#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(781)942-8602
Tool & Truck Rental(781)942-8608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
60 Walkers Brook Dr
Reading, MA 01867
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Customer Store Reviews

  • 4.6 out of 458 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
Paint
I purchased paint for my bedroom walls and the service was excellent
by
    • Recommended
    Not the usual Home Depot
    This store is consistently better than other HD's in the area. Always well stocked, always neat and clean--and the employees are friendly, polite, helpful and knowledgeable. Not the closest to our home--but worth the time.
    by
      • Recommended
      Lots of very helpful, curteous sales people.
      I asked about a product and the salesman, Dave, took the time to explain everything about the item, answered my questions, and I did purchase it. He also said if I had any questions, to call him at the store. The checkout person, Mamta, was so pleasant and offered me the discount to open an HD credit card, which I did!
      by
        • Recommended
        Excellent Customer Service!
        I went into the store to buy a holiday yard decoration. The item I wanted was out of stock except for the display. Bradley, a store associate, offered to take down the display if I wanted to buy it. It turned out to be no small endeavor. It required lift equipment, he had to disassemble other displays (all of which needed to be reassembled after I left the store, I'm sure), not to mention a ton of patience. Yet, he didn't show an ounce of frustration with me or the process. He could have easily told me it couldn't be done and I would have been none the wiser. Thank you!
        by
          • Recommended
          EWMPLOYEWEW SATISFAXCTION
          Aidan as well as everybody I WAS INB
          by
            • Recommended
            Great customer service
            Antonella at 60 Walkers brook Drive was so helpful!
            by
              • Recommended
              Great customer service
              Shopping with 2 small children can be a nightmare. I ended up getting directed to Dave for assistance and he not only answered my question but went above and beyond - helping me find all the items I needed and ensuring that my experience was efficient and pleasant- thank you
              by
                • Recommended
                Exceptional Help
                Dave Bunker is the person to see when you're shopping at this location. He knows his stuff and is always very patient and professional. He makes great suggestions and offers ideas that actually work when you're unclear on the "how to do's". It's hard to find good help but since I've been frequently going to this location and asking for Dave, I've been very pleased with the service. He makes big repairs a lot less stressful. Prior to finding Dave's help, I always felt like some associates really didn't understand what I wanted to accomplish nor had the expertise to help. Dave is certainly an asset to this store!
                by
                  Windows and doors!
                  Anderson 400 Windows are well made and easy to install. Pete is a very knowledgeable sales representative!
                  by
                    • Recommended
                    great store
                    The cashier at the return desk was very friendly, she was quick and efficient
                    by
                      • Recommended
                      employees
                      all the employees i encountered were very helpful, the cashier Mamia was also very helpful and polite
                      by
                        • Recommended
                        Ray was AMAZING!!!!
                        Need plumbing help! Go see Ray in Plumbing! I needed an out of the box solution for a plumbing issue with my new pool pump! He was patient and knowledgable! He helped me figure out a solution that I can easily do on my own! Saved me the expense of needing to hire a plumber! His instructions were super detailed and easy to follow
                        by
                          • Recommended
                          Awesome buying experience!
                          Very happy with my shopping experience at the Reading MA store. Dave was so very helpful with my purchase of an a/c unit. Knowledgeable, friendly and I left with exactly what I needed!
                          by
                            • Recommended
                            CUTOMER SERVICE
                            GREAT PLACE TO SHOP AND AWSOME CUSTOMER SERVICE
                            by
                              • Recommended
                              Very Helpful and quick checkout
                              by
                                • Recommended
                                Clean, well stocked and helpful
                                Nice to not have to search for someone to ask and to have the product I am looking for at a good price
                                by
                                  • Recommended
                                  Exceptional Service
                                  Home Depot Reading staff are incredible! They go above and beyond, Dave Bunker and Priscilla are amazing...
                                  by
                                    • Recommended
                                    Very helpful staff
                                    Staff went above and beyond their normal duties to overcome difficulties with store computer system and made sure I got a discount on a major purchase. Very friendly with a desire to do a good job.
                                    by
                                      • Recommended
                                      Great Assistance
                                      I was not entirely sure what items to purchase for the project I was working on. Dave B. in electrical department helped me figure it out.
                                      by
                                        • Recommended
                                        Excellent service
                                        Very very very nice associates
                                        by
                                          • Recommended
                                          Great customer service
                                          Eric, a cashier at the store, A young man with exemplary customer service.
                                          by
                                            • Recommended
                                            Great Services!
                                            Dave B and Debbie were super friendly and helped me find the product, did the price match and even showed me how to get MassSave Rebate. It was a wonderful experience. I definitely will go back and get more help from them!
                                            by
                                              Dave B.
                                              Dave B. is a retired electrician that works at Reading Home Depot and is incredibly helpful everytime I go in!
                                              by
                                                Great customer service.
                                                Absolutely amazing staff.
                                                by
                                                  • Recommended
                                                  Great service if you get the right associate
                                                  I needed some product brought down for the upper shelves. One employee, Victor eagerly assisted getting the appropriate equipment to do it. But he needed help from another employee, after searching around for another associate to assist, including a manager, he and I had to do it because no one else would. A big two thumbs up to Victor in Plumbing. All the others need customer service training,
                                                  by
                                                    • Recommended
                                                    Great features
                                                    Dave Bunker save my day help me shopping
                                                    by
                                                      • Recommended
                                                      Worst store in Massachusetts.
                                                      Managers have wrong attitude. Customers not getting proper help when they call to the store and later when they are in the store.
                                                      by
                                                        Honda Lawnmower repair parts in stock
                                                        Was very happy to find the rear wheels and air filter for my Honda lawnmower in stock. Had a very hard time looking online at different web sites for the parts because my exact model number kept coming up showing no results found. I was very happy to pay the price for the wheels just for the piece of mind of finding them somewhere.
                                                        by
                                                          • Recommended
                                                          Deb G is great.
                                                          I had a rather large purchase and Deb G took the time to sign me up for a credit card and save me some $. Very helpfull.
                                                          by
                                                            • Recommended
                                                            A Very Helpful Store!
                                                            Always a great store to shop in!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 458 reviews

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