Reviews for Plymouth #2808

This is the second time that I have been provided excellent assistance by Mark in a plumbing project. I am not in my comfort zone with plumbing and don't bring a lot of knowledge to the table. One project was basic - changing out a faucet and one required some creative problem solving. Mark iterated with me and provided some very out of the box solutions and I left the store with several options to try. I didn't feel rushed and didn't feel talked down to. He really thought about what I was trying to do and his knowledge is evident.

Employees are almost always available for help and advice. Particularly, Steve in Flooring has vast knowledge and experience in flooring and is more than willing to share it.

John gave great help in mill work

Thank you for your excellent service!

I think you could use more Help at this Appliance Dept.

They almost always have in stock what I came for. Great customer service throughout the store.

I am a homeowner and semi-retired tile contractor, and I shop at the Plymouth Home Depot 8 - 10 times per month. The staff is welcoming, knowledgeable, and always helpful. Unless they are otherwise occupied with another customer, they take me to what I am looking for. If they don't know the answer to my question, they contact another employee who knows that specific department better. I highly recommend this store.

Employees not very good at following state mandate for masks. Good at check out, terrible at customer returns and some employees walking in aisle

Once again, the Home Depot store in Plymouth exceeded my expectations. Michael and Sarah did a great job, with their friendly, helpful attitudes. I came home with exactly what I needed. I’m not a big DIY person, but the super employees make it fun to shop there.

This is a very well-organized and well-run store, with friendly and knowledgeable employees. My and I shop both in the Garden Stores and the regular store. Stay safe and well.

Associates are always very friendly!

In the process of bagging my own goods because Home Depot no longer staffs cashiers, one of my items did not make it home with me. I called and explained the situation. The store found the item that was left behind but refused to issue me a refund over the phone. The item was $7. They knew they had it. The cashier had it in her hands but refused the refund. I’ll take my business elsewhere.

Staff have been helpful --and the store generally has items I need in stock but recently I encountered some issues with tan incorrect special order. To improve the customer experience and reduce the risk of a recurring problem with a future customer's order--Provide a system for store staff to report a modification that is required to the description or details of a listed special order product. In a recent example a special order was placed for Vesratex Stealth corner board -with smooth finish. The product delivered to the store was -not --the rabbeted Versatex Stealth corner board version listed in the Home Depot product description -it was the Standard Vesratex corner. The Versatex product delivered to the store had the rough finish version-not the smooth finish that was listed in the Home Depot product special order description. In my discussion with Home Depot staff their was not a convenient mechanism -to correct --or report the incorrect product listing. Unfortunately I needed the Stealth version(rabbeted finger type) for the project--not the standard Versatex board stock version.

The store is very clean and well organized. It's always a good experience to shop at the Home Depot

Finding the design department was like navigating a rat maze. Better signage indicating "kitchen/bath design" would help. The lighting in this store doesn't seem as inviting or bright as other HD stores I've shopped. Perhaps it's the height of the racks, but there seem to be shadows everywhere.

Good place to shop.

Associates need to "excel" in customer service 99% of the time lacking in this store All front doors need to be unlocked and in full operation--if an emergency, everyone needs to exit quickly

I've visited this Home Depot many times and knew where to find the product I was looking for. The associate at the paint department was very friendly and helpful. She mixed a second quart of paint since the first can didn't turn out the color I wanted due to the sample I brought in. We figured it out with a paint swatch as she suggested.

Terrible selection of many things. Overpriced. Management does not honor Home Depot's 10% beat prices found at other stores for identical items guarantee. Cashier's are always great though!

Was prepared to purchase two A/C windows unit totaling about $1,000 but couldn’t find anyone in appliances. The two employees hanging out by the bathrooms where some of the units were strewn about said, “wasn’t their department.” Lowes got the sale.

Store is conviently located and very appealing look to exterior. Very well stocked and clean interior. very friendly service clerks staff. I get happy feeling inside the store.

The Home Depot at 1705 Annapolis Ln N is a well organized store with full shelves and helpful employees. I recommend anyone to shop there for any do-it-yourself projects.

Jessica in Kitchen/Bath is fantastic!

We have made a few trips to the Plymouth Home Depot and have been thoroughly pleased with the store and staff.

One of the best place to shopping for Home Improvements!!! Very Highly recommend to visit this place! The employees are kind, knowledgeable and patient. FIVE STARS!!

Toly helped us purchase a cook stove and was sooo helpful and made it fun!

Thank you for making shopping under stressful times with greeters, cleaning and sanitizing carts, sales staff wearing masks and special areas marked so practicing distancing.Thank you for taking these times seriously for your consumers.

The Home Depot associate who works at the tiles and bathroom renovation supply in this location is terrible, he is rode!! and he's answers...when he does answer.... are wrong!!! he's giving all home depot associates a very bad reputation!! he needs to learn how to work with people or get kicked out home depot.

Take social distancing seriously and protect our community, employees, and customers. I would like to get out of Stay at Home

Employees were very nice and friendly and got my lumber loaded quickly! There is no need to go elsewhere when you receive this kind of service! I will be back!