#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(334)291-4202
Tool & Truck Rental(334)291-4208
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3784 Us Highway 431 N
Phenix City, AL 36867
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 593 reviews
92%Of Customers
Recommend This Store
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Showing 1-30 of 593 reviews
The store was clean products easy to find. And the employees are really nice.
The store was clean products easy to find. And the employees are really nice.
by
  • Verified Purchase
  • Recommended
Couldn't ask for a better group of folks !
Couldn't ask for a better group of folks !
by
  • Verified Purchase
  • Recommended
Very clean and organized store with wide aisles that are well labeled to find whatever you need. ...
Very clean and organized store with wide aisles that are well labeled to find whatever you need. Plus, easy to recognize team members by their orange apron and if they can't help you, they find someone who works in that department that can. I also love my Home Depot app that has Special Daily Deals at incredible discounts. I check it every day! Ship to store is free and very convenient. The best thing is the wealth of knowledge I have gained from the team members in every department. Thank you all!
by
  • Verified Purchase
  • Recommended
Great, Great, Great store to shop always. Now when I when the $5,000 prize I will spend it all at...
Great, Great, Great store to shop always. Now when I when the $5,000 prize I will spend it all at that Great, Great, Great STORE!
by
  • Verified Purchase
  • Recommended
Definitely will not ask any store associate for assistance when I return to this store! I receive...
Definitely will not ask any store associate for assistance when I return to this store! I received better help and knowledge from the App on my smart phone with no sarcasm! The only reason I'll return to this store is because it's conveniently located close to my house!
by
  • Verified Purchase
Had almost everything I needed and checkout was quick
Had almost everything I needed and checkout was quick
by
  • Verified Purchase
  • Recommended
The staff were friendly and helpful.
The staff were friendly and helpful.
by
  • Verified Purchase
  • Recommended
I was looking for a workbench that I had previously seen in the store, but was at the time out of...
I was looking for a workbench that I had previously seen in the store, but was at the time out of stock. The Service Desk Pro that assisted me went above and beyond to locate the item for me and followed up with a phone call to tell me she had it in stock.... I immediately drove down to make the purchase. Great customer service and follow up!
by
  • Verified Purchase
  • Recommended
Easily found needed items n help was great
Easily found needed items n help was great
by
  • Verified Purchase
  • Recommended
parking lot is rough...beats up everything in your cart rolling across it
parking lot is rough...beats up everything in your cart rolling across it
by
  • Verified Purchase
  • Recommended
Dustin is extremely knowledgeable and the best employee I’ve ever encountered there. Don’t get me...
Dustin is extremely knowledgeable and the best employee I’ve ever encountered there. Don’t get me wrong, they are all helpful but he went above and beyond to make sure I got everything I came in for. He’s amazing!
by
  • Verified Purchase
  • Recommended
Love this place, never had a problem here. Phenix City AL store is awesome.
Love this place, never had a problem here. Phenix City AL store is awesome.
by
  • Verified Purchase
  • Recommended
The staff at the Phenix City really knows how to make a minority feel unwelcomed and unwanted in ...
The staff at the Phenix City really knows how to make a minority feel unwelcomed and unwanted in their stores. I was followed and targeted by staff throughout my entire course of shopping on this visit. I did not finish my shopping and opted to go to another hardware store in the area after this behavior by staff. A good morning to all customers no just those you chose to say it to goes a long way.
by
  • Verified Purchase
Forgot to mention Dustin my cashier at The Phenix City,Al store. He was so helpful! 0817 00001 58238
Forgot to mention Dustin my cashier at The Phenix City,Al store. He was so helpful! 0817 00001 58238
by
  • Verified Purchase
  • Recommended
The customer service at this store has always been ten times above par no matter what the questio...
The customer service at this store has always been ten times above par no matter what the question. The personnel can provide information on locations of products no matter what section they worked.
by
  • Verified Purchase
  • Recommended
Each time I visit Home Depot in Phenix City it is always a pleasant experience. I get assistance...
Each time I visit Home Depot in Phenix City it is always a pleasant experience. I get assistance as needed and I can always find the products or supplies I’m looking for. Products are for the most part organized and the store environment is clean.
by
  • Verified Purchase
  • Recommended
Friendly, clean, and professional environment. Great place to get the things to get things done. ...
Friendly, clean, and professional environment. Great place to get the things to get things done. Has plenty of stock and all associates were extremely willing to help.
by
  • Verified Purchase
  • Recommended
Clean environment and employees are helpful.
Clean environment and employees are helpful.
by
  • Verified Purchase
  • Recommended
Home Depot is a great store that is always neat and clean. I am familiar with where the products ...
Home Depot is a great store that is always neat and clean. I am familiar with where the products are as I have shopped at this Home Depot for years. I always buy something that is not on my lists for myself or my son because they always have the best of what I need. I love Home Depot in Phenix City.
by
  • Verified Purchase
  • Recommended
Excellent people! Great selection! My go to store in the greater Phenix City metropolis.
Excellent people! Great selection! My go to store in the greater Phenix City metropolis.
by
  • Verified Purchase
  • Recommended
Always professional and courteous associates. Many products and very good prices. Never had a pro...
Always professional and courteous associates. Many products and very good prices. Never had a problem returning a product.
by
  • Verified Purchase
  • Recommended
The kindness and professionalism you receive from the customer service desk at this Home Depot go...
The kindness and professionalism you receive from the customer service desk at this Home Depot goes above and beyond what you will receive at any other store. The Southern hospitality is shown from the time you walk into this Home Depot all the way to loading your supplies into your vehicle.
by
  • Verified Purchase
  • Recommended
Store is convenient to my location with lots of options to choose from and with great discounts.
Store is convenient to my location with lots of options to choose from and with great discounts.
by
  • Verified Purchase
  • Recommended
Everyone is friendly and always helpful
Everyone is friendly and always helpful
by
  • Verified Purchase
  • Recommended
After months of searching for my black deep freezer, I finally got it. Thanks to the staff for th...
After months of searching for my black deep freezer, I finally got it. Thanks to the staff for their help and especially a shout out to Dee Perry.
by
  • Verified Purchase
  • Recommended
love the store always shop here
love the store always shop here
by
  • Verified Purchase
  • Recommended
This Home Depot in Phenix city, Al is a pleasure to shop at. The employees doesn't wait for you t...
This Home Depot in Phenix city, Al is a pleasure to shop at. The employees doesn't wait for you to ask for help, if they see you looking in a area at an item, which were easily found, they will come over to you to see if they can help. The employees are friendly and knowledgeable about their job which is a trait you don't often see now a days.
by
  • Verified Purchase
  • Recommended
The Phenix City, Alabama Home Depot store is an awesome home improvement , building materials , E...
The Phenix City, Alabama Home Depot store is an awesome home improvement , building materials , ECT place to shop. We absolutely love Home Depot, but some of the employees need to be more customer oriented , there are a lot of employees in that store that will never even speak to a customer. We have had employees walk by us and not even look at us, not to mention asking us if we need any assistance. We love shopping at Home Depot , but their employees need to be more helpful and courteous.
by
  • Verified Purchase
  • Recommended
The workers are garte. The store was clean
The workers are garte. The store was clean
by
  • Verified Purchase
  • Recommended
Nice and professional employees. Ray Hope is a great guy; helpful and friendly.
Nice and professional employees. Ray Hope is a great guy; helpful and friendly.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 593 reviews

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