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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
Mar 29, 2023
Great customer service
Carson Schmid was so easy to work with. Friendly, cheerful and responsive
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Recommended
Mar 7, 2023
Great People!
I spent an hour in the store in various departments and was able to easily find employees to answer questions for me. The store employees were friendly and helpful.
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Recommended
Mar 1, 2023
Personal and helpful every time
I took on a room paint job that turned into 8 rooms. Paint team of Marcus and Doug went out of their way to help me, suggest product to make it easier for my DYI work. They custom matched a color that was perfect.
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Recommended
Jan 18, 2023
Awesome service
My latest trip to Home Depot turned out better than I could have hoped. I went for a truck battery and left with a new pre-lit Christmas trees that was marked down. I took the floor model as I thought that's was it and that's why the price was so good. They cought me at the registers to let me know they actually still had some in the box and helped me swap it out. Very helpful and kind...
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Jan 15, 2023
Nice Staff and Good Services
The store is at easy accessible location and I impressed with nice staff and good services.
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Recommended
Jan 14, 2023
Great help
They were short on help but the employees there did an outstanding job.
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Recommended
Jan 9, 2023
Great Customer Service Today!
Special thanks to Stephen Schroer in the flooring department. He loaded 800 lbs of ceramic tile onto a cart and moved it to the cashier's station for me. Then two other employees loaded it into my truckbed.. Could not have been easier! Thanks :)
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Recommended
Jan 1, 2023
Happy Workers!
I 8/10 go to this store because of location and the friendly, happy reps that are there. This last time it was the height of Christmas shopping. I knew what I wanted but couldn't locate it. I stopped a worker, asked and she sheepishly said it was her second day there, but would help me look. It took a minute, but she stayed with it and found it. I appreciated the fact that she didn't just point me in the direction or say IDK. Workers there are happy and helpful.
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Recommended
Dec 13, 2022
Customer service
I have never been treated better as a customer shopping ANYWHERE as I was on a random Monday night shopping for wall screws for a TV mount. Home Depot is lucky to have a guy like Don H. Working for them, ESPECIALLY with the new skeleton staff trend. He had the whole store on his back and still had a smile on his face. This man deserves a raise.
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Recommended
Nov 26, 2022
Thanks Nick
Different Nick from the other Overland Park location but still great. Really knows his stuff. Nick is Home Depot.
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Recommended
Aug 22, 2022
GOOD ASSOCIATES SUPPORT AND KNOWLEDGE
Consistent good service, especially for veterans. I have discontinued going to a store by the name of Sutherlands due to Home Depot policies and making me feel important.
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Recommended
Aug 7, 2022
terrible self checkout experience
4 self checkouts, line waiting, went to step up to the next self checkout when it was my turn with my 3yr old. home depot employee jumped in front of me, didn't say a thing, took me out of the waiting line now, stuck in the middle of going back into the self checkout line. said to the employee how rude and that i was in line. didn't acknowledge, the customer did though! said sorry, they had been waiting 15 minutes for someone to unlock a thermostat for them. i mentioned no worries, not your problem but employee was rude as hell to do that without saying a thing and just ignoring me. ace is the place....with those friendly....yup. later HD.
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Jun 30, 2022
good store
wish I had gone to this store instead of ordering on line.
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Recommended
Jun 29, 2022
The employees are helpful and knowledgeable.
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Recommended
Jun 9, 2022
Sales Associate
Philip - Was very helpful in locating product! Has great ideas or solutions if I need a second opinion
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Recommended
May 31, 2022
Incredible plant selection!
Awesome plant selection! Customer service has been wonderful!
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Recommended
Apr 21, 2022
Awesome Customer Experiance
Always somebody there to help me on choosing right products / tools OR finding things
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Recommended
Apr 18, 2022
Helpful Design Consultant
We worked with Shawn Cooper-Thompson, who was very knowledgeable and so helpful in pulling together our kitchen countertops and appliances.
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Recommended
Apr 2, 2022
Great experience. Staff very knowledgable and helpful.
Great service getting a quote and scheduled to have a kitchen backsplash put in. Love the tile I have picked out, and will be looking forward to seeing the finished job.
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Recommended
Apr 2, 2022
Night Manager needs more training
I went in to this store for a door that they "could not sale to me" but had in the store after wasting an hour and a half of my time.
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Apr 1, 2022
Super Service
I went into this Home Depot store to purchase a Toro lawnmower since other places did not carry this manufacture, and was greeted by employees willing to help. I got assistance right away and was able to get in and out in a short time. All the employees were super!
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Recommended
Mar 29, 2022
Great customer service at checkout
Rachel at the self checkouts really made my day. She greeted me with a smile, helped me get my Veterans discount and assisted checking me out. All stores could learn from Rachel.
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Recommended
Mar 23, 2022
Helpful employee
It’s rare to find an employee that goes above and beyond to help you. A guy name Stephen Schroer Definitely did this. I was looking at a product in the flooring department for a repair that did not come in the color I needed. He took me over to the paint department and found a product and then discussed it with the paint department employee. The product work perfect and I truly appreciated the effort put into helping me find it.
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Recommended
Mar 2, 2022
Great Customer Service
I was very impressed with the number of available employees who were more than happy to help me find what I was looking for. I was looking for a snow fence and with assistance, was able to purchase the snow fence and the needed yard stakes. Best customer service I have had anywhere for years!! Well done!!!
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Recommended
Feb 24, 2022
Store is very convenient to where we live and employees are always very helpful.
Had exactly what I needed in the plumbing isle.
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Recommended
Feb 17, 2022
Great customer service
I shop at this store almost on a daily basis for my job. They always have what I need and if it can't find it, there is always someone around to help. I get in and out very quickly.
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Recommended
Feb 16, 2022
Great selection and even better prices
There are times when it might be hard to find various items. Theresa is always my first choice when I have a problem. The store is always very clean and the welcome people are friendly and courteous
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Recommended
Feb 13, 2022
Store full of ROCKSTARS
It doesn’t matter it your a Pro or a Joe Schmo, 2209 has what you need. Managers to part timers, this store is full of helpful, knowledgeable team members. From paint to electrical, and lumber to kitchen, these associates are the friendliest bunch and can help with projects large or small.
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Recommended
Feb 7, 2022
Great customer service
Employees were great. Robert, Raven, John, Josh, the manager...wow super team. Got my request and did it smiling. Great job!
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Recommended
Jan 15, 2022
Great Customer Service
Went in to buy a vanity for a downstairs bathroom and had great customer service. Employees went above and beyond by showing us many to choose from and explaining the features of each.