Reviews for Oxford,AL #866

Smells sweet and looks that way, too!

Tandria greeted us as soon as we came up to check out and we didn’t have to wait. Thank you

I came in today with a small piece of painted sheetrock. I wanted it matched and the young brother in paints was so sure and polite. He took care of me along with another customer. So smooth, knowledgeable and professional!. I appreciate the smiles and attention to details.

I shop at Home depot all the time, Store 809 mostly because that's where I live. But this store near my employment experience was awesome customer experience.

Dennis DJ Cosby, garden associate sales associate took time to be extremely helpful and pleasant while helping my mother and I choose our flags. Great representation of your store.

5-Star customer service

I had to wait approximately 15 minutes for assistance in the lawn power equipment area . After finding some one in the electrical dept. to help me he took forever to finish his task and then assist me. There was NO ONE working in the lawn power equipment area to help.

They had what I needed and helped me through the purchase process. Staff was friendly throughout the store, every face had a smile.

Process of buying went smoot

Excellent employee!!! Angela in garden center went above and beyond to help me!!!

Love their customer service.

We bought a lawn mower and patio set

Went in to purchase a toilet. Employees very efficient and helpful.

I would like to commend the Home Depot Staff for providing outstanding customer service and going above and beyond to assist, always friendly and kind. Thank you!

EXCELLENT SUPPLY OF ITEMS AND A VERY CLEAN STORE. OUR HELPER AT THE STORE WAS VERY KNOWLEDGABLE AND HELPFUL

Went to Oxford store tonight and had two associates help me that went above and beyond customer service responsibilities. Kudos to Jamey & Shavonne.

The prices were great. I was able to find everything I was looking for. The sales associates were very helpful and Angela the cashier was extremely welcoming and thanked me for shopping.

An employee (Crystal McAvoy) noticed I was struggling to determine the best item for my situation and helped me evaluate the pro’s and con’s.

Great service from sales associates on the floor

I have always had very positive experiences at this store. I have found their employees to be helpful & willing to answer questions.

My husband a retired Veteran and a Senior and myself 60, shop at Home Depot because it’s a habit. When we need something of that nature but we are so fed up with being monitored at the self checkout (the only option)! I bought (1) can of Stain $16, no other customers checking out, Cashier/line guard within 2 ft from me asked if I needed help I said no, she continued just to stand there, I said please just ring my item up instead of just lerking behind me! Then same thing at another location! Bought cleaner, no cart went to the self checkout (only option) an employee hadn’t spoke or asked if I needed help until I’m checking out, I say no! They just stand there, I ask them just to ring stuff up but don’t just stand there in my personal space…he said it’s is Job! Home Depot, thieves walk out with carts full of expensive tools but yet the cashier just stands there in my personal space! Driving me and I’m sure others to not shop there! Hire a Security Guard if you have a problem don’t harass frequent elderly good paying customers! Yes other stores have this model but not to this extent! Ruins our shopping experience every time! If this was a once or twice experience I would not leave this type of review but this is on-going! I catch myself after I shop and swear I’m not going back…it’s just a habit but habits can be broke!

The man went out his way to help me

I have shopped at other stores and Home Depot have the lowest prices on most big ticket items.

My visit at the Oxford Home Depot was a great shopping experience. Friendly and helpful employees and the item I was wanted was in stock and a value purchase.

Crystal at customer service desk went above and beyond in helping us find what we needed. Highest reccomendation

I bought 2 lawnmowers in the last 3 yrs from This location...just have alot of trouble getting spare parts I need ...and your employees are wanting to help ...but they are not knowledgeable...about belts ,solenoids,...wire harnesses, ignition switches... things like that ...just wish I didn't have to go from pillar to post to find things

As a disabled veteran moving back home after many years, I find I will be making many, many trips to this location, and after visiting other stores in the area, this happened to be the best one, and I am pleased about that. I have purchased everything from cleaning supplies to kitchen backsplashes nothing but satisfied with the prices and products

I always feel welcome at this store!

Sales reps could be more pro active

Great products, great prices, great people