#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)823-9462
Tool & Truck Rental(541)823-9463
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
311 E Lane N
Ontario, OR 97914
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Customer Store Reviews

  • 4.6 out of 512 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (512)
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Showing 1-30 of 512 reviews
Customer service
JG at the Onerio HD was very helpful and polite. In fact I am only filling this out because of him. He asked me to. Thanks again.
by
    • Recommended
    Great store friendly helpful staff.
    I have bought all my tools and appliances at the Ontario Oregon Home Depot and have never had bad service or been disappointed.
    by
      • Recommended
      Quality merchandise
      Have not received our product yet, so hard to write a review. The Home Depot appliance specialist let us know it could be up to a month before we received it.
      by
        • Recommended
        Amazing store
        I really like this local Home Depot. The staff is knowledgeable and friendly and they don’t ever seem to be out of stock of anything. Prices are great.
        by
          Wonderful Employees
          J.G helped us check out and he was lovely. All employees around the store are helpful and friendly.
          by
            • Recommended
            Best Home Depot in my area
            This store is close to my house, I love spending time at Home Depot and planning my future project..
            by
              • Recommended
              Love this store!
              This is one of my favorite places to shop at, from cleaning products,to our washer/dryer, cell phone booster, and the electric chainsaw my husband bought me, we have been very satisfied with all of our purchases here!
              by
                • Recommended
                1 found this review helpful
                we just like the store
                no matter the project i have at home the store seems to always have what i or we need.
                by
                  Customer Service Excellence
                  This store has improved the customer service substantially. They are friendly and helpful.
                  by
                    • Recommended
                    Plumbing is lacking it’s a hit and miss if you can find all you need
                    Plumbing needs replenished the tall lady wearing a hat has no interest in helping
                    by
                      Parking for pickup trucks
                      Make the parking spots bigger for crying out loud, Ontario has a TON of parking, take out one or two spots and shift that room down to each spot!! There is no room to pull in or out let alone open the doors.
                      by
                        • Recommended
                        Friendly service
                        JG and others were helpful with my order in finding and loading my products.
                        by
                          • Recommended
                          Good service
                          Thankful for a Home Depot close to our home.
                          by
                            • Recommended
                            Helpful employees
                            Many of the employees are approaching customers to inquire if they can help. That is what service is about. Thanks
                            by
                              • Recommended
                              Always clean and well stocked in the employees are very helpful and friendly
                              Always clean and well stocked & the employees are very helpful and friendly. I was just in and out of the store in under five minutes.., walked in with a picture of the item I needed a gentleman (wish I had gotten his name/his apron has multiple veteran stuff on it) from the paint department was walking up and I asked him if he could help me and he said sure thing & looked at my picture and then said come with me. He walked me back to the paint department looked it up on his computer, found the item that I needed and then escorted me to the aisle where the item was located. He helped me find the correct item. He was very pleasant to talk with and then I walked up to check out and the cashier I had was Jim G and he was super sweet and helped me with my military discount and helped me get out of the store in record time. Overall it was a very fast and pleasant visit I was in and out and got the item I needed.
                              by
                                • Recommended
                                Good service
                                Jim G was one of the best and understanding cashiers I have ever dealt with at a Home Depot
                                by
                                  • Recommended
                                  CHECK OUT TELLER
                                  MY EXPERIENCE WITH THE CHECK OUT PERSON WAS LIKE THE THREE "C'S", HE WAS COOL, CALM AND COLLECTED.
                                  by
                                    • Recommended
                                    Fast friendly service
                                    Jim our cashier went above and beyond to meet all our needs, his customer service is amazing.
                                    by
                                      • Recommended
                                      recognized by employees
                                      I get help when I check out and the lady seems to remember me. When I have something large there is always someone willing to help me although I'm still pretty fit for 84.
                                      by
                                        • Recommended
                                        Easy in and out
                                        Went in to buy deicer and sand. Plenty in stock. Cashier was courteous.
                                        by
                                          • Recommended
                                          Good supply of merchandise
                                          This store has beeninOntariofor a number of years, always grateful they are there, fair prices.
                                          by
                                            • Recommended
                                            Best Experience at a Home Depot Store
                                            Jessica in Customer Service & Dale in Appliances are true professionals and should be recognized. This was the best experience my husband and I have had at any Home Depot store. Jessica assisted us with some returns that were not cumbersome and Dale assisted us in purchasing new appliances. They didn't just do their job, they went above and beyond. They both gave us additional details to help us with our returns and/or purchases. Employees like Jessica & Dale should be recognized. Thank you!
                                            by
                                              • Recommended
                                              Overall positive experience
                                              I used the design services and had them help me design a kitchen and butlers pantry. I like that the designers are not paid by commission., It helps to not feel pressured to buy more expensive items than you need. Damaris was blunt, but helpful. Showed me various options and let me choose. Only reason for a 4 - the keyboard was so worn I could not read it to type in my info. And the scanner and computer system would not accept my temporary card info for the account I just opened in order to place one order we did online from the store.
                                              by
                                                • Recommended
                                                Quick and competent service
                                                I had a short window of time in my day to purchase a kitchen appliance. It needed to match other appliances for a new kitchen. The Home Depot employee who helped me was quick and also competent. Fortunately, the appliance was in stock, and I was in-and-out with exactly what I needed in no time!
                                                by
                                                  • Recommended
                                                  Poor customer service
                                                  Employees ignore you and just walk around or are to busy talking to each other...no customer care what so ever
                                                  by
                                                    Paint Sprayer
                                                    I purchased a Magnum x5 paint sprayer. I am very happy with this item. It is easy to use and clean. Worth every penny. Very accurate spray pattern
                                                    by
                                                      • Recommended
                                                      Poor customer service
                                                      Couldn't get help to buy a tool from locked case.
                                                      by
                                                        Very Helpful
                                                        JoAnn is a very helpful employee of Home Depot in Ontario Oregon
                                                        by
                                                          • Recommended
                                                          Bait and switch
                                                          Discount cards are a joke, staff and card services play the game.
                                                          by
                                                            Friendly helpful store
                                                            I really like this store. It has what I need. It's easy to find items and the employees are always ready to help you.
                                                            by
                                                              Showing 1-30 of 512 reviews

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