#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(707)584-3381
Tool & Truck Rental(707)584-3300
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4825 Redwood Dr
Rohnert Park, CA 94928
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 297 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (297)
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Showing 1-30 of 297 reviews
Knowledgeable staff and they always have what I need.
Knowledgeable staff and they always have what I need.
by
  • Verified Purchase
  • Recommended
Great store staff are always knowledgeable and polite.
Great store staff are always knowledgeable and polite.
by
  • Verified Purchase
  • Recommended
Victor was very helpful and friendly.
Victor was very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Rohnert Park Home Depot store was clean and tidy, thanks again Cassandra for all your help. See y...
Rohnert Park Home Depot store was clean and tidy, thanks again Cassandra for all your help. See you next time.
by
  • Verified Purchase
  • Recommended
I was very satisfied with my recent visit to purchase a range. The salesperson was extremely know...
I was very satisfied with my recent visit to purchase a range. The salesperson was extremely knowledgeable and helpful. He went above and beyond in meeting our needs and explaining everything. I will definitely continue to shop the Rohnert Park store for other purchases.
by
  • Verified Purchase
  • Recommended
Always clean, helpful and have what I am looking for
Always clean, helpful and have what I am looking for
by
  • Verified Purchase
  • Recommended
Curbside on line pick up was awesome and easy experience for the Rohnert park location.
Curbside on line pick up was awesome and easy experience for the Rohnert park location.
by
  • Verified Purchase
  • Recommended
The store is clean and the associates are friendly and helpful.
The store is clean and the associates are friendly and helpful.
by
  • Verified Purchase
  • Recommended
During the day times Rohnert Park Hime Depot has very knowledgeable customer service people ... I...
During the day times Rohnert Park Hime Depot has very knowledgeable customer service people ... I love having general questions answered with the knowledge, efficiency, and know-how that I receive ... The store is my home store and the employees are very friendly and welcoming
by
  • Verified Purchase
  • Recommended
Victor in hardware was great! He helped me find a specific tool that I needed and I was in and ou...
Victor in hardware was great! He helped me find a specific tool that I needed and I was in and out in less than 20 minutes.
by
  • Verified Purchase
  • Recommended
The Rohnert Park Home Depot is a great place to shop.
The Rohnert Park Home Depot is a great place to shop.
by
  • Verified Purchase
  • Recommended
This Rohnert Park Store is one of my favorites.. Its always clean and the employees are very know...
This Rohnert Park Store is one of my favorites.. Its always clean and the employees are very knowledgeable and helpful....
by
  • Verified Purchase
  • Recommended
Allison represents the pinnacle of customer service! My generator ordered online & documenente...
Allison represents the pinnacle of customer service! My generator ordered online & documenented as delivered could not be located in the store. She went above & beyond in trying to locate it & find out where it went & apologizing on behalf of THD. I told her i had just paid off my HD card &now i was thinking of leaving HD. As i was leaving i thanked her for her kindness & customer service. Allison Is The Reason I Returned to buy my lumber! The R.P. HD has a keeper ! Much gratitude & renewed dedicated customer! Diane W
by
  • Verified Purchase
  • Recommended
very poor customer assistance that used to be much better. I received no help loading 40-lb. bag...
very poor customer assistance that used to be much better. I received no help loading 40-lb. bags of fuel pellets onto a large flat cart even after multiple requests to two different employees.
by
  • Verified Purchase
Departments are clearly labeled. Easy to find what you’re shopping for. Employees are both helpfu...
Departments are clearly labeled. Easy to find what you’re shopping for. Employees are both helpful and friendly.
by
  • Verified Purchase
  • Recommended
Victor in hardware is awesome!!!
Victor in hardware is awesome!!!
by
  • Verified Purchase
  • Recommended
Everyone is always helpful from the lady in tool rentals to Fred in the paint department. I alway...
