Reviews for Pensacola #6853

These days it seems to be hard to find someone to help. I’m happy to say that at this Home Depot several people approached us and asked if we needed help finding anything or any other assistance. It was nice to have employees that actually wanted to be helpful and did assist. It’s the little things that make the day better and their employees on the specific day didn’t make the day better. Thank you to your employees for reaching out to make sure we were getting what we needed during our trip to this Home Depot

So hard to find good help these days! With Sammy Barnes spending money comes so much easier, best advisor we have had in a long time, answered questions quickly and knowledgeably and so helpful, shopping is a pleasure when your being taken care of by someone that cares Thanks for the help thank you

Home Depot on Davis Hwy. has the best customer service.

Great shopping experience and definitely want to thank Sammy in appliances. She was extremely helpful and ask all my questions didn't act like I was wasting her time even though I said that I was only shopping on this specific trip. It really is nice to see helpful employees that don't act like we're wasting their time when we asked for a little help and on top of that she really doesn't know her job thanks again home Depot and thank you Sammy you guys stay safe

Always the right store that has everything everyone need from small projects to big projects.

I can always find what I need and the employees do not run the other way when they see you coming, like the blue store does. Employees are very helpful and friendly. However, I cannot give a 5 star because there is one young lady that works around the checkout. She usually greets people and checks them out. I am in the store, several times a week. I am a contractor. This employee has never said hello or thank you and is usually cold shouldered. Not sure if it is because of my skin color, but I feel like it is.

I left a different home improvement store very upset after waiting 2 hours there for nothing but disappointment. I decided to go to this Home Depot and I’m so glad I did. Within 5 minutes of being there I was greeted and asked if I needed help. I got what I needed and was in & out of there within 15 minutes! Walked in with a frown and walked out with a smile thanks to the associates! I can’t remember the guys named that helped but he was awesome. The cashier Jess was super sweet and friendly our whole interaction. Such amazing service at this location, I will be back

The stores are always neat and organized. Someone is always available to assist me. All of the home depot stores in the Pensacola areas are awesome and convenient.

Employees were friendly and knowledgeable. The items we were interested in were organized and on display.

I go out of my way to come to this Home Depot because of one reason is the staff is so friendly. I especially want to thank Sammy in appliances, she was extremely helpful when I was shopping for a new fridge and I’m extremely happy with my new Frigidaire. She also went out of her way to help my father with some warranty issues he had concerning a purchase he made and I was very thankful for that. Eric in flooring I believe is also a big help he’s helped me on many many occasions and he never ever feels like I’m wasting his time and he’s always eager to help.

I always find what I need here and completely satisfied with helpfulness of most workers. When you remodel, you go here every day to make your Home Better! Great Store!

Thank you Home Depot and special thanks to Sammy in the appliance department she was very helpful and answered all the questions I needed answered about the specific appliances that I am getting ready to buy. She even help me out with a issue unrelated to appliances in the garden department and not once did I feel like I was wasting her time or holding her up from another sale. Again thank you Home Depot and thanks again Sammy I look forward to shopping with you guys in the future

Purchasing items and supplies from Home Depot is fine - they have what you need. However, dealing with HD's contractors is a nightmare and a ripoff. They obviously do not monitor contractors for honesty or integrity and that lack of supervision shows in the way the contractors treat the customers. I could cite several recent incidents that would curl your hair, but I will save those for any interested HD management. Suffice it to say, if you need a hot water heater or other appliance, buy it here if you wish, but find your own installation team!

Pretty Good Home Depot. Very few jerks work there.

The associates were helpful, friendly ,and knowledgeable. Everything I needed to remodel my home I found it. The store was clean and in order.

The employees at this store are always willing to help with products or answer questions...will definitely give this store an A+

I would suggest Home Depot have a customer rewards program. You buy so much you get points and eventually a reward.

Very clean, wide uncluttered aisles,friendly salespeople and cashiers. Large, easy to read signs (important for seniors like myself) and well stocked.

Those living in this area know the impact of the local bridge still being out of use due to the hurricane impacting us in September 2020. Despite a Lowe’s store being just 15 minutes from my home, I hold my home improvement needs list until I make the one hour trip each way (if lucky) to go to the HD on Davis Hwy. The personnel there are always helpful, and the prices and products are better.

Excellent customer service experience. The Home Depot staff are very courteous and helpful. The store is very well organized and clean consistently. I had a pleasant shopping experience.

Easy to shop and friendly help!

Very friendly and nice and was easy to find someone to show me where the product was that I was looking for.

The people are always nice and helpful. I'm always glad someone is around to help. the store is well laid out, yes it could use some cleaning but that doesn't bother me as long as there people to help.

I shop at this store all the time! It's always very clean and stocked. The employees are so knowledgeable about pretty much anything you ask them. Tim Wellborn works there and seems to know the store/inventory inside out. I love going to this Home Depot especially.

This store is clean, employees are friendly & helpful & shopping experience goes smoothly!!

I shop frequently in this Home Depot store and have always found the employees knowledgeable and friendly. They will go out of their way to direct you to the right areas to locate your shopping needs and answer any questions. I have bought supplies for my home and garden there and also appliances.

We came in from Houston during the ice storms and decided to find what we needed to repair our home while we were here. We were going off memory and pictures alone. Miriah came and asked us if we needed any help. Boy did we land the jackpot of help and knowledge! She went far above and beyond looking at our grainy pictures and piecing it together and making sure we had everything we needed and then some! You could tell she has a true passion for helping customers! Please keep her at any cost and find more like her! Justin in garden and Joshua both were very helpful

Personnel were excellent in answering questions or finding answers! Personnel were excellent us seeking to satisfy customer!! Personnel sent customer to correct person to assist!

It seemed like none of the associates wanted us there or really even wanted to be there themselves. I don’t enjoy going to this location and really only go when I have no choice because I have never had a pleasant experience

I was not in Pensacola on this trip But it is a very nice store too