#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(805)278-3764
Tool & Truck Rental(805)278-3770
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
401 W Esplandade Dr
Oxnard, CA 93036
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Customer Store Reviews

  • 4.4 out of 391 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Great customer care service
by
    • Recommended
    Change of mind
    I usually don’t not into Home Depot and have always had somewhat a bat experience. This time changes my mind, great customer assistance in the department and when it came to check out the gentleman name Kev (according to his apron) was super friendly and engaging with me. Seems very welcoming and nice.
    by
      • Recommended
      Great water heaters and price
      Very happy with everything
      by
        • Recommended
        Had exactly what I needed
        I needed to replace a water supply line under my kitchen sink, and Home Depot had exactly what I needed. Aisles are very organized, and the employees are very helpful. I was in and out of the store in less than ten minutes.
        by
          • Recommended
          Customer Service needs to improve
          I frequent this store out of necessity. Today’s visit to return an item was not good. The representative at the customer service didn’t greet me and was rude when the return didn’t show up on the HD card. She didn’t bother to explain web purchases don’t. If I didn’t insist it would have been a wasted trip. If you are getting paid, it’s your responsibility to be courteous to your customers.
          by
            Cashiers needed
            They are eliminating cashiers and expect me to work as a volunteer, unpaid cashier. I refuse
            by
              One of the worst Home Depots across the Western Seaboard
              The employees don't have a clue about where to find products and they don't have a clue what they do. I find it very sad and you should hire people that have a some knowledge of what they're trying to sell
              by
                Home Depot has knowledgeable and friendly employees
                Bought a Samsung Refrigerator. Various models and brands and nicely displayed for shopping ease. Birdie and Joe were super helpful!
                by
                  • Recommended
                  Awesome Employees
                  I went to Home Depot to purchase a washer/dryer combo for my boat. I grabbed an employee that was walking one of the isle's to help me place the order. It wasn't even her department but she was more than happy to help. She walked me through the home delivery, installation, and gave me contact info. if anything went wrong. She was amazing.
                  by
                    • Recommended
                    Shopping for a furnace
                    Great shopping experience. Was able to get the right furnace and get help in load it in my van in in a very reasonable time. All involved employees including Bill in plumbing and Tristan in checkout/cashier, were very helpful.
                    by
                      • Recommended
                      Customer Service, Thank you
                      Mr. Joey D. Was outstanding and had great feedback regarding all the questions I asked. Thank you!
                      by
                        Good work
                        I bought a bed fram that was really good
                        by
                          • Recommended
                          Lavonne was amazing! So helpful in the flooring department
                          We went into to get flooring for our home. Visited numerous times and Lavonne was helpful every single time. Thank you Lavonne! Workers like you are so hard to find. Truly appreciate all the time you gave us.
                          by
                            • Recommended
                            Unmasked employees and managers do not help
                            I was bullied and ridiculed for pointing out the employees where not wearing masks. The employees told me to get out as well as the manager.
                            by
                              Got a new Hot water heater fast and with excellent service
                              Our hot water heater died and we were in need of a new one fast. I had called and got great service from the person on the phone. Then I got it installed quickly and with another great service person to get it done. It was overall a great experience.
                              by
                                • Recommended
                                garbage employees
                                The employees do not want to be there and hate customers. You will be forced through self-checkout even when you have items you need help to ring up. The people that come to help hate you, their job, and themselves.
                                by
                                  Fun to shop at
                                  Great place to shop!
                                  by
                                    • Recommended
                                    Great customer service!
                                    I was in a hurry and needed to check out. The sales associate Joey D offered assistance and was very friendly.
                                    by
                                      • Recommended
                                      Great store!
                                      I buy all of my household needs at Home Depot in Oxnard. The store is always clean and neat, and I never have problems finding what I need. Employee’s are extremely helpful and friendly. I never go anywhere else.
                                      by
                                        • Recommended
                                        LOUIE JUAN AT THE OXNARD STORE ARE AWSOME!
                                        We had trouble putting Pieces together for our backpack sprayers and Louie and Juan were helpful, kind, professional, and knowledgeable and quick to help us solve our problem. We will recommend these two to anyone who needs special help.
                                        by
                                          • Recommended
                                          This is the best place to be to purchase your interior paint! I have been so surprised because I ...
                                          This is the best place to be to purchase your interior paint! I have been so surprised because I been purchasing paint at 3 diffrent locations and I almost promise that they purposly mess up my paint, adding more work. The first letter of the hardware stores are F, A, and L. Get Your Paint From The Home Depot Where All Pro's Go!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Outstanding professional customer service from Lizbeth!! Thank you very much for your help.
                                          Outstanding professional customer service from Lizbeth!! Thank you very much for your help.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          A great Home Depot overall! Selection of products, cleanliness, and customer service are good. T...
                                          A great Home Depot overall! Selection of products, cleanliness, and customer service are good. The garden area is nice and the fact that they hire those with special needs always warms my heart.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Outstanding professional customer service from Lupe D.!!
                                          Outstanding professional customer service from Lupe D.!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The employees for a very helpful helping us choose a barbecue.
                                          The employees for a very helpful helping us choose a barbecue.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Outstanding professional customer service from Tristan!! Thank you for being so helpful today.
                                          Outstanding professional customer service from Tristan!! Thank you for being so helpful today.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Be very careful to check that what you purchased is what actually shows up on the small display t...
                                          Be very careful to check that what you purchased is what actually shows up on the small display terminal and your receipt before leaving store. Wrong SKU numbers are not addressed once you leave store.
                                          by
                                          • Verified Purchase
                                          Outstanding professional customer service from Big Tristan!! He was very polite and extremely hel...
                                          Outstanding professional customer service from Big Tristan!! He was very polite and extremely helpful during my visit to the store. Cashier of the Month... just a thought. Thank you very much!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Always fast and friendly service❣️
                                          Always fast and friendly service❣️
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Store can be more organized and cleaner ! Low selection on hand-tools and accessories...
                                          Store can be more organized and cleaner ! Low selection on hand-tools and accessories...
                                          by
                                          • Verified Purchase
                                          Showing 1-30 of 391 reviews

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