Reviews for Oxford,AL #866

Employees are very friendly

I was having trouble placing an order on my app, and the great staff helped me, while exhibiting a pleasant attitude.

The cashier Trenee at self check out was very friendly, attentive and helpful. She made sure to greet each customer checking out and thank us when we finished.

Needed to replace the vanity lights in the master bath, looked at other stores, but they would only have one or none of the displayed lights. Found several wonderful options at Home Depot, and all the options had several of each one we liked. They were under budget and look fantastic!!

I can always rely on the product I'm looking for being available. Great customer service!

Was put on hold for approximately two hours, was lied to more than once. Employees in countertop department were incompetent , rude and argumentative. Their granite/quartz countertop subcontractors ( Phoenix Stone) , were also extremely rude and short with us. After several phone calls and a visit to the store, which turned into a two day ordeal, we finally got refunded. Ended up going with a local company. Better product, with great customer service and a more affordable price. Consider yourself warned

A nice place to visit , a great place to shop

Good location directions

Store was very clean and associates are very nice here. Outstanding service and Nicole was great. Thanks!

always have what i need and the staff is friendly and helpful.

The Oxford, Alabama Home Depot is my kind of family! They are always friendly, patient with the customers and the store is always clean and neat. The staff in every department I've used has always been knowledgeable, kind and consistent. I'd rather come in than order online. I've patronized this store for 20 years and they have always exceeded my needs and wants! LOL! All my home is tiled and painted from this Home Depot. I love them!!!!

When you see the manager working side by side with a sales associate, helping the associate, that is always a positive for any store or business. Found what I needed, did not need assistance ( I am in there a lot so I know where things are located), store is always clean, love the fact the ladies room is always very clean, and all of the associates are always friendly....they need to give Wal-mart associates lessons is customer relations!

Employee's were very friendly. Thank you.

The store was nice stock was in its place not lay in the floor seasonal items were out an prices were visible for each item up front of the store . couldn't ask for a better layout of the store.love shopping there.

Very friendly staff and great service!!

Would have gave your store a 5 star if what happened to me yesterday didn't happen.

Very friendly,helpful associates

I stopped by to purchase some plants and garden accessories. I found what we were looking for with exception of a hose gasket. We cashed out and remembered we needed bag of potting soil. The cashier let me know that the 2/$12 price would be $10.98 for 1 so she rang up another single bag offering for $5.98. After searching the garden center and not finding the product. I asked a male associate if he could pull himself away from his text conversation on his cellphone and help me find this potting soil. He could not locate it either. I selected another bag of potting soil from near the register. It was $1 more that what I had already purchased. A second male associate walked up and attempted to do the exchange but was not allowed to accommodate at this register. He instructed me to go to Customer Service. CS was backed up so when we finally got to exchange the product we returned to the garden center to exit to our vehicle which was parked near the gate. The same associate that sent me to CS had locked the gate and refused to open it for us. He said we lock the gate at 8. I looked at my watch it was 7:50. I told him you knew we were coming back to exit. I asked if he would unlock the gate and he said no. That is no way to treat your customer. I will never patronize this store ever again. It is the worst. I understand the difficulties of hiring quality employees, it is near chronic and getting worse. I will patronize only a business that attempts to appreciate a loyal customer.

Makayla has great customer service. If you need any help ordering anything , please see her.

Only reason I recommend this store is because they actually had what I wanted in stock. CUSTOMER SERVICE is mostly non existent. Amazing how many employees walked by and never even looked my way. I even called the store and told someone i was in the bathroom vanities and needed help.. 10 min later...still no one. Except for a young lady named Cheyenne who happened to see me and stopped. She was what you need more of!

Very professional, friendly associates. Had everything in the store I was shopping for. Nice place to get your handywomen supplies.

I was very satisfied with my experience with Home Depot. I got a great Buy on a gas stove. The only slight disappointment that I have is my husband did not receive a 10% discount from his Veteran's duties, which I still believe even though the item was on sale he should have received. Other than that I was very satisfied

I'm a Air Force Veteran and the Home Depot has always had a discount for me. The service is usually the best I really like to use Home Depot other than other stores. Thanks for all your help over the years.

I was hesitant about shopping but needed to see some items in person. I was very happy to see a sanitizing/ wash station at the entrance and that all employees were masked. I recieved assistance from Jesse who went above and beyond in assisting us, our cashier helped to ring me up through self checkout, and another cashier, Deanna, took the time to double check a price by going back to the shelf to verify. The prices were comparable to the other "box store" but the extra friendly help I recieved made this my new "go to" store.

The Oxford, Alabama Home Depot is always neat, clean well organized and stocked. The management team there is top notch and very helpful, well informed, able to assist the customer and assures that the customer has a very pleasant shopping experience.

I highly recommend the Oxford, Alabama Home Depot to anyone looking to purchase building materials. The store is always neat, clean and well stocked. The employees are very friendly and extremely helpful. The management team including Mark, Kristal,Walt and Katherine always go out of their way to help meet the customer's needs and satisfy their requests.They do so with a great, friendly attitude. They take the time to listen to the customer and assist them anyway possible.

Don't expect to be treated with respect at the customer service desk. I was not.. Seemed to be a racial issue..

The employees at this store are awesome! Friendly, knowledgeable, patient, and know their products. During this pandemic we appreciated that there were hand sanitizers to use plus all employees were wearing a mask.

Amazing staff, very helpful and pleasant to deal with

i was helped finding the items that i wanted