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Filter Reviews By:Rating, Profile, Gender, Age (610)
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Showing 1-30 of 610 reviews
Mar 28, 2023
Yami was so helpful
Thanks to Yami I was able to find and buy the item I was looking for. I appreciate her going above and beyond
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Recommended
Mar 23, 2023
totally self check out
the return policy is the pits But the self check out is the worse. These stores do not pay me enough to check out my stuff.
by
Mar 17, 2023
A Pleasant Shopping Experience
Quality products, reasonable prices, good selection of products in various price ranges for every budget. Helpful associates ready to answer my questions and if they don't know, they will find someone who knows. A positive experience.
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DIY
Recommended
Mar 15, 2023
Good store getting Better!
Honestly , I use to go to the other store but now I drive a little further because two employees made a big difference. They were kind and kept smiles on their face I haven’t had much interaction with all the employees but I know a few can make it bad or good. Customer service is key ! Make people feel welcome and not like an intrusion and that is what makes peoples come back . Be KIND and Juvy and Janie and a few others who names I didn’t get are making Home Depot a great place for my home improvement needs.
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Recommended
Mar 14, 2023
Associate Linda in Tile Area
Shout out to associate Linda who assisted us today in the tile area - after a few attempts to get assistance, she was helpful, knowledgeable and willing to work with us, not like the other HD associates. Hopefully she gets some recognition.
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Recommended
Feb 18, 2023
Great place to shop
Great place to shop and mostly always have what I need and have the best employees. It makes my shopping pleasant, and I won't hesitate to go there. I also enjoy the convenient shopping hours.
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Recommended
Feb 11, 2023
Friendly service at this Home Depot
Associate was friendly, and genuinely interested in my project. I am a veteran, and I didn’t have my phone to look up my discount. Tristin was able to help me get my discount. Thank you very much, Tristin, and “A job well done”. An employee like Tristan is one of the primary reasons I continue to shop at Home Depot.
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Recommended
Feb 10, 2023
Tremendous crew in Orange Park FL
They uncharacteristically (for the average HD crew) went out off there way to truly engage and help
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Recommended
Feb 4, 2023
Great Customer Experience
I just wanted to say Thank You to Janie at Self-Checkout. She greeted me and immediately offered to help scan all my items. She was so pleasant and I appreciated her help and Kindness very much!
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Recommended
Jan 20, 2023
Shopping for flooring and Kitchen thoughts
I bought 18 Jan 2023
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Recommended
Dec 28, 2022
Clean, quick and friendly service!
Great selection on the appliances we needed! Friendly and efficient service. 10/10
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Recommended
Dec 22, 2022
Military
New military policy is terrible. Requiring I have a smartphone or refused my discount despite showing proof via my military ID
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Dec 14, 2022
amazing experience
Great experience great knowledge of retail shopping.
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Recommended
Nov 28, 2022
super service
Paul in appliance sales was most find and helpful. He was most patient in answering all my question and explaining all the details of the sales procedure.
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Nov 19, 2022
Best Staff
It was incredible to me when I realized every employee I passed smiled at me and greeted me. Awesome!
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Recommended
Nov 11, 2022
The service was excellent
This Home Depot was very helpful in my shopping experience, thank you
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Nov 6, 2022
Me Netty
Ms Netty was so awesome to my wife and I when helping us..
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Recommended
Sep 23, 2022
Very friendly n nice workers
Very kind people especially ms.Aysia never a line love going to the orange park Home Depot
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Recommended
Sep 18, 2022
Store Visit
Always a great store to shop at. Associates are always friendly and helpful
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Recommended
Sep 4, 2022
Excellent employees
The employee in the flooring department who is from Boston is wonderful!! I can't remember her name. She was extremely helpful and knowledgeable. Also the cashier named Marie was so professional and kind!
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Recommended
Jul 22, 2022
Just ask for Mary
What a great experience I had buying material to remodeled my home. She went above and beyond to help me find materials, showed me numerous options, helped me to find right grouche color, etc…. Wow. Just ask for Mary.
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Recommended
Jun 23, 2022
GREAT SERVICE
Shopped in this Orange Park Home Depot early this week. Very helpful employees who were willing to go out of their way to assist me. Cashier experience also extremly customer friendly.
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Recommended
Jun 16, 2022
Employees/Products
Always have the product I am looking for. Employees are always courteous and helpful.
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Recommended
Jun 10, 2022
Some employees go above and beyond.
I went in today to find a shower diverter stem replacement. We asked an associate for help and showed him the old piece we had, he was quick to tell us that they did not have that kind of piece, that they had other types but not that one. He said "we don't carry this type, I'm not sure if another Home Depot will carry it". He seemed very uninterested in helping us, he didn't even try and go look or show us where we could look. As we were walking to the front, Charonise asked if we needed help, we explained the issue. Even though she seemed quite unsure about the piece she was quick to walk us back to the shower/tub area and looked on the shelves and helped us find the piece. She picked up a couple to compare to the one we had. And gave us the correct one. Charonise was very friendly and did her vey best to help us the best she could. Seemed like she cared about our needs. HOME DEPOT needs more employees like her.
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Recommended
May 30, 2022
Greeted with a smile
It’s a tough world out there especially now what we’re going through and be greeted with a smile was a wonderful experience
We exchange some kind conversation in the checkout was pleasant compared to what’s been going on in the world I really do appreciate this thank you so much
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Recommended
Mar 14, 2022
Great employee. (Amy)
Her help was very welcome. And don't forget her great smile
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Recommended
Mar 13, 2022
Customer service is the bomb!
I have nothing but good things to say about their customer service! So helpful and thorough.
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Recommended
Feb 9, 2022
Subpar Customer Service
It took me 40 minutes just to get a 5 gallon bucket of paint, not because it was busy, because the employee was rude and combative. There was one customer getting paint mixed when I got there, and the employee helped two people that walked up after me, even though he stated that he would help me when he was done mixing paint.
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Jan 17, 2022
Always a great experience!
This is my favorite Home Depot, every time I go shopping here everyone is always super friendly and helpful. I also learned a few things from Mary who is such a sweetheart and makes shopping here an enjoyable time.
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Recommended
Jan 4, 2022
Great customer service
Older man with glasses in electronic area was a awesome help with my purchase of my washer machine, quick service, and awesome answers to my questions, I had a awesome purchase thanks to him.