Reviews for Olympia #4708

We had the best help that any one could ever ask for.

I was in this location to re-apply for depot card after a few years of being inactive, and to make a purchase. The associates that helped in the process were all so easy to work with friendly and helpful. By far, one of the best experiences I've ever had. Seriously! Some good people here.

I just really appreciate the cleanliness, and helpfulness I receive at this location. The store associates seem to be on top of their game, knowledge, and abilities.

A problem return was made pleasant by a diligent Assistant Manager and his staff.

I have been shopping at the Olympia store for many years. I have seen a vast improvement in the quality of customer service and the care your employees take with their customers. Your employees are doing a great job. I am extremely happy with the improvement in your management team. A wonderful young lady (Cassandra) was and has been great to work with. Cassandra goes out of her way to make sure I am getting the customer service I and all your customers deserve.

The Olympia Home Depot is slightly smaller than some of the larger stores but it still has a good variety of all the essentials available. They can order in anything you want if you’re unable to find a product. That is just like any other Home Depot as many products are available that none of the stores stock regularly. For the most part the employees are friendly and the service is adequate. More employees would always be great but all you need to do is find one and ask for help. It’s not the same experience as the hardware stores or lumber yards that existed 40 years ago but that is a thing of the past. They do a pretty good job of making a large store feel a little more like your local hardware store used to feel like than other stores. I am a regular customer (several trips a week) I’m in the store enough that I can point customers to the right isle faster than some employees can and I might have a slightly different experience with staff that I see regularly than a first time customer might but the employees are helpful if you ask no matter who you are. Like all lumber yards, if you are purchasing dimensional lumber make sure you inspect the lumber you purchase. Mills are just not putting out the quality of lumber as they used to and building straight walls is much easier when using the straightest lumber you can find. The pro desk has always been super helpful, trying to meet all my needs by going above and beyond. Often times they won’t accept the first answer that they get from their suppliers and I have been pleasantly surprised a number of times when they have sourced materials I didn’t think they would be able to find for me.

Exceptionally helpful guys assisted with my purchase of mulch and brought it to my car and loaded it for me. Everyone I encountered in my visit to the store was very cheerful and helpful.

I love shopping at this store. It is easy to find parking (I am disabled) and checkout is always a breeze. Very helpful and pleasant customer service. There are closer home improvement stores to me, but I go out of my way to shop here.

Thank you for calling over the other store and having them pull items as there were not enough left ! and for checking they were in stock and making the call.

I had a leaky shutoff valve that needed urgent repair. No plumber available and Sales associate helped to get the right product and installation to resolve the problem on my own

Mathew was very helpful

I simply love the parking at this location, it's a small thing, but it is the small stuff in the end that can make all the differences.

Tina is an exceptional employee and has great customer service skills and confidence

If you are shopping for appliances, Ramona is hands down the best sales Rep we have worked with!

The specialist who worked with me on this purchase (Kay Jarvela) was excellent. She was helpful, patient and a pleasure to work with. She is an example of outstanding customer service.

I love Hope Depot because they’re always friendly and helpful. However, Robert at this store is the epitome of incredible customer service! He’s knowledgeable, helpful, patient, and kind!

Ryan and Kayla are extremely friendly. They helped me with some heavy stuff without complaining and always had smiles on their faces. They went beyond to help me push my cart and loaded my items on my truck. Kudo to both of you for your exceptional customer service.

people like Jordan Cathy, Sean, Pam make your store oly one of the best. lows no help. you are on your own there. home depot oly very nice help.

If you ever shop at this location look for Super Stephen he know the store inside and out. Doesn't need a phone app in find what you're looking for. Very knowledgeable, friendly and helpful. Will go out of his way to help you. Thank You Stephen

Bigger than some of the other Home Depot’s in my 50 mile radius. They usually have what I want. I have shopped there since the store opened.

Everyone at this store was very friendly, very knowledgeable and very willing to help us out, Especially Robert in The lumber department.

Cassandra was very helpful. Great store.

This just seems to be a well run store with helpful staff, clean, convenient location, and well stocked.

Hallee ran outside to give me my phone back that I accidentally left on the counter. Best customer service ever!

Purchased numerous bags of mulch that were difficult for me to handle due to cancer treatments. When I asked for loading assistance, an individual dressed in nice street attire (store manager or asst manager?) readily offered his help! Followed me out to the parking lot where the product was located (behind several other products on pallets) - and did all the heavy lifting. Individual was very friendly and maintained a positive attitude throughout. Another great overall experience at this Home Depot store.

If you need a tool and need help understanding the correct one or best one for your project, Mark is a fantastic help and he cares that you get the right product. Other staff are always friendly and helpful. I always know that I will receive good service here. I had an exceptional experience here recently with great help from several staff so figured it was time to share a review. Also thanks to Michelle and Tara for great customer service.

I find this store has more of lumber and tools than many retailers. Mike has helped me before with tools, he knows what they have. They maintain a good stock of tools. Especially with carpentry tools, many stores just don't seem to understand what guys need to get their job done.

Matt was very helpful in locating items needed.

Bought lumber and metal caps for my 4 x4 inch posts at an affordable price. Quality doesn't need to be expensive.

I got a really good buy on a new saw (non-electric) at an affordable price that was just what I was looking for. Quality doesn't have to be high-priced at The Home Depot store.