#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)895-4404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21669 Center Ridge Rd
Rocky River, OH 44116
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 307 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (307)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 307 reviews
Always someone to help
I needed help with finding the right paint for a small bathroom. Seth knew how to find and mix the color I wanted. He also guided me to the correct type of paint....
by
    • Recommended
    Awesome
    Awesome store and staff Glenn is the best
    by
      • Recommended
      Excellent help cutting lumber
      George exceeded my expectations in cutting a piece of culled lumber paneling to my exact request. He was pleasant to work with and competent. Two other associates I spoke with were helpful and polite.
      by
        • Recommended
        Delightful checkout help
        I was greeted with “I can help you” and when I asked if she could determine which of my Home Depot cards had a credit, she said “I think I can do that” and within a few seconds she had the answer! Delightful lady and excellent service! Thank you!
        by
          • Recommended
          Helpful staff
          George helped me find the ubiquitous item I was looking for.
          by
            • Recommended
            Amazing Employees - Great Service
            I go into the store regularly and the employees, every department, have always been helpful. Whether I've needed to choose a type of paint, how to connect some plumbing fixtures, or just get an idea of a grinder toilet will work for my basement, they are always so helpful and able to give advise. The store is always clean, pleasant and I enjoy going there to shop.
            by
              • Recommended
              Fantastic customer service experience in this store. Great employees
              I found everything I needed and more. Great selection and everyone was in a great mood and very helpful. Thank you!
              by
                • Recommended
                Great Experience
                Had a truly wonderful experience at home depot today. Was sent by my handy man to pick up some items, which I had trouble locating. While I was looking the associate Adam came out to me and ask if I needed help, he proceeded to help get everything on my list. He was so nice and truly willing to help.
                by
                  • Recommended
                  Excellent Service
                  My family and I needed assistance and had questions regarding heaters for the winter. An Associate named George went above and beyond to help us and discuss the different types of heaters. He was very knowledgeable. Additionally, George was professional and friendly. The store was clean and organized. My family and liked the seasonal decorations (Halloween and Christmas). I would highly recommend shopping at The Home Depot.
                  by
                    • Recommended
                    Renee
                    Renee was a great help, and a nice person.
                    by
                      • Recommended
                      Helpful staff
                      Dave and his crew make it easy to show here.
                      by
                        • Recommended
                        Incompetent
                        There’s a little lady with bad tamper and attitude, incompetent but make herself look busy so she doesn’t have to answer or help anyone.
                        by
                          New home owner
                          Associates have been so very friendly and helpful as a new home owner with many needs and questions about necessary tools and advice for me.
                          by
                            • Recommended
                            Excellent Customer Service!
                            The Employees of the Rocky River, OH Home Depot are very friendly and helpful!
                            by
                              • Recommended
                              This Home Depot Sucks
                              Employees don’t bother helping customers at all. The Rocky River Home Depot is worthless.
                              by
                                Always great!
                                Brenda did a fantastic job getting me in and out and hook me up with a Home Depot credit card and saved me even more!
                                by
                                  • Recommended
                                  I had the greatest experience in the paint department at my local store in Rocky River, Ohio. I w...
                                  I had the greatest experience in the paint department at my local store in Rocky River, Ohio. I was lucky to be served by two amazing employees, Mikki and Larenzo. They were knowledgeable about their products, helpful in their assistance, and they were the most engaged happy employees that I’ve had the pleasure of working with an a long time anywhere. Bravo, Home Depot! I will recommend this Home Depot, and more specifically, your paint department, because of the wonderful service I received today. These were the two best employees! I hope you know what a treasure they are.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The place is very cleaned .employees generally are very helpful
                                  The place is very cleaned .employees generally are very helpful
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Great customer service experience.
                                  Great customer service experience.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very Good Store Excellent people.
                                  Very Good Store Excellent people.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Had a wonderful experience at Rocky River store Wednesday. Kevin in the paint department was extr...
                                  Had a wonderful experience at Rocky River store Wednesday. Kevin in the paint department was extremely knowledgeable and very helpful. Mickey also was on hand to share tips and all around just as helpful. Way to go Rocky River Home Depot.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The store was well stocked.The employees were very helpful and friendly. I like it when I can ge...
                                  The store was well stocked.The employees were very helpful and friendly. I like it when I can get everything in one trip!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I used to go to the Home Depot on W 117th St and I-90, but I started going to the Rocky River loc...
                                  I used to go to the Home Depot on W 117th St and I-90, but I started going to the Rocky River location when I moved. A world of difference! Pleasant staff and wide-open aisles without throngs of people.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Cashier ELIZABETH & ADAM we're awesome and friendly as well as understanding and helpful. Good at...
                                  Cashier ELIZABETH & ADAM we're awesome and friendly as well as understanding and helpful. Good attitudes, good people, good business. Shout outs to them ! I told you I would do a survey for you haha! Good location, plus the tall guy with the long curly hair in the paint section helped me save time (time is money) finding the exact perfect type of paint spray I needed for the kitchen I'm doing. Much appreciated guys, keep it up!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Great experience, friendly staff, and always have the products in stock.
                                  Great experience, friendly staff, and always have the products in stock.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Rocky River store was clean and very helpful. Have knowledgeable staff willing to help... great s...
                                  Rocky River store was clean and very helpful. Have knowledgeable staff willing to help... great service
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Angelica and Dan were very helpful and knowledgable.
                                  Angelica and Dan were very helpful and knowledgable.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Exceptional! Each employee as I stated in my review survey exceeded my expectations! They found t...
                                  Exceptional! Each employee as I stated in my review survey exceeded my expectations! They found the item, I was looking for. Great Communication, good people skills, friendly, positive, professional, polite and very eager to help!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very clean and organized. Staff was very helpful and kind.
                                  Very clean and organized. Staff was very helpful and kind.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Cashier Alexia is the greatest. Pro desk is always helpful. Dave, Glen, Scott, Brian, Milo...... ...
                                  Cashier Alexia is the greatest. Pro desk is always helpful. Dave, Glen, Scott, Brian, Milo...... Great staff!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 307 reviews

                                  Nearby Stores

                                  Find Another Store

                                  26241 Brookpark Rd Great Northern Shopping

                                  North Olmsted, OH 44070

                                  3.96 mi

                                  Pro Service Desk

                                  (440)716-4800

                                  Mon-Sat: 6:00am - 10:00pm

                                  Sun: 8:00am - 8:00pm

                                  11901 Berea Rd

                                  Cleveland, OH 44111

                                  4.74 mi

                                  Tool & Truck Rental

                                  (216)688-4000

                                  Pro Service Desk

                                  (216)688-4004

                                  Mon-Sat: 6:00am - 9:00pm

                                  Sun: 8:00am - 8:00pm

                                  10800 Brookpark Rd

                                  Cleveland, OH 44130

                                  5.73 mi

                                  Tool & Truck Rental

                                  (216)898-0412

                                  Pro Service Desk

                                  (216)898-0401

                                  Mon-Sat: 6:00am - 9:00pm

                                  Sun: 8:00am - 8:00pm