Reviews for Ontario,OR #4025

I came in shopping for a couple of projects one day, the biggest being a dishwasher. I had no idea what I was looking for other than I was tired of doing dishes by hand and wanting to upgrade. I probably spent 45 minutes with Dale Garmon, an Appliance Specialist, looking at every option on the showroom floor. He gave me pros and cons of everything along with his personal opinions of certain brands as he had been an appliance repairman. After I made my selection, he briefly walked me through every step of installation. I needed to install this dishwasher where I did not have an existing. He not only ordered all of the accessories I would need to do the install but also went and found parts that I would need to complete it. I could not be more impressed with the level of customer service that he offered. At the end he gave me his card and told me if there was ever any question about install or the appliance itself he would do his best to give me the best answer possible. This is why I shop at Home Depot.

I love shopping here i always get great service!!

I am often at this location of Home Depot. I am always in the middle of a project. The store is often quite busy with customers. It has been my experience on MANY occasions to have help given by the employees at this location that I need.

Always has everything I'm looking for, and the staff are super friendly. In the rare event that they don't have what I need in stocks, I'm always able to order it in and it gets done quick

Numerous great employees deserve a mention, David, Abigail, Jacob and a newer employee named Theresa.

Great store! Clean! Inventory is good. Very nice helpful Employees

Ontario Or Home Depot employees are super friendly and helpful. I always leave satisfied!

Every associate I walked past or spoke to, was kind/helpful.

Go see Josefina in the front on the store if you need to know where something is, she is great and very friendly.

I bought these light bulbs for my store, and they are so bright and very well worked. Glad they had them in stock.

I was tired, it was a long day. I needed a couple of things for tomorrow's tasks. I was greeted and helped with smiles and great attitudes. This store location had exactly what I needed and was in and out in about ten minutes. J.G. is Ai was my check out person and his positive energy was awesome. In the minute or so it took to check out he had inspired me enough to right this review and give back to him for his gentle kindness. He is an asset to this store and company. Please tell him thank you.

Selena was very helpful and friendly. She was efficient and timely checking out.

Greet customer service this afternoon

great store and excellent service

Every time I’ve been in this store multiple people have asked if I need help. I’ve been offered help unloading returns and help to load big stuff. David one of the managers went way above and beyond when no other store would. I drive past two other Home Depot’s to get to this one because every time I’ve had a problem or needed a common sense approach to customer services this store has been there. David makes a big box store feel like your neighborhood hardware store. Can’t say enough good things. Jason and Myra at the prodesk also go way above and beyond.

THE GUY I WAS DEALING WITH WAS VERY HELPFUL AND NICE. DALE GARMON YOU ARE A GREAT PERSON THANK YOU FOR ALL YOUR HELP.

We were very high maintenance, and they helped us every step of the way.

I was very pleased and happy with Dale Garmon's performance and service in the Appliance area. I feel like I purchased the best possible new dishwasher on his advice. He also took time to explain new washer/dryer functions as my machines may need to be replaced soon too.

Vicki and Alexis were very friendly and very helpful assisting my parents in selecting vertical blinds for their new home. Vicki walked my parents through the process explaining and reviewing everything in detail. We were also greeted by several employees with a smile and a genuine willingness to help.

I bought one gallon each of Glidden Interior paint. The first one, Glidden Diamond Interior paint + primer ( with 300-400 sq ft coverage), the second one Premium Interior paint + primer (up to 400 sq ft coverage). I had no problem with the Diamond and ended with paint left over. Then I painted a SMALLER ROOM with the Premium, which the store helper said had little difference, both having the primer. The SMALLER ROOM had only 286 sq ft to paint. The issue is that Premium is less thick and does not cover well at all. With same wall conditions for both rooms, I ran out of paint for the smaller room, with a thin coated wall left to repaint. I had to buy an additional quart, paying more in time and money, than if I’d purchased the Diamond for the small room.

Every time I stop by I have the experience to find someone to advice me on an awesome deals or nice new products or simple help to find something I need.

I’ve been shopping there for years and current staffing and stocking is better than it has ever been! It was an enjoyable experience!

The number 1 reason is the friendly service the team at the customer service is amazing. Abigail was super friendly and provides great welcoming experience. In addition to Bruce he is the innovator of Customer experience, always willing to help. I asked Bruce for some help and he not only assisted m web but stopped by my shop, gave me pointers and followed up on my project. This home depot team is not only my home depot store, but my partners in my current and future projects.

Dale Garmon was a very pleasant man to deal with and very knowledgeable about his job

Be aware of using self checkout at this store. I went clear to the end where they usually have contractors check out because a lot of time we have large loads of inventory and self checkout is not very convenient. However, the employee running that register told me to go to self checkout and I explained that I had two shopping carts full of inventory and she told me to go there and do it myself anyway. So I did. About halfway through scanning the products that same employee came over and told me I was doing it wrong. Apparently I'm not allowed to use the quantity button on the handheld scanner even though the UPC numbers are exactly the same. I didn't even know about that button until a different Home Depot sales associate showed me how to do that when I have multiples of the same thing. Well that's not Home Depot's policy was her response. Do I look like I work for Home Depot? How am I supposed to know Home Depot's policy on scanning items? So other buyers beware. When you shop at this Home Depot you had better know their policies and procedures on how to properly check yourself out because you will get yelled at if you don't when you do it wrong.

J.G. help me and was a super super nice and funny person

We bought a freezer, it took them 45 min to get it to us there were people standing everywhere doing nothing we asked 5 different people they all said they would check no one told us anything! Not happy

JG was awesome.....very friendly and helpful. He gave me an unexpected discount on a damaged product!

I bought a washing machine and refrigerator and got awesome customer service from Dale in appliances. He is a very pleasant gentleman to talk to. He is very knowledgeable and took the time to help me pick out what I wanted and answered all my questions. I would go to Dale again and request him if and when I buy anything else from Home Depot.

I have always received great customer service at the Ontario store.