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Filter Reviews By:Rating, Profile, Gender, Age (631)
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Showing 1-30 of 631 reviews
Dec 14, 2023
Disappointed with special order appliance
I special ordered this Summit 24" gas range 2 months ago, it took several weeks to finally arrive, and when it did it was damaged. The shipping company was Estes. I asked Home Depot if they would at least discount the appliance, but said that due to the maker of the range they could not. It has since been installed and works fine. I was just disappointed with the entire process.
by
Dec 1, 2023
Great Store
I have never been in a Home Depot that the people were so helpful & nice.
The 2 pictures below are what my Kitchen looked like when I bought my Mobile Home and I will Post pictures after I finish my new Kitchen.
I will be spending a lot of time at home Depot with this house, there is a lot more to do!
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Recommended
May 17, 2024
Tool Rental
Ron in tool rental was very helpful in setting me up with what I needed to do my project.
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Recommended
May 17, 2024
My flowers died before I was able to plant them. I bought 8 of them and they were $7 each
I bought the flowers before mothers day and could not plant them until after mother's day because of weather and they died
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May 15, 2024
Short soil
I would like to thank Crissy and Stef for resolving my issue over the phone instead.
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Recommended
May 15, 2024
No one to help
I cashier type person to run the self checkout. But 4-5 employees hanging around the Pro checkout. No one available to answer questions about lumber.
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May 6, 2024
Great Appliance Center!
the Appliance center staff was amazing! He took the time to make sure I found all the appliances that best suited my family's needs! Excited to see my new kitchen!
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Recommended
Apr 27, 2024
Great service
I'm very satisfy with all the product I shop from Home Depot they have good quality products and more reasonable prices that anyone can use for any project.
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Recommended
Apr 24, 2024
Amazing!
I don’t expect to get a whole lot of customer service when shopping at Home Depot. So I was extremely surprised with the INCREDIBLE service I received recently at the Prescott Valley, AZ store recently. They bent over backwards to help me. (Thank you, Becky and Mark!) I just wish I lived closer to this store so I could shop there more often.
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Recommended
Apr 20, 2024
Generally this location has what I need in stock and the employees are helpful
The employees are always helpful, particularly today and the store was very busy
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Recommended
Mar 19, 2024
Window awnining
Need something to protect windows from heavy rain and winds. Rainwater tends to run down and gather on the windows, We live in a older mobile home.
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Recommended
Mar 4, 2024
Great service!
Rebecca, Karen and the rest of the Pro Desk staff go out of their way to make sure we get what we need in a timely manner.
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Recommended
Feb 23, 2024
Waited 45 minutes to get a pallet of concrete loaded late afternoon
I waited 45 minutes to get load for a pallet of concrete when the store wasn't that busy and there were 2 forklift operators available. I had to go gunt them down. I will be going to the competition!!!
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Jan 31, 2024
This store rocks
I'm new in town and doing some work on the new house I just purchased. Every time I've been in this store I found help from one of the people in each of the departments. They go above and beyond to help. Big props to All of you home Depot folks
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Jan 23, 2024
Love this place
All employees are so helpful. Thanks guys ;)
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Recommended
Jan 15, 2024
Great service
Rachel in doors and windows provided great customer service.
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Recommended
Jan 6, 2024
Need more staff.
There needs to be additional staff to assist customers in location of needed products and services.
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Recommended
Jan 6, 2024
Great customer service
We had to make a return and exchange and had the best customer service experience I have had at this location in a long time. Jonathan and the mgr Aaron were super helpful and friendly
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Recommended
Jan 3, 2024
Fantastic Customer service
I shopped this store and received the greatest service of anywhere that I have shopped. Britt and Teresa W. , provided excellent customer service and I thank everyone that works at this store for being so helpful and customer oriented!!!
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Recommended
Dec 28, 2023
Great customer service
I was very impressed with the way I was treated and my problem was solved by three exceptional employees. Kudos to Prescott Valley.
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Recommended
Dec 27, 2023
Donna
Donna is super awesome
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Recommended
Dec 20, 2023
Our "GO-To" everyday to keep our business running smoothly!
Great customer service and they go out of their way to make sure we have what we need!
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Recommended
Dec 17, 2023
HAPPY HAPPY HAPPY
MORE THAN HAPPY WITH 99% OF THE STAFF
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Recommended
Dec 3, 2023
Great Customer Service
Jonathan at the customer service desk is an absolute legend! Always super helpful and charismatic and a pleasure to work with!
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Nov 29, 2023
Seem to always have what I need if not they order it.
Seem to always have what I need if not they order it. The pro desk is always a pleasure to deal with.
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Recommended
Nov 27, 2023
Good Shopping Experience
Clean, well organized store with friendly helpful employees!
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Recommended
Oct 27, 2023
Great Customer Service
I made a return and made a new purchase which was seamless.
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Recommended
Oct 9, 2023
Great return experience!
We were really happy to be able to return some items that we didn't have a receipt for. The cashier, Tori, took her time and deciphered the problem which is that we had used two different credit cards. It's amazing how they can just look up the receipts by using your credit card. Thank you!
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Recommended
Sep 27, 2023
Excellent customer service!
Employees were helpful, knowledgeable and patient. Very willing to assist!
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Recommended
Sep 21, 2023
Needing much help!
I needed to purchase many items for flipping a rental. I was helped and explained to about many items from employees in each department.