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Showing 1-30 of 297 reviews
Jun 23, 2020
Knowledgeable staff and they always have what I need.
Knowledgeable staff and they always have what I need.
by
Verified Purchase
Recommended
Jun 23, 2020
Great store staff are always knowledgeable and polite.
Great store staff are always knowledgeable and polite.
by
Verified Purchase
Recommended
Jun 2, 2020
Victor was very helpful and friendly.
Victor was very helpful and friendly.
by
Verified Purchase
Recommended
Jun 1, 2020
Rohnert Park Home Depot store was clean and tidy, thanks again Cassandra for all your help. See y...
Rohnert Park Home Depot store was clean and tidy, thanks again Cassandra for all your help. See you next time.
by
Verified Purchase
Recommended
May 27, 2020
I was very satisfied with my recent visit to purchase a range. The salesperson was extremely know...
I was very satisfied with my recent visit to purchase a range. The salesperson was extremely knowledgeable and helpful. He went above and beyond in meeting our needs and explaining everything. I will definitely continue to shop the Rohnert Park store for other purchases.
by
Verified Purchase
Recommended
May 13, 2020
Always clean, helpful and have what I am looking for
Always clean, helpful and have what I am looking for
by
Verified Purchase
Recommended
Apr 28, 2020
Curbside on line pick up was awesome and easy experience for the Rohnert park location.
Curbside on line pick up was awesome and easy experience for the Rohnert park location.
by
Verified Purchase
Recommended
Apr 17, 2020
The store is clean and the associates are friendly and helpful.
The store is clean and the associates are friendly and helpful.
by
Verified Purchase
Recommended
Mar 16, 2020
During the day times Rohnert Park Hime Depot has very knowledgeable customer service people ... I...
During the day times Rohnert Park Hime Depot has very knowledgeable customer service people ... I love having general questions answered with the knowledge, efficiency, and know-how that I receive ... The store is my home store and the employees are very friendly and welcoming
by
Verified Purchase
Recommended
Jan 16, 2020
Victor in hardware was great! He helped me find a specific tool that I needed and I was in and ou...
Victor in hardware was great! He helped me find a specific tool that I needed and I was in and out in less than 20 minutes.
by
Verified Purchase
Recommended
Jan 13, 2020
The Rohnert Park Home Depot is a great place to shop.
The Rohnert Park Home Depot is a great place to shop.
by
Verified Purchase
Recommended
Dec 29, 2019
This Rohnert Park Store is one of my favorites.. Its always clean and the employees are very know...
This Rohnert Park Store is one of my favorites.. Its always clean and the employees are very knowledgeable and helpful....
by
Verified Purchase
Recommended
Nov 20, 2019
Allison represents the pinnacle of customer service! My generator ordered online & documenente...
Allison represents the pinnacle of customer service! My generator ordered online & documenented as delivered could not be located in the store. She went above & beyond in trying to locate it & find out where it went & apologizing on behalf of THD. I told her i had just paid off my HD card &now i was thinking of leaving HD. As i was leaving i thanked her for her
kindness & customer service. Allison Is The Reason I Returned to buy my lumber! The R.P. HD has a keeper !
Much gratitude & renewed dedicated customer!
Diane W
by
Verified Purchase
Recommended
Nov 8, 2019
very poor customer assistance that used to be much better. I received no help loading 40-lb. bag...
very poor customer assistance that used to be much better. I received no help loading 40-lb. bags of fuel pellets onto a large flat cart even after multiple requests to two different employees.
by
Verified Purchase
Sep 27, 2019
Departments are clearly labeled. Easy to find what you’re shopping for. Employees are both helpfu...
Departments are clearly labeled. Easy to find what you’re shopping for. Employees are both helpful and friendly.
by
Verified Purchase
Recommended
Sep 12, 2019
Victor in hardware is awesome!!!
Victor in hardware is awesome!!!
by
Verified Purchase
Recommended
Sep 9, 2019
Everyone is always helpful from the lady in tool rentals to Fred in the paint department. I alway...
