#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(225)755-2784
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18139 Highland Rd
Baton Rouge, LA 70810
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Customer Store Reviews

  • 4.5 out of 252 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (252)
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Showing 1-30 of 252 reviews
Outstanding Customer Service
This location has friendly, informative associates and great management! I was extremely impressed with the level of care that we were shown while shopping for the right dishwasher.
by
    • Recommended
    Outstanding customer service!
    Purchased a portable AC and love it! Tracy was the cashier and she was customer focused and was tremendous help to me during the purchase and with loading it in my cart. Great job Tracy! I will return to shop at this Home Depot!
    by
      • Recommended
      ZEVO Flying Insect Trap
      Purchased on 05/18/2022 great product for the kitchen area.
      by
        • Recommended
        Very Helpful Associates
        Shopping experience yesterday was great. Three associates helped me find the best products for my needs. All three were friendly and conversational. And, of course prices are very competitive.
        by
          • Recommended
          Customer service
          I’m a general contractor always shopping around the state in all Home Depot normally self check out employees are very helpful today was definitely not , 2 employees just talking when I’m waiting to get help I walk to the other side , the employees sees me continuously kept talking ignoring me while I’m patiently waiting, definitely bad customer service.
          by
            Refrigerator purchase
            Annmarie was my salesperson and she did an excellent job taking care of all my needs. I will definitely look for her in the future.
            by
              • Recommended
              Great customer care and prices
              Kind willing to help employee and organized to find what I needed and priced good
              by
                • Recommended
                Don't waste time here
                Avoid this store unless you have no other options for an item you can personally pick up.
                by
                  Where is friendly service?
                  I had spray paint in one hand and the scanner in the other. Cashier walks over and points. I tell her I don’t know if she wants the paint or scanner. She points at scanner and never says a work. Told her is she talked to the customers that would be better. She responded “maybe” and walks off.
                  by
                    Paris and Peyton
                    LaJuan works in returns and she was super pleasant to be around. She has a beautiful personality.
                    by
                      • Recommended
                      Beats the competition every time
                      Someone always greets you, employees stop what they are doing to help you and if need be find what you are looking for. COMPARED to the other Big Box competition which treat you more as a "oh I have to work now, or just treat you like it is a big disturbance to help you.... No One speaks to you ! I can continue but ......
                      by
                        • Recommended
                        WONDERFUL ASSISTANCE.......
                        I WAS LOOKING FOR A HAND DOLLY AND AS SOON AS I LOOKED AROUND A ASSOCIATE ASKED ME ....HOW CAN I HELP YOU ......THE REST IS HISTORY....I WAS IN AND OUT OF THE STORE IN A FLASH. THANKS FOR THE QUICK HELP......
                        by
                          • Recommended
                          I buy so much
                          I buy a lot of different products from here
                          by
                            • Recommended
                            Team members always greet me, knowledgeable about inventory and location of it in the store.Very ...
                            Team members always greet me, knowledgeable about inventory and location of it in the store.Very helpful and good attitudes.
                            by
                            • Verified Purchase
                            • Recommended
                            Mr Gary and Anne Marie was very nice and very helpful. I was very impressed with their service.
                            Mr Gary and Anne Marie was very nice and very helpful. I was very impressed with their service.
                            by
                            • Verified Purchase
                            • Recommended
                            Roy went above and beyond to make sure I had everything I needed and answered all my questions! T...
                            Roy went above and beyond to make sure I had everything I needed and answered all my questions! Thank you Roy!
                            by
                            • Verified Purchase
                            • Recommended
                            very clean personnel are pleasant and knowledgeable
                            very clean personnel are pleasant and knowledgeable
                            by
                            • Verified Purchase
                            • Recommended
                            I would give this store A++
                            I would give this store A++
                            by
                            • Verified Purchase
                            • Recommended
                            Artie in customer no-service is an absolute monster who has zero interest in helping anyone and s...
                            Artie in customer no-service is an absolute monster who has zero interest in helping anyone and seems to enjoy talking down to people. I have no idea how this woman is still employed. I watched her berate and abuse a gentleman trying to make a return for about 10 solid minutes today. She is a fun-sponge of pure evil. I pity her customers and her co-workers.
                            by
                            • Verified Purchase
                            1 found this review helpful
                            Friendly staff and well stocked/clean store. I will return in the future.
                            Friendly staff and well stocked/clean store. I will return in the future.
                            by
                            • Verified Purchase
                            • Recommended
                            Sales Cashier Kiara, was happy and so nice; she had what I needed waiting at the service desk. I ...
                            Sales Cashier Kiara, was happy and so nice; she had what I needed waiting at the service desk. I even had 2 young men load it for me. Amazing customer service! Cya in appliances was awesome too. She tried to located what I needed, unfortunately y'all were out of stock. Because of service I will wait for y'all to get in. Thanks again.. Amazing employees!!!!!!
                            by
                            • Verified Purchase
                            • Recommended
                            Kayla is a very nice, attentive and helpful employee. Stop by and say hi to her!
                            Kayla is a very nice, attentive and helpful employee. Stop by and say hi to her!
                            by
                            • Verified Purchase
                            • Recommended
                            Associates were so helpful. Will definitely shop there again and recommend to my friends and family.
                            Associates were so helpful. Will definitely shop there again and recommend to my friends and family.
                            by
                            • Verified Purchase
                            • Recommended
                            The sale associates are always helpful whenever I visit this store. If I cannot find where somet...
                            The sale associates are always helpful whenever I visit this store. If I cannot find where something is, the associates are very helpful with this. The checkout clerks come to your assistance as soon as you walk into their checkout lane. I always enjoy my visits there and will be returning.
                            by
                            • Verified Purchase
                            • Recommended
                            Everyone that we came across was very friendly and helpful with me finding what I needed which I ...
                            Everyone that we came across was very friendly and helpful with me finding what I needed which I did thanks for there help. Also the cashier, Annemarie along with her coworker were very generous. I appreciate the help very much!!
                            by
                            • Verified Purchase
                            • Recommended
                            Chanell is a fire cracker employee, very eager to help.
                            Chanell is a fire cracker employee, very eager to help.
                            by
                            • Verified Purchase
                            • Recommended
                            Ms. Kayla in the kitchen appliance area addressed all of my questions and reviewed options on her...
                            Ms. Kayla in the kitchen appliance area addressed all of my questions and reviewed options on her computer with me. I was very impressed with the service she provided. She highlighted all of the shipping, installation, and warranty information / codes I will need to lookup information regarding the product and receiving. She was very patient and helped me find the best price for the specific product I was looking for.
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            need more cashier most people dont like self check out.
                            need more cashier most people dont like self check out.
                            by
                            • Verified Purchase
                            • Recommended
                            just wanted to clarify that the store i shopped at and these comments are based on is the denham ...
                            just wanted to clarify that the store i shopped at and these comments are based on is the denham springs store.
                            by
                            • Verified Purchase
                            • Recommended
                            The store is neat and clean. I can always find what I am looking for or able to get assistance fr...
                            The store is neat and clean. I can always find what I am looking for or able to get assistance from the employees.
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 252 reviews

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