#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)963-2785
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3950 N 144th St
Omaha, NE 68116
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Customer Store Reviews

  • 4.7 out of 373 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
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Showing 1-30 of 373 reviews
Great Customer Service
Kevonna was outstanding help. She helped me very quickly. She was very understanding and helped me take care of things in one trip! We will definitely be coming to this Home Depot more often because of Kevonna!!
by
    • Recommended
    Helpful employees
    Zach Tarvin went out of his way to greet me and help me find the item I was looking for. Very impressed.
    by
      • Recommended
      Great Customer Service!!
      Chris Dennis was extremely patient with me. He was attentive to my needs and gave excellent customer service. We need more salespeople like Chris!
      by
        • Recommended
        Purchase and search for products
        Really want to thank Mark Williams on helping me find the merchandise I needed. His positive attitude and great conversation made the shopping experience great!
        by
          Great help!
          Joel in lumber was so so helpful and after I got home I measured and found out I gave him the wrong size but when I went back he was so nice and had a smile. He took care of my issues and cut the right size.
          by
            • Recommended
            Great service
            Ashton was great to work with!
            by
              • Recommended
              Awesome experience!
              Cashier Terri was so helpful in my transaction. She was so kind, knowledgeable and courteous. If only all employees could have her attitude, everyone would find it more enjoyable spending our money!
              by
                • Recommended
                Excellent service
                Good help is hard to find, and 2 young men helped me load my cart in the Garden Section, another helped me at the checkout, then one helped load my car. I’m a senior citizen, and I really appreciated their help. Thank you.
                by
                  • Recommended
                  Great store
                  Never been disappointed at this store.
                  by
                    • Recommended
                    Best experience
                    Terri at the cashiers was extremely helpful in my experience there
                    by
                      • Recommended
                      Best folks to work with when buying
                      Recently purchased some carpet on special order. I could NOT ask for better service from the folks at the NW Omaha home depot!
                      by
                        • Recommended
                        HORRIBLE CUSTOMER SERVICE AT CUSTOMER SERVICE
                        THE GIRL BEHIND THE CUSTOMER SERVICE COUNTER NEEDS TO LEARN SOME CUSTOMER SERVICE SKILLS
                        by
                          Customer satisfaction
                          Sales employee went out of her way to locate plumbing part for me.
                          by
                            • Recommended
                            Fantastic Customer Service!
                            Every single employee I encountered today was friendly and helpful. Excellent customer service.
                            by
                              • Recommended
                              One of the best stores!
                              With workers like Chris de working at this Home Depot you cannot go wrong shop in there. There’s helpful tips and then there’s the knowledge that he has..
                              by
                                Customer Service and Home Depot products
                                I have bought products from Home Depot as well as having reached out for help at Home Depot to folks within the store and have been very satisfied with everything!
                                by
                                  • Recommended
                                  Friendly employees
                                  I love this Home Depot. Every staff member that I’ve talked to is friendly and kind.
                                  by
                                    • Recommended
                                    Troy was great worker very helpful
                                    I enjoyed my shopping experience
                                    by
                                      Always helpful employees.
                                      I use this Home Depot all the time for purchases. Employees are always helpful and nearby. Store is always clean and well organized. Thank you to Home Depot!
                                      by
                                        • Recommended
                                        Customer Service
                                        Chris D. was stationed at a check out near the entrance and was very friendly and helpful, as I needed this trip to the store to be quick.
                                        by
                                          • Recommended
                                          Great Service
                                          When you shop here, look for Shawn, he is outstanding.
                                          by
                                            • Recommended
                                            Customer Service
                                            The staff is great at this location, very knowledgeable and helpful with product selection. Ian was a big help during my last visit.
                                            by
                                              • Recommended
                                              Supply and demand aside; I always managed to get what I need here. Love the staff.
                                              That's pretty much it. :)
                                              by
                                                • Recommended
                                                True customer service
                                                Came in needing two shelving units. When I got to the correct aisle, there was one I could reach and an entire pallet up high that needed to be lowered by forklift. Patrick was the associate I approached for help. He was busy doing something else, but stopped to assist me. He said he would go find someone to lower the pallet. He came back once and said the forklift operator was on break. He didn’t stop there. He kept searching the store until he found someone to get the job done. That is true customer service!
                                                by
                                                  • Recommended
                                                  Poor experience with Tuffshed
                                                  Overall, a very poor experience with a Tuffshed purchase but manager Jodi has been great in listening, showing empathy and compassion, and committing to do all she can to ensure my relationship with Home Depot remains intact. Thank you Jodi!!
                                                  by
                                                    • Recommended
                                                    I felt like a queen
                                                    I shop at Home Depot quite offen .. Thus last trip on Saturday 12/10/2022..Kathy was very helpful during my checkout process.. She was wonderful. Thank you Kathy!
                                                    by
                                                      • Recommended
                                                      Best DIY Home Improvement store in Omaha
                                                      We have purchased home improvement products from Home Depot since 2001 when we bought our acreage, and have always received the best possible customer service and service from experienced, knowledgeable and helpful salespersons. We are especially pleased with the number of appliances available for view and the prices charged. Such an excellent store. Thank you!
                                                      by
                                                        • Recommended
                                                        Help to a customer who had a problem above and beyond
                                                        I am trying to blow out my sprinkler system and John Dice was patient --and helpful in understanding what was being tried and cam up with all that I needed to accomplish this goal--a friendly face who I will look for in the future
                                                        by
                                                          • Recommended
                                                          Shopping Experience
                                                          Same as always. I found what I needed. I paid for it and left the store. Very fast. No waiting in line for anyone.
                                                          by
                                                            • Recommended
                                                            Pleasant staff
                                                            I needed a hose real to help to get my property ready for winter. I had help in locating what I could use
                                                            by
                                                              Showing 1-30 of 373 reviews

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