Everyone is always helpful from the lady in tool rentals to Fred in the paint department. I always can find what I need and if they don’t have they tell me the closest hd to find it at or have it brought over to the store I am at
by
  • Verified Purchase
  • Recommended
Love all the special attention & excellent customer service received @ this store!!!! It’s s winn...
Love all the special attention & excellent customer service received @ this store!!!! It’s s winner!!
by
  • Verified Purchase
  • Recommended
I walked into the store frustrated and walked out a happy customer! Thanks so much to Mike in plu...
I walked into the store frustrated and walked out a happy customer! Thanks so much to Mike in plumbing for educating us and answering my 20 questions, to Jeff in plumbing for gracious customer service, to Linda in Customer Service for her patience and willingness to go above and beyond to make sure we were getting the right products.
by
  • Verified Purchase
  • Recommended
I'm overwhelmed with the level of customer satisfaction that Gary provides at the Rohnert Park Ho...
I'm overwhelmed with the level of customer satisfaction that Gary provides at the Rohnert Park Home Depot. Gary was getting ready to leave the store and greeted me. He asked if I needed assistance. I said, "You're getting off work," he said, "Yes, but is there something I can help with?" I said I'm purchased an item that is $2.00 less on Home Depot on line. Gary went to a register and came back with a bar code scanner, saying, "Yes, it is $2.00 more in the store." I asked, "I could receive the on line price." Gary said certainly and took me to a register and introduced me to Allison explaining the issue and Allison took over, completely understanding the issue. I was really impressed with the team work displayed between Gary and Allison in assisting me in this matter. Thank you for having a Home Depot in Rohnert Park, CA Jim
by
  • Verified Purchase
  • Recommended
We just had the most positive experience in a retail store. Ever. The team at this store, specif...
We just had the most positive experience in a retail store. Ever. The team at this store, specifically at the Customer Service department, is filled with positive energy, humor and is quick to respond to and find a resolution to any questions that arise. They obviously know what they are doing and want to learn on how to improve the flow making them true ambassadors of the Home Depot brand. I know I'll be be coming back here as long as Adrianna, Haley and Coleen are there! You guys rock!
by
  • Verified Purchase
  • Recommended
Having shopped at a Home Depot for years in East Northport, NY and moving here 5years ago, I find...
Having shopped at a Home Depot for years in East Northport, NY and moving here 5years ago, I find this store head and shoulders above the NY store, Congrats!
by
  • Verified Purchase
  • Recommended
The personnel are very helpful and friendly, all sections are well signed and the store is clean....
The personnel are very helpful and friendly, all sections are well signed and the store is clean. Jordan in the lumber section was super helpful and innovative.
by
  • Verified Purchase
  • Recommended
Best HomeDepot store in Marin and Sonoma Counties in which to shop.
Best HomeDepot store in Marin and Sonoma Counties in which to shop.
by
  • Verified Purchase
  • Recommended
it was good
it was good
by
  • Verified Purchase
  • Recommended
Just ran through the garden center for bricks and stuff for our vegetable garden. Everything is a...
Just ran through the garden center for bricks and stuff for our vegetable garden. Everything is always well stocked and the employees are always cheerful and fun. We never have a problem finding whatever it is we need. Love this store....always my go to store!!!
by
  • Verified Purchase
  • Recommended
This Home Depot is really easy to shop in. The employees are really helpful and kind!
This Home Depot is really easy to shop in. The employees are really helpful and kind!
by
  • Verified Purchase
  • Recommended
Sue in the Garden Department went above and beyond!
Sue in the Garden Department went above and beyond!
by
  • Verified Purchase
  • Recommended
Great store, easy returns. Easy to shop and helpful employees.
Great store, easy returns. Easy to shop and helpful employees.
by
  • Verified Purchase
  • Recommended
The customer service and the store manager they need more training on what is appropriate to say ...
The customer service and the store manager they need more training on what is appropriate to say or not to say to the customers and the the store manager have to stay on the floor not hiding in his/her office all day and refuse to see customers
by
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 297 reviews

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