#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(360)412-8804
Tool & Truck Rental(360)412-8821
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1325 Fones Rd Se
Olympia, WA 98501
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Customer Store Reviews

  • 4.6 out of 386 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (386)
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Showing 1-30 of 386 reviews
Great Employee!
Silvia G, the department supervisor who helped me was an amazing blessing!
by
    • Recommended
    Consistent help
    Multiple visits in many departments. Find someone and they help me as best as they can. No attitude and friendly.
    by
      • Recommended
      Jose knows his paint
      Jose in the paint department was very knowledgeable and helpful. He was friendly and took the time to help me with my painting needs. He went above and beyond. What a treat to receive such great customer service. Thank you, Jose!
      by
        • Recommended
        Needs loss prevention team
        This store is taking a beating with the current out of control thieving. Hire some loss prevention people and protect your merchandise it's cheaper to pay some one to protect it than it is to lose thousands of dollars per cart that are pushed out the doors multiple times a day just saying.
        by
          • Recommended
          the store is great during the week,but no on the weekend.
          I we went to get some stain, boards, parts for our ridgid vac, some plants and seeds for our garden.
          by
            • Recommended
            Great Hardware Store
            I'm a contractor and have been shopping at the Home Depot stores almost every day. I'm fully satisfied with their friendly staff and product selection.
            by
              • Recommended
              Great customer service in lumber
              Robert in the Lumber dept was a great help to us and went beyond the call of duty by offering to cut our word to our specific size for our home remode. We had asked him to cut the pieces in half in order to fit in the car, but he offered to cut to the exact size we needed, saving us the time to cut them at home.
              by
                • Recommended
                Great Experience at Home Depot!
                The staff were very friendly and attentive to my needs with a difficult task at hand. They had patience, and care towards my needs.
                by
                  • Recommended
                  Home Depot, one-for-all store to shop quality materials
                  Everytime I shop at Home Depot, I always welcome be knowledgeable staff and the neat of the store. I never leave Home Depot without purchasing what I look for. Amazing store.
                  by
                    • Recommended
                    Only Self Check Out Available
                    There was only self check out available, no place set up to set my interior trim, had to have someone come and set up tax exempt. Actual cashiers help contractors and people with more than 12 items...
                    by
                      Awesome Customer Service!
                      My drill broke at work today. So I was already have a bad day. I was going to the movies with my friend and just wanted to run in and grab a replacement drill. Miguel and Nate took the time to hunt down the drill kit I was looking for. Unfortunately, I was running late and had to come back after the movie. Miguel was still polite and wonderfully helpful. He and Nate really made my day!
                      by
                        • Recommended
                        Friendly Associates
                        I have been shopping at this store for the last 4 years, I'm a contractor and visit this store almost every day. Most employees who deal with me on regular basis know me by name and greet me by name when they see me. I'm very pleased with my past experiences at this store.
                        by
                          • Recommended
                          This store is the only one in the area that has been unpleasant. Customer service is not a priori...
                          This store is the only one in the area that has been unpleasant. Customer service is not a priority there and it shows. I bought flooring in May and it was a nightmare. It has yet to be installed. I’m now working on another house and every time I go in, the shelves are empty and no one cares to help. Management is quite friendly and have been the only ones who can get things done right away. I should not have to call management every shopping experience as it’s a waste of my time and theirs
                          by
                          • Verified Purchase
                          Very poor at customer service. Had to wait in the paint department for assistance while four emp...
                          Very poor at customer service. Had to wait in the paint department for assistance while four employees were chatting down the asile. One employee walked passed me twice without asking if I needed help, but they could go and join the other employees for a chat. Not sure if it was the time of day (in the morning), lack of customers in the store or what was the issue.
                          by
                          • Verified Purchase
                          Clean store and employees were helpful. One of the best Home Depots in the area!
                          Clean store and employees were helpful. One of the best Home Depots in the area!
                          by
                          • Verified Purchase
                          • Recommended
                          thanks to all the staff at the home depot for making me feel welcome every time i come in
                          thanks to all the staff at the home depot for making me feel welcome every time i come in
                          by
                          • Verified Purchase
                          • Recommended
                          Sandra in millwork orchestrated front door project. Implemented from start to contractor worked d...
                          Sandra in millwork orchestrated front door project. Implemented from start to contractor worked date.
