Reviews for Oxford,AL #866

Roger was very helpful in helping to locate an appliance that was within our general requirements and could be delivered in a somewhat timely manner considering the lack of current supplies.

This particular Home Depot Store is trustworthy in getting your project accomplished. They almost always have the product on hand to complete your particular project. The staff is always a great help to their customers.

The cashier (Jamie) was very helpful and friendly helping me finish finding the items I needed as well as helping me load them on my truck.

Terrible special order service. I paid for a lumber special order which was in stock when I paid for it(I physically checked this for myself). Two days later I got to Oxford to pick it up and they had sold my entire special order to another customer. They refunded me my money. Thanks for the complete waste of time.

Curbside pickup was a breeze, associate was helpful from the moment I called to let them know I had arrived, to advising me where to park to loading all items into my trunk. Moving during this time has been stressful but my experience here helped to ease some of the stress. I will absolutley use this store and this service again.

This store has "nailed it", and you should take advantage of that performance for yoursele.

Great location, clean, well stocked store, employees I encountered were very friendly and helpfulcarter

Great store! Great people! I would recommend everyone to go here for your appliance needs.

Overall, a great shopping experience for items that I needed. Everyone was friendly.

Friendly customer service, decent prices

The associates are ALWAYS friendly and helpful!! I think I buy more stuff while I'm in such a pleasant environment:)

Going into this store I assumed I would have to track down a employee and beg for help and hope they knew something at all but I was so delighted when this young lady sat down with me and helped me order not only the cabinets in her department but my lumber, sheetrock, lighting and more. She was so patient with me and even tried to help me save money. She gave me her card in case I had any questions!!! I have NEVER had anyone offer me their card at a home improvement store before. It was awesome! Top notch!

I bought flooring from Home Depot and was promised a 2 day instillation. It took 4 weeks for Home Depot to install my floors. In this 4 weeks I had 3 different installers sent to my house.There were many issues with ordering and communication with the Manager and one of his assistants. One piece of quarter round that was placed in my bathroom was damaged and I was promised that it would be replaced. The last installer came today and there was not enough quarter round to fix the damaged quarter round. Although Home Depot made many mistakes in measuring I'm the one that had to suffer for it. At one time was even told that Home Depot would not pay for the mistake and guess what they didn't. So to finish my floors I had to fork out more money than I was first quoted because who wants a half finished flooring job! Will never use this Home Depot again!!!

Ruby did an excellent job

The store employees were very friendly and very helpful. Amanda and Amy in the Appliance and flooring department helped me find the products i needed in a timely manner. The cashier Brittany that checked me out was very friendly and explained everything thoroughly. I would highly recommend this store to anyone.

The store was clean and clearly marked. The associates were friendly and helpful. I will continue to drive past several other home building supply stores to come to this store. It was easy to find the help I needed in each department I visited.

GREAT STORE AND HELPFUL EMPLOYEES AND TOOK CARE OF ME TIME I ENTER THE STORE.

A lot of items are not in stock and have to be ordered, so prepare ahead of time. Not many store employees are available or very knowledgeable about the department they may be working in.

I received excellent customer service from an employee name Kristi, she went above and beyond expectations to assist me with an order that I was trying to place on line. She was very friendly, knowledgeable and helpful. I have worked in management at a Bank for 27 years, and employees with these qualities are hard to find. She is an asset to your company! I have also received excellent customer service from other employees with special orders that I have placed. Will be doing all of our business with Home Depot!

I really enjoy going to this store for home projects. Clerks are helpful when need help

store was neat and clean. person on the floor putting up stock was very friendly and helpful.

Got a $100 off coupon for opening up a account there if I spend$1000. Got a washer and dryer and then they didn't want to honor the coupon because I couldn't put it all on the card. I put what my card limit was and paid cash for the rest. Ended up speaking to the store manager after 45 minutes at the register while the girl tried to figure out how to get us out $100 back, because she didn't do it right.. Still walked out of the store without the money. Was told we will get a check in the mail

Store was clean, organized, friendly and helpful associates..this is MY STORE!!

Went to this store today to buy a tool box that was on sale. When I got there the sale was off yesterday. I asked the manager about it and he gave me sale price. When Checking out the cashier Ruby was very helpful. She went above and beyond her duties to help me. I enjoyed shopping there a lot.

Well stocked. Clean Helpful assistance with our purchase. Much better than store in Tuscaloosa.

the customer service is just outstanding.

The store was clean, well stocked and the staff was professional, courteous and very helpful.

The store staff that waited on us was very kind, professional and helpful. I wish all stores had friendly and courteous staff like this one. All this staff deserves a raise - they earn with their professionalism and being kind. The store was clean and well stocked also.

The store was very clean and the staff were very helpful. One in particular went beyond her job requirements. Helped us for right about an hour. Her name is Kristal and she works in appliances. Thanks again Kristal! :-))

I prefer Home Depot to the competition. I can find someone to help if needed, and they know where items are located. The employees are friendly professionals.