#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-0362
Tool & Truck Rental(850)857-0368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5309 N Davis Highway
Pensacola, FL 32503
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Customer Store Reviews

  • 4.8 out of 546 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Helpful team member
Honoray - (spelling) was super helpful and took extra time to find the right solution to our problem.
by
    • Recommended
    Awesome store
    The employees are very helpful.
    by
      • Recommended
      Great customer service
      Found the perfect plant but no price. Cashier took the time to help locate and check out quickly!
      by
        • Recommended
        Great Store
        I can always find what I'm looking for at Home Depot and if not, there's always someone to help me there.
        by
          • Recommended
          Great experience.
          I truly like the staff and the organization of the store. I actually live close to the other two stories, but this one in particular is my favorite. Things seem to be structured better in my opinion. I also have built a rapport with many employees who I have seen down through the years and they Always informative and very helpful!! To meet they actually work like people on commission which of course we know that they are not getting. Great service great experiences!!!
          by
            • Recommended
            Helpful
            Sammy went over and beyond..super helpful and very nice and understanding..
            by
              • Recommended
              Terrible experience.
              Worst customer service I’ve ever experienced at Home Depot
              by
                Customer service
                What a pleasant visit. So many employees and even an outside vendor, so willing to stop and help us find items we were looking for. Our cashier helped us to be able to use our military discount and made a suggestion to update the profile so we could use the phone number in the future.
                by
                  • Recommended
                  Thanks Sammy
                  I spoke with a girl named Sammy about needing some new appliances and also cabinets and countertops and she was very helpful answered all my questions and was very informative on the different styles and designs that are current at the moment thank you Sammy for all your help I will definitely be using Home Depot for my cabinets and countertops now and in the future thanks again Home Depot thank you Sammy
                  by
                    • Recommended
                    Very happy shopper
                    I came in for some general questions that I needed answers to about some appliances and also about some measurements in my kitchen for some new cabinets and Sammy in that department today was extremely helpful answered all my questions with confidence, and then even help me find the part that I needed for an appliance in my house. Couldn't be more happier thank you so much Sammy for all your help thank you Home Depot
                    by
                      • Recommended
                      Great price
                      I went to look for appliances. I really like The appliance specialist. Her name Sammy. She was very nice and helpful. I really enjoyed my shopping. I really recommend.
                      by
                        • Recommended
                        Friendly helpful workers here
                        Very helpful and friendly store personel. Not pushy or salesman like, just helpful, informative, and friendly. Also lots of stock on items unlike some other stores.
                        by
                          • Recommended
                          No cahsiers
                          Three able bodied employees standing in front of self checkouts talking instead of someone ringing my purchase up. Will not be back if I have to do their job.
                          by
                            Home Depot #6853
                            Excellent service! A++++++++....Everyone was friendly and very interested in your needs. I bought three appliances at one time. I'm very satisfied.
                            by
                              • Recommended
                              A Fantastic Employee!
                              Honeray in the plumbing department is SUPER. He is knowledgeable and will help you with any problem. I especially like his kind words and positive attitude. A great employee!
                              by
                                • Recommended
                                Amazing
                                Everything was amazing
                                by
                                  Michael is great!
                                  Michael knows everything I that store. Find him and he will help you!!
                                  by
                                    • Recommended
                                    A man's toy store
                                    I was pleased with the service I received during my visit to Home Depot on Davis Hwy in Pensacola Florida. I was surprised there were attendants available to help which is rare in hardware stores these days. I got what I needed to get my job started and was on my way without any long waiting other than waiting for the rain to stop...
                                    by
                                      • Recommended
                                      Kathy in gardening
                                      Kathy was very helpful and patient!
                                      by
                                        • Recommended
                                        metal to metal paint
                                        PAINT METAL TO METAL PAINT
                                        by
                                          • Recommended
                                          Great Customer Service
                                          Store employees are friendly, helpful, and knowledgeable. Inventory is neat and plentiful.
                                          by
                                            • Recommended
                                            It is a pleasure to deal with employees with great attitudes
                                            I purchase and renovate houses and have been shopping at this Home Depot for over 20 years. The atmosphere at this store is friendly and caring. On my most recent visit I dealt with a kitchen/bathroom renovation expert. Ms. Sammy was extremely knowledgable and helpful. For all of my future projects I intend to deal with her exclusively, even if I have to wait.
                                            by
                                              • Recommended
                                              LG French door refrig w/ initial problem
                                              Bought this new refrig, didn't cool properly. The call center was SUPER courteous, polite and helpful, and most impressive. Then the service man James was equally so. Turns out an air flow valve or door had not been installed incorrectly. I never expected such wonderful support in this day when most vendors don't really care. I can highly, highly recommend LG for both product and service support. A most refreshing experience.
                                              by
                                                • Recommended
                                                Very helpful employees
                                                We bought a GE in wall oven that is very good. Sammy , the employee that helped us is awesome!!
                                                by
                                                  • Recommended
                                                  It's quite a good store.
                                                  They cut my boards for free and they were friendly. They have good people working here. I appreciate it. Good prices on lumber.
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    Best experience in a big box store!
                                                    I was recognized in every dept.
                                                    by
                                                      • Recommended
                                                      Great workers, very helpful
                                                      I needed a part for my dryer and although you didn't have one in stock, Sammy in the appliance department was very helpful and provided me with a number to a company that I was able to order the part I needed. Thanks for you help Sammy
                                                      by
                                                        • Recommended
                                                        Exceptional experience
                                                        I went to the Home Depot today after going to Lowe’s only because it’s closer after spending to much time at Lowe’s to no avail, didn’t have what I needed, had hard time getting help, employee that tried to help had no knowledge of plumbing and I wasted 30 minutes. I left without what I came for. I went to Home Depot and the employee that helped me was extremely knowledgeable and I was literally in and out in less than 15 minutes. I’ve been a customer of Lowe’s only because they’re closest and after today I have to say I am now a Home Depot customer, they did everything right and that allowed me to get in get out and get back and finish the job
                                                        by
                                                          • Recommended
                                                          Well stocked..Clean…easy to shop
                                                          Other stores did not have the parts I needed ;…Quickly n easily& with help of store personnel ::I got what I came to the store for.
                                                          by
                                                            • Recommended
                                                            Excellent Sales Rep
                                                            If you are in need of appliances, see Sammy. She is extremely knowledgeable, helpful and friendly.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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