                          by
                          • Verified Purchase
                          • Recommended
                          This is a well run Home Depot. Staff is friendly, helpful and seem to enjoy their jobs. There i...
                          This is a well run Home Depot. Staff is friendly, helpful and seem to enjoy their jobs. There is a quick pace to the whole store. No one is dragging around.
                          by
                          • Verified Purchase
                          • Recommended
                          I had a pleasant experience.
                          I had a pleasant experience.
                          by
                          • Verified Purchase
                          • Recommended
                          The employees at the Olympia Hone Depot have always been very helpful in recommending products fo...
                          The employees at the Olympia Hone Depot have always been very helpful in recommending products for my home projects.
                          by
                          • Verified Purchase
                          • Recommended
                          I will not go to any other store
                          I will not go to any other store
                          by
                            • Recommended
                            Worst service EVER from any large retailer. Talk to store personnel and got lip service - ABSOLU...
                            Worst service EVER from any large retailer. Talk to store personnel and got lip service - ABSOLUTELY NO FOLLOW-UP and NO REMOVAL of MATERIALS. Ordered laminate flooring that could not be installed because of floor level issue. That issue was not discovered until the carpet on floor was REMOVED. The Home Depot flooring is STILL IN MY LIVING ROOM 32 DAYS after it was delivers and MY BILL STILL REFLECTS NO CREDIT.
                            by
                            • Verified Purchase
                            Sore and bathroom is clean. Employees are helpful when you can find someone to help. Cashiers are...
                            Sore and bathroom is clean. Employees are helpful when you can find someone to help. Cashiers are friendly
                            by
                            • Verified Purchase
                            • Recommended
                            This store is generally terrific! The store is well stocked, the employees are friendly and he...
                            This store is generally terrific! The store is well stocked, the employees are friendly and helpful and they aren't normally over crowded. The store is usually clean and easy to shop.
                            by
                            • Verified Purchase
                            • Recommended
                            Love this store, everyone is so helpful!
                            Love this store, everyone is so helpful!
                            by
                            • Verified Purchase
                            • Recommended
                            Check out and return lines are horrendous and acknowledgement of customers waiting in line is non...
                            Check out and return lines are horrendous and acknowledgement of customers waiting in line is nonexistent. One lady just walked out with her plants the other night because it was taking SO LONG.
                            by
                            • Verified Purchase
                            This place has terrible customer service! If I could give zero stars I would.. We ordered a ridin...
                            This place has terrible customer service! If I could give zero stars I would.. We ordered a riding lawnmower and were told we had to wait 2 weeks for the delivery. We hesitantly decided to wait and moved forward with the purchase. Well our delivery date came and went and no mower. We called that night asking about our mower and were told it wouldn't be arriving for another 8 days!!! My order receipt stated delivery on May 5th not May 13th! The lady I spoke to said there was nothing she could do and that she would notify someone who could help me the following day and that they would call me in the morning. That person never bothered calling so I called. The female I spoke with was rude and dismissed our complaint. She never tried to remedy the situation and when I said I'd rather cancel the order than wait 8 more days for something that wasn't our fault she showed no concern or interest in making things right. Completely apathetic and cold. I will never visit this Home Depot again and will shop elsewhere.
                            by
                              I have been shopping here for a few years and I'm very happy with my shopping experiences.
                              I have been shopping here for a few years and I'm very happy with my shopping experiences.
                              by
                              • Verified Purchase
                              • Recommended
                              I personally am an artist and inventive installation builder of random stuff, and found objects. ...
                              I personally am an artist and inventive installation builder of random stuff, and found objects. I also love the outdoors. So when I dream up new projects, besides home maintenance and gardening, I do my research on line, then go get my items. I have always enjoyed my visits and the staff of all types of individuals that assist me. I design things, make camping gear for my self, and need chains, brackets, variety of tools , screws, and replacement parts. I personally always enjoy my visits to this store. Even my spring garden needs were met. I like the over options from least expensive to most expensive in a category. I like to compare and get the best for the least. Artists love making things.
                              by
                              • Verified Purchase
                              • Recommended
                              The store looks clean and there was a good amount of staff. The self-checkouts were easy to use a...
                              The store looks clean and there was a good amount of staff. The self-checkouts were easy to use and the cashier was friendly and helpful.
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 386 reviews

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