#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)831-6134
Tool & Truck Rental(215)831-6140
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
2539 Castor Ave
Philadelphia, PA 19134
map pin
map preview

Upcoming Workshops

Customer Store Reviews

  • 4.6 out of 379 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (379)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 379 reviews
It's all sexy hood rat managers and cashier's. Love it Smoking Hott Experienced and from the hood
It's all sexy hood rat managers and cashier's. Love it Smoking Hott Experienced and from the hood
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Never had any problems with employees assisting me. Rarely can't find what I need. I usually do...
Never had any problems with employees assisting me. Rarely can't find what I need. I usually don't write reviews, especially for giant chain stores. But hey, they are the way of the future, and all of the people working there are just trying to feed off the beast, so I can't bash that. Been to this location 100 times and had only "got what I need" experiences.
by
  • Verified Purchase
  • Recommended
New kid in lumber named "Aron" is a good guy. Took initiative to help me find material and then h...
New kid in lumber named "Aron" is a good guy. Took initiative to help me find material and then had a good eye helping me pick undamaged pieces and load them. Thanks buddy!
by
  • Verified Purchase
  • Recommended
No sense of urgency or attentiveness. I Waited 5 minutes while the associate was talking to anoth...
No sense of urgency or attentiveness. I Waited 5 minutes while the associate was talking to another customer. Which is fine.. but multi-task is key. &if you can't multi task.Make the key and while the key is making u can conversate with the customer. The associate started to walk away. I said excuse me sir ! Good morning. How are you? There was no sense of acknowledgement. Looked at me as if I was a wall. Without making eye contact. I found that disrespectful. No options of key given. Went back and Tekilla was very helpful and attentive and gave me options to choose.
by
  • Verified Purchase
1 found this review helpful
the people in the store were very helpful and courteous. everyone was willing to help out.
the people in the store were very helpful and courteous. everyone was willing to help out.
by
  • Verified Purchase
  • Recommended
The Associates at the Port Richmond Store are very helpful and courteous. I’ve always had a good ...
The Associates at the Port Richmond Store are very helpful and courteous. I’ve always had a good shopping experience here.
by
  • Verified Purchase
  • Recommended
The store is always stocked and the employees are always friendly and helpful.
The store is always stocked and the employees are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
employee never know where anything is and act like you're bothering them when asking for help. In...
employee never know where anything is and act like you're bothering them when asking for help. In addition this store is poorly stocked. Almost every time I order online I not only pay more then if I would of went in store to buy it but the ordered is canceled because it is not in stock which means that inventory is not being done correctly. I would recommend anywhere else if you need to buy something and don't want any inconvenience.
by
  • Verified Purchase
Was shopping for mulch. My husband and I were loading a cart. Noah, one of the workers came over ...
Was shopping for mulch. My husband and I were loading a cart. Noah, one of the workers came over asked if we needed help loading our cart. He said he would finished loading it for us. And then offer to load it in our car. Great customer service. He made me feel like a valued customer He was very helpful and kind.
by
  • Verified Purchase
  • Recommended
My shopping experience was excellent name a day and shopping experience much easier and was helpe...
My shopping experience was excellent name a day and shopping experience much easier and was helped and the associate was very pleasant
by
  • Verified Purchase
  • Recommended
While the internet showed no stock for the moulding I was looking for I found there was plenty in...
While the internet showed no stock for the moulding I was looking for I found there was plenty in stock at the store. Got what I needed, and checked out quickly.
by
  • Verified Purchase
  • Recommended
Clean store, polite employees, lots of item choices!
Clean store, polite employees, lots of item choices!
by
  • Verified Purchase
  • Recommended
Felix has provided a great experience and service. I will most definitely continue shopping at st...
Felix has provided a great experience and service. I will most definitely continue shopping at store 4150 Home Depot. The flooring department was clean and all my items was easy to locate.
by
  • Verified Purchase
  • Recommended
Right now the store is confusing because they just moved EVERYTHING - so that is super frustratin...
Right now the store is confusing because they just moved EVERYTHING - so that is super frustrating. ... BUT Cicely in the self check out area made the whole trip better. She was so darn nice and patient. I'm grateful for people like her.
