Filter Reviews By:Rating, Profile, Gender, Age (379)
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Showing 1-30 of 379 reviews
Oct 23, 2022
Roofing repairs
I needed a little more help with the supplies for a roof job found it a bit difficult to find what I needed given the short in supplies maybe when shipments get better.
by
May 18, 2024
love homedepot for my plants# happy garden
great selection for plants clean and organized
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Recommended
Apr 20, 2024
Great customer service.
Murray lawnmower on clearance in store. Significantly less expensive.
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Recommended
Mar 25, 2024
LARGE PARKING LOT - HELPFUL EMPLOYEES SERVING HANDICAPPED CUSTOMERS
BOUGHT TODAY BECAUSE EMPLOYEE GOT MY INQUIRY LETTER IN WHICH I ADVISED ITEM I WANTED AND IF STILL AVAILABLE..REPRESENTATIVE CONFIRMED AVAILABILITY & I HAD ITEM IN MY POSESSION BY NOONTIME. OF SAME DAY!
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Recommended
Feb 7, 2024
Home depot
Got what I want and was in and out fast
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Recommended
Jan 8, 2024
I was impressed with home depot over all knowledge of the store and it's supplies.
Everything I sought to do and uptained was resolved in a good time. I was impressed with the overall knowledge and experience of your employees.
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Recommended
Nov 26, 2023
Amazing Customer Service!
I HIGHLY recommend this particular Home Depot. There is an employee there named Tom who will give you the best customer service you have ever received. I am working on a project and was able to get all of the tools that I needed while also getting educated on the tools. What a great experience!
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Recommended
Oct 24, 2023
Great customer service
Mayra in paint went above & beyond to help me gather al lmy supplies for my project. I was in and out in less than 15 mins
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Oct 3, 2023
terrific employees
I am excited to refresh my living room
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Recommended
Aug 29, 2023
This is ,by far , the best home improvement store I have ever shopped at. For real!!
This store should get a reward. Everything was done properly. From to the way the shelves were completely stocked, to the cleanliness, to the terrific hospitality!! A++++++++++++++....
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Recommended
Aug 16, 2023
Customer service great experience
Very friendly.grat customer service
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Recommended
Jun 9, 2023
Great experience in Appliance Dept.
Brain (Appliances) and Maria are AMAZING! Great customer services. Appreciate their knowledge and support during my visit.
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Recommended
May 21, 2023
Online customer service rep.
Her name is Christine or Chrystal. Very helpful and eased my mind. Was very patient 5-17-23 late afternoon or early evening. Very reassuring and pleasant walked through the process. Never purchased a large item on line.
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Recommended
Mar 29, 2023
Outstanding employees
I was fortunate to be assisted by 3 outstanding employees at this location Janet, Amber, and Kathy were so helpful to a guy who is just visiting the area I truly appreciate them and Home Depot for being their employer.
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Recommended
Mar 25, 2023
Online order not ready at promised time.
On March 23rd 2023 I Placed an order for approximately $900 for pick up from the port Richmond store in Philadelphia. 2 days later on Saturday March 25th I arrived at the store to pick up the order. The order was not Complete it, I had to watch 2 employees start to fill my order. I did speak with a manager who immediately helped place my items on my cart. 28 minutes later my order was ready minus 1 item that was now out of stock. I ordered 39 8ft x 2ft metal roofing panlels these are bulky and heavy. When I got to my location I was 1 panel shy of 39. That was fault because of my frustration I miscounted. Not once did any employee apologize for the order not being ready and at least the manager could have offered a 20% discount off of my $900 order. After this experience, I am questioning whether I should by from a competitor.
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Jan 2, 2023
Terrible
Linda in hardware lazy. Store associates terrible and not willing to help
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Oct 21, 2022
Great Employees
Pleasant helpful people
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Recommended
Oct 10, 2022
Great service
Great service we were helped by Christian Rodriguez..amazing employee and person
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Recommended
Sep 18, 2022
Neat and clean
This Home Depot was so neat and clean it was a pleasure to shop here and the shelves were fully stocked!!!
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Recommended
Aug 5, 2022
IMPROVEMENT NEEDED
Before I say how incredibly horrible this HD is I just want to say there are a few excellent employees sprinkled inside this HorrorDepot. Customer Service is a foreign term to employees here! Sorry people you are getting paid to represent a business, I’m a customer to that business. Without customers there are no businesses, without businesses there are no jobs, like yours! That aside, don’t you appreciate good service yourselves? How hard is it to treat us customers as you would like to be treated yourself.
Head cashier is rude, aggressive, even confrontational. Just trying to pick up a paint brush lady….can you just help me with a speedy checkout and spare me the bs attitude.
Staff are few and far between. The good ones are on the floor getting bumbarded simultaneously with work AND constant customer inquiries. Garden center is grossly neglected.I did get some great deals on dead plants.
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Mar 12, 2022
GREAT CUSTOMER SERVICE
Its definitely the staff who made my experience so much better I wanna thank Yazmin for being very helpful and answered all my question she definitely deserve a raise for the great energy and positive attitude she brings to work.
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Recommended
Jan 21, 2022
Satisfied
Was satisfied with the item that I purchased
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Recommended
Dec 17, 2021
Terrible store
They treat everyone with dark skin as a thieve
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Dec 3, 2021
bad customer service
When i went to the cashier to check out she she did not greet me at all. I spoke to her multiple times and not once did she speak back. The only thing she said to me was how much my item was and that was all. i asked her if she could call her manger and she never did. when i seen a manger approach the register next to her she turned around and said out loud some lady whats the manager for whatever reason. Her name was lynette at the castor ave home depot. She is very rude and unwelcoming.
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Nov 30, 2021
The employees in the customer service dept. are in need of additional training in working w/ the public !
There was an young Latina woman who was working in the customer service department on the evening of 11/29/21. She had a very snappy attitude when I asked her for something as simple as a shopping cart.
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Recommended
Oct 16, 2021
Remarkably Inventory!
Every thing I’ve purchased is of excellent quality!
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Recommended
Jul 11, 2021
Felix providing me a beautiful and wonderful customer service explain in detail what I was lookin...
Felix providing me a beautiful and wonderful customer service explain in detail what I was looking for and help me tremendously I will most definitely continue shopping at the store
by
Verified Purchase
Recommended
Jul 10, 2021
Employees are knowledgeable and very helpful. Especially Tashawna in the garden center!!
Employees are knowledgeable and very helpful. Especially Tashawna in the garden center!!
by
Verified Purchase
Recommended
Jul 10, 2021
Associate Felix was professional super courtesy and providing me with excellent customer service ...
Associate Felix was professional super courtesy and providing me with excellent customer service went above and beyond to show interest in my shopping experience.