#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(901)725-8302
Tool & Truck Rental(901)725-8308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1627 Poplar Avenue
Memphis, TN 38104
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Customer Store Reviews

  • 4.2 out of 422 reviews
83%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
This location is easily accessible. I have always been able to find what I want when I shop this...
This location is easily accessible. I have always been able to find what I want when I shop this location and the staff / sales personnel are very helpful. Please resume the project classes.
by
  • Verified Purchase
  • Recommended
The last three visits to this store there has been two lines open and the self checkout lines clo...
The last three visits to this store there has been two lines open and the self checkout lines closed. Each time there were 7-9 people standing in each line waiting to check out. Next time I will spend that ten minutes that I would most probably be spending in line at this store and drive to another establishment. The management at this store should recognize that the customers time is valuable to them and we will take our business elsewhere to an establishment that values their customers.
by
    Good customer service
    Good customer service
    by
    • Verified Purchase
    • Recommended
    store lacks employees educated on whether they carry the product you are looking for and that's i...
    store lacks employees educated on whether they carry the product you are looking for and that's if you can even get help from an employee. Be prepared to wait in a checkout line for several minutes at this store
    by
    • Verified Purchase
    Shantae in pain is the best. She knows her product and is very helpful.
    Shantae in pain is the best. She knows her product and is very helpful.
    by
    • Verified Purchase
    • Recommended
    Lazy Horrible Customer Service Agents (NOT ALL) 1 is too many!!!!!
    Lazy Horrible Customer Service Agents (NOT ALL) 1 is too many!!!!!
    by
    • Verified Purchase
    The employees were very helpful and knowledgeable. Inventory was well kept and neat.
    The employees were very helpful and knowledgeable. Inventory was well kept and neat.
    by
    • Verified Purchase
    • Recommended
    Great location. Lots of deals.
    Great location. Lots of deals.
    by
    • Verified Purchase
    • Recommended
    hire more cashier.
    hire more cashier.
    by
    • Verified Purchase
    I would recommend this store only for it's convenience. If you have questions about products, it'...
    I would recommend this store only for it's convenience. If you have questions about products, it's probably best to do your own research before visiting this location. Sale associates weren't very helpful.
    by
    • Verified Purchase
    • Recommended
    A wonderfully friendly store! Super helpful and they all seemed to enjoy their jobs. They went ab...
    A wonderfully friendly store! Super helpful and they all seemed to enjoy their jobs. They went above and beyond helping me this morning.
    by
    • Verified Purchase
    • Recommended
    I shop here a lot and the staff is always friendly and helpful.
    I shop here a lot and the staff is always friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    This home depot always have large stock of the product I like to buy. I went to another Home Depo...
    This home depot always have large stock of the product I like to buy. I went to another Home Depot out east and they didn't have what I like to buy. It didn't appear like they carried it. So I'm sticking to the Midtown Home Depot.
    by
    • Verified Purchase
    • Recommended
    This store is friendly and very helpful always
    This store is friendly and very helpful always
    by
    • Verified Purchase
    • Recommended
    Very good Store with many helpful employees
    Very good Store with many helpful employees
    by
    • Verified Purchase
    • Recommended
    Upon walking in no one wanted to help me locate products. I was pushed from employee to employee....
    Upon walking in no one wanted to help me locate products. I was pushed from employee to employee. Finally they directed me to an employee. He took care of me, he was very helpful and kind. The store didn’t have many options when it came down to it. I was buying lumber and the stock was low and low quality. (The employee helped pick out the best ones.) After I bought lumber and left it on lay away for my contractor to pick it up the next day. He came in and had to wait a WHOLE HOUR to be told that all the products that I BOUGHT were put back on their shelves. What’s the point of putting it on lay away if the employees are just going to put it back and have to repack it out the next day when we come to pick it out. Waste of time and horrible service. The fact that he had to wait for an HOUR for the employees to find my order. Then they don’t even have it anymore. Unacceptable.
    by
    • Verified Purchase
    Every person I come into contact with,are very polite. But asking for a homedepot credit every ti...
    Every person I come into contact with,are very polite. But asking for a homedepot credit every time you check out is irritating!
    by
    • Verified Purchase
    • Recommended
    A "1" Stop Shop, and my wife and I appreciate the products you carry and the outstanding services...
    A "1" Stop Shop, and my wife and I appreciate the products you carry and the outstanding services you provide to your customers.
    by
    • Verified Purchase
    • Recommended
    Over all fast experiece, nice cashier
    Over all fast experiece, nice cashier
    by
    • Verified Purchase
    Keep up the good work and keep that vibe like all your customers are equal. Love shopping there ...
    Keep up the good work and keep that vibe like all your customers are equal. Love shopping there each and every time
    by
    • Verified Purchase
    • Recommended
    5 stars
    5 stars
    by
    • Verified Purchase
    • Recommended
    Asia was so nice to me (cashier).
    Asia was so nice to me (cashier).
    by
    • Verified Purchase
    This store is the best, well organize and have a lot of stock so you'll find what you need.
    This store is the best, well organize and have a lot of stock so you'll find what you need.
    by
    • Verified Purchase
    • Recommended
    The front counterworkers need to smile and act like they are satisfied with working and stop argu...
    The front counterworkers need to smile and act like they are satisfied with working and stop arguing with customers .
    by
    • Verified Purchase
    • Recommended
    This store is always clean and stocked, and employees are friendly and appreciative.
    This store is always clean and stocked, and employees are friendly and appreciative.
    by
    • Verified Purchase
    • Recommended
    Perfect
    Perfect
    by
    • Verified Purchase
    • Recommended
    I enjoyed shopping at this Home Depot .I found exactly what I was looking for,I asked for assista...
    I enjoyed shopping at this Home Depot .I found exactly what I was looking for,I asked for assistance and they took me to what I was looking for.The store was clean and everyone was friendly and polite,and very helpful.
    by
    • Verified Purchase
    • Recommended
    Fire the ghetto women at customer service! Terrible service several times I've gone in there. Poo...
    Fire the ghetto women at customer service! Terrible service several times I've gone in there. Poor management. Starts at the top.
    by
    • Verified Purchase
    NOT ENOUGH HELP AT YOUR CONTRACTOR DESK!MIDTOWN STORE. BAD FOR BUSINESS WHEN YOU DON'T HAVE ALL D...
    NOT ENOUGH HELP AT YOUR CONTRACTOR DESK!MIDTOWN STORE. BAD FOR BUSINESS WHEN YOU DON'T HAVE ALL DAY. I CAN SPEND MY MONEY ELSEWHERE.
    by
    • Verified Purchase
    This store has all your home improvement needs.
    This store has all your home improvement needs.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 422 reviews

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