by
  • Verified Purchase
  • Recommended
Good store I would shop there in near future.
Good store I would shop there in near future.
by
  • Verified Purchase
  • Recommended
Thank you to Nancy in Customer Service who helped save the storm door installation with her help ...
Thank you to Nancy in Customer Service who helped save the storm door installation with her help obtaining a handle set that was quite elusive. Wouldn't have this installed right now without Nancy helping me - thank you Nancy!
by
  • Verified Purchase
  • Recommended
I have been in this Home Depot many times. I usually ask an employee to help me. I do not like wa...
I have been in this Home Depot many times. I usually ask an employee to help me. I do not like walking around a big store like this with out any help. Every time I have asked for help I have gotten very knowledgable and patient employees. I also like the choice of selections of many items in the store.
by
  • Verified Purchase
  • Recommended
Love this store and the workers are great
Love this store and the workers are great
by
  • Verified Purchase
  • Recommended
This store is always stocked well and the staff is very helpful, I love Home Depot.
This store is always stocked well and the staff is very helpful, I love Home Depot.
by
  • Verified Purchase
  • Recommended
Prices and friendly helpful staff but really messy
Prices and friendly helpful staff but really messy
by
  • Verified Purchase
  • Recommended
Sale Cashier Kierstin Was Very Nice, And Professional. Gave Me A lot Of Advice On A lot Of Tools ...
Sale Cashier Kierstin Was Very Nice, And Professional. Gave Me A lot Of Advice On A lot Of Tools And Things In The Store! Would Definitely Be Coming Back!
by
  • Verified Purchase
  • Recommended
Best prices but store is just so messy got to get it cleaned up it’s too many hazards in every lane
Best prices but store is just so messy got to get it cleaned up it’s too many hazards in every lane
by
  • Verified Purchase
  • Recommended
I would go here first usually has an abundant variety.
I would go here first usually has an abundant variety.
by
  • Verified Purchase
  • Recommended
Much better than the one in Roosevelt Boulevard
Much better than the one in Roosevelt Boulevard
by
  • Verified Purchase
  • Recommended
Friendly safe and good prices
Friendly safe and good prices
by
  • Verified Purchase
  • Recommended
I believe that Home depot has great products & can help make some life saving decisions.
I believe that Home depot has great products & can help make some life saving decisions.
by
  • Verified Purchase
  • Recommended
Inventory is not organized. I go here once a week and dig through inventory. We should not be tou...
Inventory is not organized. I go here once a week and dig through inventory. We should not be touching everything in the store during these times but I have no other option. Home Depot needs a better method of displaying what is available instead of placing out boxes. Lines are long , double the time it takes at other Depots. This store has a large demographic of contractors and day laborers. This store should have increased inventory and additional staff. Staff that is there is friendly but overwhelmed.
by
  • Verified Purchase
1 found this review helpful
Absolutely will not be coming back to this store location ever again. After the store employee at...
Absolutely will not be coming back to this store location ever again. After the store employee at the pro section measured the finished wood I was purchasing. She slammed the wood on the floor (did not bother returning it to my cart). I was shocked and appalled that an employee would do such a thing. I went to pick it up so that nobody would get injured since she slammed it down right in front of the walkway. Would NEVER expect for an employee to do such an act. I spoke to the supervisors and manager at the store. I can attest that they were nice and concerned about the incident. But that still doesn’t justify the employees actions.
by
  • Verified Purchase
1 found this review helpful
Staff should be easy to find, instead of walking around trying to find someone to help. Big waste...
Staff should be easy to find, instead of walking around trying to find someone to help. Big waste of time.
by
  • Verified Purchase
  • Recommended
My visit to this store was a quick & easy trip!! It couldn't have gone any better!!
My visit to this store was a quick & easy trip!! It couldn't have gone any better!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 379 reviews

Nearby Stores

Find Another Store

4640 Roosevelt Blvd

Philadelphia, PA 19124

2.65 mi

Tool & Truck Rental

(215)537-3830

Pro Service Desk

(215)537-3800

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

1651 S Columbus Blvd

Philadelphia, PA 19148

5.34 mi

Tool & Truck Rental

(215)218-3600

Pro Service Desk

(215)218-3631

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

2160 Route 70 West

Cherry Hill, NJ 08002

5.41 mi

Tool & Truck Rental

(856)661-5408

Pro Service Desk

(856)661-5402

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm