Reviews for Plymouth #2808

This store seems to focus on customer service as a top priority, which is why I prefer this over any other larger home stores. I can always be helped if I need it. For a majority of my visits, an associate has approached me before I had to seek someone out. If I don't need help, I'm guaranteed to be treated with respect and with a smile.

I have many Home Depot stores that I can use but I prefer the Plymouth store because They are always Friendly and Have what I need.

Steve and Walter in the flooring dept were fantastic! They were both courteous, patient, and went above and beyond the norm of customer service. The store was what you'd expect on a Sunday afternoon. Despite the busyness of the store, Steve and Walter, and anyone else helping went out of their way to make you feel like you were the only ones in the store. Not only did we find what we wanted, we were informed that the tile had a price drop that wasn't advertised. Thank you again for all you do!

Steve's knowledge of flooring was impressive and his customer service skills are second to none. Thank you for the great service, Steve.

If you are in the market for a new deck design or are updating an existing structure, take the time to meet with Carl Smith. He was a lifesaver for our summer project and really took the time to make sure we had all the correct items needed for a composite deck and Westbury railing system. He gave us the courage and peace of mind that we were ordering the right things and not missing others.

Store was clean; employees were very helpful, courteous and professional!

Clean store well stocked friendly staff

I just moved here and went to a different national chain locally. After being frustrated at that store by unhelpful staff, I went to Home Depot. The staff here were professional and helpful. Clean, well organized store and superior staff.

If you are have questions about paint and color matching - I highly recommend working with Mary in the paint department! She is wonderful-

awesome customer service

Matt and Bob- very helpful employees

Great help in the paint department

As usual, everything that I needed and friendly staff

Looked for help for over 20 mins then when I received help felt like I was bugging the associate. They did not have what I was looking for, then I was overcharged for the substatution lumber that I bought. Very unhelpful.

The plymouth HD has never let me down in 16 years, always the best people and the store is super clean and stocked to the roof

Hand down to their customer service. awesome customer service.

Great customer service! Employees were knowledgeable and really took the time with me at the store. They were genuinely concerned to resolve any issues I had. The guy at the checkout was very friendly.

Plymouth Home Depot genuinely cares about customer satisfaction. The help was amazing even as I pushed my 2 microwaves upon a cart staff still asked if I needed any thing, or more help. The store was clean.

I found the items I was looking for. I was looking for glue gel and was assisted in finding the correct item on the shelf...the product packaging was changed and that was explained to me by the associate that helped me. The store was clean and well organized.

Good store with helpful staff.

Went to look for paint samples and a young man named Brandon was very helpful and understanding and communicated well with me being deaf!

Our dishwasher broke. We went to Home Depot in Plymouth, MN and Sue in appliances was very informative and helpful. The process of deciding and purchasing went smoothly.

I came in for a quick couple items and was accosted by a salse person trying to sell me a heater., wouldn't take no for an answer. Um, I think I know whehter I wan tto buy a heater today. why the hard sell home depot?

Bob and Mary in paint were EXCELLENT in helping with our paint needs. Rex is always our go to with questions!!!!

Mary in blinds department was very helpful, kind and efficient. She cut some blinds for me.

Steve in Flooring was excellent, he is very knowledgeable.

IF YOU HAVE ANY QUESTIONS ON FLOORING NEEDS OR INSTALLATIONS QUESTIONS, GO SEE STEVE IN THE FLOORING DEPARTMENT!

Everyone is just very nice and helpful.

I used this store for a simple repair of a tool that was purchased from Home Depot and under warranty. I encourage customers to find alternative stores for repairs if possible as the store doesn't seem to have the bandwidth to do this well in this season, unfortunately. I was told the repair would take a month or so, or I'd receive communication if longer. After two months and inquiring myself, I learned the tool was sent to Chicago for repair but was expected back within a week. A manager offered to expedite the shipment, which I appreciated. But now another month later, it still isn't ready. I learned the tool is in Arizona and not expected back for another few weeks. At this point I wish the store would just replace the tool. Had I known the process would take this long and be this confusing, I would've found another way to repair the tool.

We built a large deck this summer. I worked with Michelle Lund at the Pro Desk. I can't say enough great things about her and her outstanding customer service and knowledge! The Plymouth Home Depot is by far one of the best in the area!!