Reviews for Saginaw #2714

If you don’t know outdoor furniture know Michael at Saginaw in that department. He will make your shopping experience memorable.

I came for lava rock and red mulch. Kendra was Jonny-on-the-spot with the help loading. Give her some Kudos.

Purchased some lumber online. Website said should be ready in 2 hours wait for a text. After 5 hours nothing. I called, still wasn't ready. Customer support said they could have it delivered. They cancelled my order and then said I had to wait 4 days for delivery. I already lost my help since it wasn't ready when promised, now I couldn't wait that long. Customer service said to go to the store "ASAP" and talk to the store manager and they will make it right. Drove up to the store to get what I could of the order since I lost my help and larger trailer. Store manager wasn't even there and no one knew of anything. While there they said the didn't have anyone working in that dept today. Not sure why I wasn't called and told it wouldn't be available. So many issues.

My husband and I have taken on a great deal of home improvement activities in the past year so we have been making a lot of trips to home improvement stores. I must say, that the customer service at Home Depot has improved 100X since a few years ago! Very friendly & helpful staff!

Always a pleasant shopping experience. You never have to look up an employee, they are all over the place and always willing to help you with your project.

Taylor in the alliance department was extremely helpful without being pushy. We came back to buy from her since she had the best customer service.

We bought power lawn machines and Jason, the stores employee helped us from finding the tools, helped with the check out, and helped take it to our car and place it so we could take it home.

Nobody could be bothered for a simple bag to protect a plant. Rather, they gave me the run around and refunded my money.

Everyone was extremely helpful and had my merchandise ready for me. Fast and friendly with excellent customer service with a load out to my car

Jason is a great Home Depot Employee. He helped us out buying garage doors and garage door openers. He make the buy experience great and enjoy able. Wish more employees could be that way.

Wallace in the custom cabinet department was very efficient and knowledgeable when it came to designing my bathroom vanity.

Buying new appliances is a big commitment and a little scary. Tom was there to make sure we got exactly what we wanted. He was knowledgeable regarding the brand name of appliances, as well as the ordering process. It was a smooth and easy process thanks to Tom!

I enjoy shopping all the Home Depots I shop at everyone helps out and are always asking If you need help

Worked with Jason on replacing a sliding patio door. We got a great door, some new screen tech, and excellent advice.

Extremely clean and friendly store. We’re going to make this our store of choice even though we have a store closer to us.

Saginaw ( Bay Road) is very fortunate to have and this one is a five star

Jason was super helpful and friendly

Really happy with the purchase ibought

We shop there all the time to buy materials needed for our company. Employees are great and everything easy to find.

Typically, Home Depot employees seem pretty decent and helpful, but this time, we had the pleasure of having a lady named Laura, in the appliances area, help us. She was not only knowledgeable and helpful, but she seemed genuinely nice, like she cared about helping us make a good decision. That's not easy to come by.

In a day where Employers have a difficult time finding people to work, it is great to be greeted and assisted by Pamela who are just not there to make a paycheck, but truly are people persons. Going out of her way to be cheerful and helpful is nowadays a hard find. GREAT EXPERIENCE Go Home Depot!

When I visit I get what I need head to checkout never have to wait more then a few minutes and on my way

I shop here for work and home. The service is great. I did not have to run around the store looking for assistance. Three people helped me today!

I bought a mini fridge today and I’m so happy I did Laura Clare helped a lot!

Best customer service EVER!!!!! I love the staff! I walk in and know most by name. They might not know mine but I remember theirs and how friendly and helpful they all are! Especially Dave! What a great guy! If he’s there I know I’m in good hands.

I’m a contractor and I always have the best experience at the Saginaw Home Depot compared to any other home improvement store or lumberyard

Coming from Denver Colorado where all the Home Depot are crowded and it’s always hard to find help. Here in Saginaw Ashlynne helped me with my plumbing project from start to finish. Great friendly customer service.

We purchased a battery powered lawn mower. The unit quit dead in the water. So we took it back and they gladly took care of the situation ,we were on our way.im know time. We also referred our neighbor to get one. The same thing happened and they made everything right as well.

Katlyn at customer service was aware that I was coming, my items were ready and bagged and I was ready to go! Thanks!

I bought a beautiful new refrigerator today for an upcoming kitchen remodel. I went to look at other stores and came back to Home Depot. I feel that I got a good value for the money. I would recommend them. They have friendly and helpful employees, too.