Everyone is always helpful from the lady in tool rentals to Fred in the paint department. I always can find what I need and if they don’t have they tell me the closest hd to find it at or have it brought over to the store I am at
by
Verified Purchase
Recommended
Sep 5, 2019
Love all the special attention & excellent customer service received @ this store!!!! It’s s winn...
Love all the special attention & excellent customer service received @ this store!!!! It’s s winner!!
by
Verified Purchase
Recommended
Aug 15, 2019
I walked into the store frustrated and walked out a happy customer! Thanks so much to Mike in plu...
I walked into the store frustrated and walked out a happy customer! Thanks so much to Mike in plumbing for educating us and answering my 20 questions, to Jeff in plumbing for gracious customer service, to Linda in Customer Service for her patience and willingness to go above and beyond to make sure we were getting the right products.
by
Verified Purchase
Recommended
Aug 15, 2019
I'm overwhelmed with the level of customer satisfaction that Gary provides at the Rohnert Park Ho...
I'm overwhelmed with the level of customer satisfaction that Gary provides at the Rohnert Park Home Depot. Gary was getting ready to leave the store and greeted me. He asked if I needed assistance. I said, "You're getting off work," he said, "Yes, but is there something I can help with?" I said I'm purchased an item that is $2.00 less on Home Depot on line. Gary went to a register and came back with a bar code scanner, saying, "Yes, it is $2.00 more in the store." I asked, "I could receive the on line price." Gary said certainly and took me to a register and introduced me to Allison explaining the issue and Allison took over, completely understanding the issue.
I was really impressed with the team work displayed between Gary and Allison in assisting me in this matter.
Thank you for having a Home Depot in Rohnert Park, CA
Jim
by
Verified Purchase
Recommended
Jul 31, 2019
We just had the most positive experience in a retail store. Ever. The team at this store, specif...
We just had the most positive experience in a retail store. Ever. The team at this store, specifically at the Customer Service department, is filled with positive energy, humor and is quick to respond to and find a resolution to any questions that arise. They obviously know what they are doing and want to learn on how to improve the flow making them true ambassadors of the Home Depot brand. I know I'll be be coming back here as long as Adrianna, Haley and Coleen are there! You guys rock!
by
Verified Purchase
Recommended
Jul 11, 2019
Having shopped at a Home Depot for years in East Northport, NY and moving here 5years ago, I find...
Having shopped at a Home Depot for years in East Northport, NY and moving here 5years ago, I find this store head and shoulders above the NY store, Congrats!
by
Verified Purchase
Recommended
Jul 5, 2019
The personnel are very helpful and friendly, all sections are well signed and the store is clean....
The personnel are very helpful and friendly, all sections are well signed and the store is clean. Jordan in the lumber section was super helpful and innovative.
by
Verified Purchase
Recommended
Jun 25, 2019
Best HomeDepot store in Marin and Sonoma Counties in which to shop.
Best HomeDepot store in Marin and Sonoma Counties in which to shop.
by
Verified Purchase
Recommended
Jun 22, 2019
it was good
it was good
by
Verified Purchase
Recommended
Jun 13, 2019
Just ran through the garden center for bricks and stuff for our vegetable garden. Everything is a...
Just ran through the garden center for bricks and stuff for our vegetable garden. Everything is always well stocked and the employees are always cheerful and fun. We never have a problem finding whatever it is we need. Love this store....always my go to store!!!
by
Verified Purchase
Recommended
Jun 13, 2019
This Home Depot is really easy to shop in. The employees are really helpful and kind!
This Home Depot is really easy to shop in. The employees are really helpful and kind!
by
Verified Purchase
Recommended
May 27, 2019
Sue in the Garden Department went above and beyond!
Sue in the Garden Department went above and beyond!
by
Verified Purchase
Recommended
May 23, 2019
Great store, easy returns. Easy to shop and helpful employees.
Great store, easy returns. Easy to shop and helpful employees.
by
Verified Purchase
Recommended
May 19, 2019
The customer service and the store manager they need more training on what is appropriate to say ...
The customer service and the store manager they need more training on what is appropriate to say or not to say to the customers and the the store manager have to stay on the floor not hiding in his/her office all day and refuse to see customers