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Filter Reviews By:Rating, Profile, Gender, Age (388)
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Showing 1-30 of 388 reviews
Apr 5, 2024
I love this store!
I go to Home Depot at least once a week during the summer to get things for my garden, projects, and other stuff. The employees there have always been constantly helpful and willing to do anything to help or give advice. Usually if the person isn’t knowledgeable about something they will find someone that can help. I stopped in today to get some mulch and the employee working in the garden center was so great with some ladies that couldn’t find the seeds they needed. He told them exactly where to find the seeds and even suggested some others that they might want. He was AWESOME and his name was RAPHAEL.
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Recommended
Mar 28, 2024
Hidden cost
Before my kitchen countertops would be installed I was billed almost a thousand dollars more to install. I wound up canceling my order. Paid in full does not mean you get to charge more. Horrible experience.
by
Feb 23, 2024
Better service from the kid in deliverance
If I had known I could share pictures I'd have taken pictures of every rude lazy employee in the building
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Recommended
Jan 11, 2024
Wonderful Sales Help!
My elderly Mom needed a new refrigerator. As we entered the appliance department, we were greeted by Charlie. We cannot express more how friendly, professional, patient and considerate he was with her needs. Was able to confidently purchase one in a prompt matter with the guide of his expertise.
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Recommended
Dec 26, 2023
Predujice Employee
Annette is terrible. She is angry. She is unapproachable and obviously hates people. So why does she work in the Customer Service dept? Stay away from her.
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Nov 19, 2023
Great shopping experience
Went in to look at dishwashers and washing machines. Charlie was the associate that helped me. I will look for him from now on. He knew his stuff. Very friendly and has a great sense of humor. I bought both appliances
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Recommended
Nov 11, 2023
Bad cashier experience
The cashier asked me if I was returning something for being at the cashier located North of the Roswell, NM Home Depot store. Other people paid before and after me and she didn't ask them anything. I think I was racially profiled because of my brown color skin.
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Nov 3, 2023
Great service
Great sales going on. Great service to...
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Recommended
Oct 1, 2023
Horrible customer service
I purchased a pallet of wood pellets and it took an hour to finally find someone “willing” to use the forklift to load my purchase
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Sep 27, 2023
Looking for Tile, Ask for Keith
Keith helped us to find the tile in the color we wanted and the correct cement to use. He made sure we had the correct amount to product to do the job we were working on. You need hire more people like Keith. He was friendly and courteous. Saved us having to run back to the store several times by making sure we had everything we needed. It is People like Keith that make me come back to Home Depot. Thanks, Keith.
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Recommended
Jul 31, 2023
Self-checkout cashier was rude!
We needed help at the self-checkout. The cashier would not listen to us and ultimately rang up the wrong item. Tried to show her the correct item on our phone and she ignored us. Did not even say thank you when we finished. She acted like we were bothering her.
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Jul 14, 2023
Home remedies for home remodeling!
I have been busy with home projects for past year. This Home Depot has been a great place to get my supplies!
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Recommended
Jul 10, 2023
Great Help
I bought a refrigerator that is amazing. The selection was great and the staff was very very helpful!! Xavier spent lots of time helping and answering questions.
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Recommended
Jun 3, 2023
AWSOME PLACE
I met this cashier her name was tracy, and she was above and beyond with her job #TRACY2024
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Recommended
May 30, 2023
Refrigerator purchase
I purchased a new refrigerator last week and the sales person Charlie (in Roswell NM) was great. He really knew his stuff! He was very professional, informative and helpful. If you need an appliance and are shopping in Roswell, definitely ask for Charlie!
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Recommended
May 28, 2023
Employees
The employees are not very happy obviously.
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Apr 28, 2023
Flooring
If you have flooring needs see John C. in flooring. He offers good customer service and helped us get what we needed in a professional manner.
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Recommended
Mar 19, 2023
Staff extremely helpful and friendly
I’ve always received excellent customer service.
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Recommended
Mar 13, 2023
Excellent service!
I am a somewhat frequent customer of this store and can always rely on the emplyees to be helpful and very kind. I appreicate the employee making the customer feel welcome and valued and that is what I get from this store.
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Recommended
Feb 9, 2023
Very friendly employees
We found the shower stall that we were looking for and it was in stock.
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Recommended
Feb 3, 2023
Great customer service
Went in today to buy electrical boxes and other items. We went to self checkout and the numbers on the boxes would not scan. Tracy helped us out and provided excellent customer service! Thank you Tracy
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Recommended
Jan 31, 2023
Need to promote this hard working lady
I have to say out of every store I have been to never seen someone want to help customers like Tracy she was outstanding and made me feel welcomed and would love to see her get rewarded for her amazing work
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Recommended
Jan 22, 2023
Great features
I bought door and it looks amazing
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Recommended
Jan 10, 2023
Great store to shop
This is my favor store to shop lots of products to choose from great Prices
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Recommended
Jan 9, 2023
Service sucked!!
I went in today and had the rudest clerk imaginable, asked about my military discount said she did not know, asked about the Pro discount said she did not know. After I paid asked for someone to help load up 40lb bags of pellets, rudely she called mentioned a code. No one came to help me. I regret I asked for my military discount, if this is the way veterans are treated at your stores I am taking my business elsewhere.
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Jan 9, 2023
Charlie
Charlie was super helpful very informative and very friendly
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Recommended
Dec 18, 2022
Waiting for delivery of product
. Store employee Charlie in appliances is excellent.. Very courteous and knowledgable.
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Recommended
Sep 7, 2022
Excellent customer service
Above and beyond the job! Ron was the associate that assisted me with my purchase today! He was friendly, kind and knowledgeable! Definitely will be my go to in the future!!