                      What is happening at this Home Depot? My last two visits I could not find anyone to help me. Then at check out only 4 self service stations open with a long line of people waiting to check out. Three employees just standing there watching the whole thing.
                      by
                      • Verified Purchase
                      The paint counter at 2:00 PM Friday the 14th of May stunk. Horrible customer service
                      The paint counter at 2:00 PM Friday the 14th of May stunk. Horrible customer service
                      by
                      • Verified Purchase
                      Excellent employee help to assist customers and staff went beyond their exceptional help I've eve...
                      Excellent employee help to assist customers and staff went beyond their exceptional help I've ever received from any Home Depot.
                      by
                      • Verified Purchase
                      • Recommended
                      Erik greeted the wife and I as we walked into the Northville store and showed us the location of ...
                      Erik greeted the wife and I as we walked into the Northville store and showed us the location of the Scotts pump sprayer for weeds. Thank you Erik.
                      by
                      • Verified Purchase
                      • Recommended
                      The staff here are very helpful. Been here couple of time, I had great experience. I recommend th...
                      The staff here are very helpful. Been here couple of time, I had great experience. I recommend this store.
                      by
                      • Verified Purchase
                      • Recommended
                      missing signage and price tags. Messy aisles. only using self checkouts unless going through long...
                      missing signage and price tags. Messy aisles. only using self checkouts unless going through long line at contractors lane.
                      by
                      • Verified Purchase
                      I was recently shopping in the Northville Home Depot it was very busy I am a contractor and have ...
                      I was recently shopping in the Northville Home Depot it was very busy I am a contractor and have checked out at the pro desk numerous times generally they seem happy to handle overflow when the cashier needs it. On this particular trip I ran into a young man with a very big chip on his shoulder instead of helping he was a complete jerk. When I finally made it down to another cashier I could hear him talking about me on the phone how unprofessional if you get a chance to use another DEPOT I would recommend it.
                      by
                      • Verified Purchase
                      Everything regarding shopping in this store is fine, but I wanted you to know that I am totally d...
                      Everything regarding shopping in this store is fine, but I wanted you to know that I am totally disappointed in the company's support for sanctions against the state of Georgia in lieu of their legislation's passage of a common sense voter ID law. Sell hardware and leave the laws of Georgia and every other to their governments. Don't be intimidated or fall in line with the WOKE culture representatives. They cannot touch you until they get total control of our economy. Then you biggies will be among the first victims of the purge.
                      by
                      • Verified Purchase
                      Sent me on a wild goose chase to find tiles to finish a project. When I got to Farmington Hills t...
                      Sent me on a wild goose chase to find tiles to finish a project. When I got to Farmington Hills they didn’t have the tile I wanted. We found out Livonia has 17 of them so I am on my way there... oh wait they do have them but they won’t price match.
                      by
                      • Verified Purchase
                      Showing 1-30 of 602 reviews

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