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Filter Reviews By:Rating, Profile, Gender, Age (317)
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Showing 1-30 of 317 reviews
Jul 19, 2022
Product availability
We have shopped at Home Depot for years and almost always get the product we are looking for. This trip was no exception and would like to thank Christa, the associate who assisted us in our purchase. She was very friendly and knowledgeable about the appliance we were looking for and is a positive credit to Home Depot.
by
Jul 15, 2022
The employees are friendly and helpful
Hal at the Pro shop helped me clarify and order on a new washer and dryer. The employees in the carpeting area really helped me narrow down my choices and coached me on what carpet is best for pets with nails.
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Recommended
Jul 9, 2022
Mia was the best!
We went to the store thinking it was a Saturday and they would probably be too busy to assist us. Mia immediately acknowledged us and was very helpful. We were able to order new appliances in a timely manner and get on with our weekend.
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Recommended
Jun 23, 2022
Great appliance department
We just bought appliances for our new home & couldn't be happier. Mia got us the best prices & appropriate discounts. Be sure to ask for her......you won't be disappointed!
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Recommended
Jun 18, 2022
Simple
Bought a weed eater and leaf blower that i am extremely happy with
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Recommended
Jun 6, 2022
Satisfied customer
Home depot was very helpful and had what I needed
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Recommended
May 28, 2022
Plant Department
plants are well taken care of
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Recommended
May 27, 2022
Scott K did a great job.
My grandma bought a grill today and despite several employees either not knowing what is going on or stopping helping us to do something else and then leave for lunch without telling us they left, we had a good experience with Scott K. He was thorough, helpful, kind, and determined to find her the grill she wanted. He even loaded it for us. Kudos to Scott because we almost walked out before he helped us.
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Recommended
May 22, 2022
Military discount
Don't trust you will receive a military discount. If an item is marked a price and it doesn't have a sale price, beware it may or may not apply. I suggest asking an associate to walk around the store with so you can know if it's eligible.
by
May 1, 2022
Employees
Super friendly, professional and helpful!!!
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Recommended
Apr 27, 2022
Excellent staff, excellent selections
This store has very helpful employees, stock is excellent, and the store is easy to navigate. Thanks!
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Recommended
Apr 24, 2022
Great products
I have only shopped at home depot where ever I live. When I had a house built in Texas all my appliances and supplies came from Home Depot.
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Recommended
Apr 21, 2022
Pay in cash so you can't get double charged.
I bought a microwave and was double charged. I called and was told I would be refunded in the morning, that did not happen. I had to file a theft-fraud report with the police to get my money refunded.
by
Apr 17, 2022
Friendly staff
Destiny the cashier/ garden lady is very eager to learn and always willing to help. Definitely made our shopping experience worthwhile
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Recommended
Apr 15, 2022
Best one
This store is better managed and friendly than other HD stores I’ve visited.
by
Verified Purchase
DIY
Recommended
Mar 16, 2022
Top Tier Store
I've been to many Home Depot stores. The Sheridan Wyoming store was and is heads and shoulders above the "great experience" bar of them all.
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Recommended
Jan 11, 2022
General Store
This store is very poorly run and the employees need to be trained in Customer Service skills. Every time we shop there the employees do not greet us not do they look like they care to engage in their customers like they should. They will look at you but it seems like they just look right through a customer. Some even try to avoid eye contact with their customers and try to act like they are too busy for that. The only reason we shop there is because we can't find what we are looking for in other stores here in our town. Sometimes we will travel for up to two hours to another town to shop at other stores before going in to this store. The customer service skills of this store are severely lacking and I would recommend that someone from above this store's manager go in to this store "undercover" to see what it is truly like to shop at this store and do it unannounced. That will truly reveal the very poor customer service skills your employees truly have.
by
Nov 28, 2021
Great customer service!
I love the Sheridan Home Depot! The staff is wonderful! They are so very helpful, approachable, professional, and friendly. The store had some wonderful Black Friday specials this year.
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Recommended
Nov 7, 2021
Large Appliance Purchase
We went into Home Depot to purchase a new Refrigerator and Stove. Mia met us in the appliance department and made our customer experience exceptional. She worked with us until we found the right appliances to meet our needs. It was a pleasant experience.
by
Sep 24, 2021
Great Customer Care
Home Depot is our primary go to source for all our building and fix-it needs. I can’t say enough good things about the associates who stop what their doing to offer me any assistance I might need. Two of my favorite people are Shana & Robyn!
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Recommended
Sep 23, 2021
Good Things are happening at Home Depot
I’m impressed at the knowledge the employees have at our Sheridan Home Depot
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Recommended
Jul 31, 2021
Generally have a good experience at the store, but recently feels there's staff who don't care ab...
Generally have a good experience at the store, but recently feels there's staff who don't care about customer service or satisfaction, and continue to have an attitude, and lack of quality.
by
Verified Purchase
Jul 19, 2021
We had a great visit and help with Becka while we were ordering blinds. She took us through diffe...
We had a great visit and help with Becka while we were ordering blinds. She took us through different configurations with the vendors, and made recommendations and suggestions along the way. She was able to save us over $700+ on our order and was extremely patient and thorough with us as we reviewed the final order. Very happy with how we were treated and the outcome. Always a great staff at this store!
by
Verified Purchase
Recommended
1 found this review helpful
Jun 20, 2021
Our Sheridan, Wyoming location is always a pleasure to shop in. It is always clean, well-organize...
Our Sheridan, Wyoming location is always a pleasure to shop in. It is always clean, well-organized, easy to find items, and the employees are friendly and eager to help. This time of year, their Garden Center is filled with beautiful plantings and flowers, that are watered regularly. This spring has been especially challenging for them, because of the extreme heat. I cannot commend all the employees enough, on their job performance.
by
Verified Purchase
Recommended
2 found this review helpful
May 24, 2021
Friendly staff. Need to work a little on products and functions.
Friendly staff. Need to work a little on products and functions.
by
Verified Purchase
Recommended
1 found this review helpful
May 8, 2021
Employees are great.
Employees are great.
by
Verified Purchase
Recommended
Apr 24, 2021
Impeccable clean store. Well organized and stock. Employees are always asking if we need help. We...
Impeccable clean store. Well organized and stock. Employees are always asking if we need help. We have shopped at at a lot of Home Depot stores in California and never had this type of exceptional service.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 18, 2021
We found the products we were looking for. The employees were friendly and helpful
We found the products we were looking for. The employees were friendly and helpful
by
Verified Purchase
Recommended
Mar 15, 2021
We are Thankful for our Home Depot store and ALL it has to offer. The staff is helpful and frien...
We are Thankful for our Home Depot store and ALL it has to offer. The staff is helpful and friendly!
by
Verified Purchase
Recommended
1 found this review helpful
Mar 14, 2021
The store is kept tidy and stocked. The staff are friendly, happy to help and knowledgeable about...
The store is kept tidy and stocked. The staff are friendly, happy to help and knowledgeable about locations of items if you need help finding them. I love going to this store to browse plants and to let my imagination run wild with possibilities for projects!