#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(973)831-3164
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
106 Route 23
Riverdale, NJ 07457
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Customer Store Reviews

  • 4.7 out of 909 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (909)
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Showing 1-30 of 909 reviews
Stay away
The cashiers and assistant managers have no problem screaming and yelling at you.
by
    Plant shopping
    Christopher was FANTASTIC !!! so helpful and nice
    by
      • Recommended
      Exceptional employee in the string trimmer dept.
      I went looking for a part for my briggs and Stratton lawn mower. The nice gentleman from the string trimmer section went out of his way to help me
      by
        • Recommended
        1 found this review helpful
        Horrible Customer Service
        I just waited 10 minutes in a long line in the garden department with $225 of merchandise, only when I get my turn at the self checkout, the clerk runs over to rudely state she was going to close this register. Based off the line I patiently waited in, I suggested the register stay open since other customers were audibly complaining. This employee proceeded to accuse me of cutting the entire line I just waited though. I’m ready to return my merchandise and never shop here again after dealing with this nasty hag of a store clerk.
        by
          1 found this review helpful
          This Home Depot is a step above other Hone Depots i have shopped at. Friendlier service neater store.
          by
            • Recommended
            helpful
            Store was friendly and was informative
            by
              • Recommended
              Graet Employees
              I drive past Clifton Home Depot /Allwood location just to shop here because of the cleanliness of the store and its helpful employee's.
              by
                • Recommended
                GREAT customer service in this store!
                Ravi the Dept Mgr in Appliances is the best mgr I have ever dealt with
                by
                  • Recommended
                  Great customer service, even from the vendors!
                  I was unsure about which lawn fertilizer to purchase. The vendor compared my two choices and explained why one was better than the other.
                  by
                    • Recommended
                    Horrible customer service
                    Every time I shop here I either feel like I’m annoying or interrupting the employees too busy talking with one another. Decided ordering things online to pick up that was also horrible employee tried to give me tool with a completely crushed box didn’t want to give me another one cause he would have to get a ladder 2 stars is is being kind
                    by
                      They have just about everything
                      The store is fairly well stocked and they have just about everything I ever need. Small things are sometimes hard to find but they usually have it somewhere
                      by
                        • Recommended
                        Great experience
                        Great experience I will continue to shop at that Home Depot because of the professional employees and the courtesy they give especially to elderly people
                        by
                          Friendly and helpful !
                          Lorraine was extremely helpful and very friendly. She even offered to open up a charge card for me. With an additional discount and a free Snow Shovel. You need more People like her !!!
                          by
                            • Recommended
                            Anthony and Heidi
                            Anthony and Heidi are awesome! Theres no skipping a beat with those 2. Very professional and down to earth. I'll come back just for them. Not only that but Heidi remembered me as well that goes a long way with customers!
                            by
                              • Recommended
                              Christmas Tree dead already
                              We bought a Christmas Tree (as we do every year at Home Depot) this past Sunday and in only four days, it is dry, crunchy, dying. I cannot believe it could not last at least two weeks. I also can't beleive I have to return it and start all over again. Very disappointing.
                              by
                                GREAT PLACE TO SHOP!!!
                                Had everything we were looking for!
                                by
                                  • Recommended
                                  cashier
                                  Cashier Christopher was extremely friendly and helpful
                                  by
                                    • Recommended
                                    Clean and tidy, bathrooms are spotless
                                    Love all the staff especially the garden center
                                    by
                                      • Recommended
                                      Associate Tony
                                      Tony went above and beyond to help me obtain item I was shopping for and it wasn't even his department
                                      by
                                        • Recommended
                                        Excellent customer service
                                        Help readily available. Store aisles clearly marked.
                                        by
                                          • Recommended
                                          Excellent Store
                                          You can find in this Store everything you need
                                          by
                                            • Recommended
                                            Friendly employees here!
                                            I have been shopping at this Home Depot for several years. I must say 99% of the time very happy. Occasionally a part timer does not know what they’re doing. In general the store is well and run and managed.
                                            by
                                              • Recommended
                                              In all Home Depot stores creation of "Curb Appeal How Doers Get in Done" aisle or section.
                                              Focus on products the buyers can inexpensively purchase for nice Curb Appeal to there Home, Condo, or Townhouse. Many of your customers want to purchase items they can't afford to have their property look like the "Jones".
                                              by
                                                • Recommended
                                                TERRIBLE CUSTOMER SERVICE!!!!!
                                                Went into the Riverdale store for a piece of wood to complete a project with my 4 year old son. He was SO excited to gather our materials for our project. The issue began at check out; the cashier Alexis, was dismissive, rude and downright nasty to myself and my child. She yelled at him, was unhelpful in our checkout process and huffed and puffed the entire time we were endeavoring to check out. I'm sorry we were such a hassle for you, Alexis, perhaps you (or Home Depot!) should recognize customer service is not an industry you should be working in since dealing with customers isn't in your interest! No cashier should ever make a child cry unnecessarily! Do better Home Depot, you have lost us as a customer as a result of this experience!
                                                by
                                                  the buyer for the outside plants does a great job on selection
                                                  the buyer for the outside plants does a great job on selection
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  1 found this review helpful
                                                  Great staff very friendly will definitely shop here again !
                                                  Great staff very friendly will definitely shop here again !
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Employees in this Home Depot are friendly and knowledgeable about where goods are located. Will s...
                                                  Employees in this Home Depot are friendly and knowledgeable about where goods are located. Will shop this store whenever the need arises.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Store staff are friendly and very professionals
                                                  Store staff are friendly and very professionals
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  My experience was great at this Home Depot store in Riverdale. They had exactly what I needed and...
                                                  My experience was great at this Home Depot store in Riverdale. They had exactly what I needed and the cashier I went to only took credit cards but switched me over to the other cashier and he took me right away for cash payment. She was very nice and helpful
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The employees are especially kind to old guys who are broke and having a bad day, y'all are amazi...
                                                  The employees are especially kind to old guys who are broke and having a bad day, y'all are amazing thank you
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 909 reviews

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