#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)282-4762
Tool & Truck Rental(714)282-4768
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1855 N Tustin Street
Orange, CA 92865
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Customer Store Reviews

  • 4.5 out of 429 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
I have loved this store since it was first built.
Team is always available and helpful.
by
    • Recommended
    Wonderful Appliance Specialist!
    Can in home depot today at Marlborough Calgary location looking to inquire about a stove. We were greeted by Keyur Patel and he was wonderful. Friendly , knowledgeable, patient , and very professional. We were really happy to have gotten such a great salesman to deal with. We bought the stove and a microwave with his help! He should be noticed for his great salesmanship.....
    by
      • Recommended
      Poor customer service
      They need to accept returns with ID
      by
        Outstanding employee
        I was anxious when purchasing and item that had to perfect measurements. There was one left and it was the display. Everyone was helpful, but did not know the answer. Nate saw that I was “lost” and asked me if he could help me. Nate was in customer service and walked with me to flooring. He got me all the answers. He asked me if he could help me out it on the flat cart. He then made sure I made it to the cashier and had a manager waiting to see if I could get a discount because it was the display and the last one. He made my experience pleasurable and I was less anxious then I walked out. I Weill always shop at the orange Home Depot from now on. I will always look for Nate because I felt like he was a personal assistant. I was very happy with the whole experience today.
        by
          • Recommended
          Great customer service
          Great customer service, I had to stop in the store for a few items to finish a job and was in a tremendous hurry. As I pass the return area one of the cashiers name Audrey, saw that but I was in a hurry and asked if I had found everything I needed. I just told her I was in a hurry and she dropped what she was doing and checked me out in the return area and got me on my way in less than a minute. What a D stressor that was. I hope all of your employees are train this way! Audrey is an example of what customer service is all about. I have received this service before from front and help named Judy and Pia…… It must be the training that the return desk gets your girls are above and beyond
          by
            Gardening Department of Home Depot, Orange, rocks!
            I love it that you can walk in and say, "I'm having a problem with my plant that has wilted leaves even though I've watered it. Who can I talk to about it?" A young man, tall and thin, complete with ponytail, is summoned. He not only helps me but seemed genuinely interested in my problem.
            by
              • Recommended
              Best employee
              I shopped and had to remember my password for the app to get my 10% off. Janet at the register realized my trouble and when seeing my veterans hospital card simply applied the 10% off. Thanks for having such a kind and thoughtful employee!
              by
                • Recommended
                Staff isn’t very knowledgeable
                Seems like the store is run by young kids. Questions I had were not able to be answered. Lots of cashiers just hanging around talking instead of actually helping.
                by
                  Good stock, informative staff
                  Found the right tool for the job I'm completing.
                  by
                    Great and friendly people
                    I went into this home depot store and they had the most helpful employees and very friendly.
                    by
                      • Recommended
                      Great customer service!
                      Sean in returns / customer service went way out of his way to help me resolve an issue!
                      by
                        • Recommended
                        Excellent customer service
                        Employees help was excellent
                        by
                          • Recommended
                          Great store
                          Employees are always helpful
                          by
                            • Recommended
                            wow!
                            Pablo is the man!!! He made sure we found the right part. he was so patient and nice. Without him we would been able to find it. He went above and beyond to help us.
                            by
                              • Recommended
                              Excellent Customer Service!
                              If you need a tree, go to this location and ask for "Omar", excellent customer service, personable man!!
                              by
                                • Recommended
                                Excellent customer service.
                                Came in to pick out a Christmas tree. Area was clean, brightly light, and the staff was extremely helpful.
                                by
                                  • Recommended
                                  customer since inception
                                  always a good experience. even when its not. over the years so many freebies to make up for flubs. only neg is that i know that some employees feel under appreciated
                                  by
                                    • Recommended
                                    Love the employees at this store Great service!!!
                                    Love the employees at this store Great service!!!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Staff at this store provide excellent service. Thank you Bruce for providing solution to my gard...
                                    Staff at this store provide excellent service. Thank you Bruce for providing solution to my gardening wire problem today.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    I had the pleasure of meeting Judy and the customer return area/customer service. She met me with...
                                    I had the pleasure of meeting Judy and the customer return area/customer service. She met me with a great attitude and made me feel comfortable and wanting to come back to the store to shop again. She could give lessons to others on how to treat the public. Kudos to your customer service training if this is an example of your training staff.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    very professional I get what I want
                                    very professional I get what I want
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    An outstanding group of service focused staff, managed by an equally fantastic store manager. Eve...
                                    An outstanding group of service focused staff, managed by an equally fantastic store manager. Every experience I've had here has been nothing short of the best. Thank you Rudy Ramirez. Star employees: Manny in management Vanessa in customer service
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Useless Garden Staff! Very lazy! Don't shop here and expect help with anything that you can't pic...
                                    Useless Garden Staff! Very lazy! Don't shop here and expect help with anything that you can't pick up yourself. And be prepared to deal with very rude employees that are not interested in helping you with your purchase!
                                    by
                                    • Verified Purchase
                                    I shop this store frequently and they always seem to have a selection to choose from, good prices...
                                    I shop this store frequently and they always seem to have a selection to choose from, good prices and short check out lines.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The employees are friendly and willing to help.
                                    The employees are friendly and willing to help.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Mgr. Manny Gomez is very in tune with his customers needs. The man is very approachable, respectf...
                                    Mgr. Manny Gomez is very in tune with his customers needs. The man is very approachable, respectful, and extremely courteous. Thank you for all your help with the security gate issue Manny, you're the best! Paul in flooring you're awesome! Thank you for going above and beyond to help my wife and I save money and meet our budget for our flooring. This guy was supposed to be off at 5:30 PM, but stayed with us until we were completely satisfied with our purchase. I cannot say enough about pual's commitment to customer satisfaction and service. I am a Home Depot customer for life because of your amazing employees. You keep up the good work and I'll keep shopping there.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Great location, fine employees, very well stocked.
                                    Great location, fine employees, very well stocked.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    in comparison to other home improvement stores Orange Home Depot stands out with exceptional cust...
                                    in comparison to other home improvement stores Orange Home Depot stands out with exceptional customer service. There is always at least one or two employees that stand out. They are friendly, knowledgable and happy. They genuinely seem to enjoy working there. From the garden area, to the paint department (shout out to Marc, in the paint department, this guy is awesome). I left the store happy with my purchases and the over the top help I received from Marc.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Omar is AMAZING! If you're lucky to meet him, I'm sure he will take as great care of you as he di...
                                    Omar is AMAZING! If you're lucky to meet him, I'm sure he will take as great care of you as he did to us. He showed us the best soil in the garden center, and helped us load everything into the car. Thank you Omar!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The most friendly employees of all the stores I frequent. The store is also laid out very logical...
                                    The most friendly employees of all the stores I frequent. The store is also laid out very logically and is always clean and well stocked.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 429 reviews

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