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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Sep 29, 2020
A few weeks ago there was only one young woman to help with appliances. I literally sat down and...
A few weeks ago there was only one young woman to help with appliances. I literally sat down and waited Thirty minutes while she assisted one customer with an incredible amount of dumb questions about a stainless steel frig. I gave up and left. Returned last Saturday and there were actually two salespeople and a woman named Autumn helped me and a man who whipped out a Seventy year old veteran's card. Autumn was extremely proficient and could actually help two customers at once and she was very knowledgeable and patient. You are lucky to have her and that's young gal needs a Ton of training, i.e., when spending an enormous amount of time on one customer, stop briefly to see if the other customers have a quick question!! Instead, she is helping your store lose customers who don't have an hour to wait !!!
by
Verified Purchase
Recommended
Sep 28, 2020
Max at the Sherwood, Oregon Home Depot is an employee that is very helpful and friendly. He saw ...
Max at the Sherwood, Oregon Home Depot is an employee that is very helpful and friendly. He saw a need in another department from the one he works in and came to the garden department to help. He did not at the time have any customers in his home appliance section. We were looking for a blow up Halloween Mickey Mouse and they only had the floor model available. He moved a massive ladder over to the yard decorations and unhinged the model Mickey Mouse blow up. We were delighted to have both of the Halloween Minnie Mouse and Mickey Mouse blow up lawn decorations. Max is awesome! He also sold to us a few years ago our refrigerator, dishwasher, stove and microwave oven. He was incredible working with us to buy our home appliances. Max knows all the information about home appliances sold at Home Depot. He answered every question we had about home appliances. Max is friendly and helpful!
by
Verified Purchase
Recommended
Sep 9, 2020
Nice selection, the friendliest help of any Home Depot in the Portland metro area. Found the spec...
Nice selection, the friendliest help of any Home Depot in the Portland metro area.
Found the special pre-hung doors I was looking for... Nich helped me find the right hardware,,, etc
Super nice
by
Verified Purchase
Recommended
Aug 15, 2020
EXCELLENT customer service!!!! Very knowledgeable staff. Nich especially in doors and windows mak...
EXCELLENT customer service!!!! Very knowledgeable staff. Nich especially in doors and windows make “chore” shopping fun and easy!
by
Verified Purchase
Jul 23, 2020
Employees did not say hello or ask for help. Good luck getting their attention from their mornin...
Employees did not say hello or ask for help. Good luck getting their attention from their morning conversations and the people in the orange shirts will not even make eye contact? Who are these slow moving sloths?
by
Verified Purchase
Jul 22, 2020
I work in CA and OR a lot. This is the best store I’ve used in a while. Staff is bright and atten...
I work in CA and OR a lot. This is the best store I’ve used in a while. Staff is bright and attentive yet stealth. I usually get the help I need right away. And, they appear to be sincerely enjoying their work. Wow.
by
Verified Purchase
Recommended
Jul 18, 2020
Good store.
Good store.
by
Verified Purchase
Recommended
Jul 15, 2020
Literally no one works here. I walked the store for 25 minutes and couldn't find a single employee.
Literally no one works here. I walked the store for 25 minutes and couldn't find a single employee.
by
Verified Purchase
Jun 29, 2020
Very friendly and efficient cashiers. They always have treats for my dog.
Very friendly and efficient cashiers. They always have treats for my dog.
by
Verified Purchase
Recommended
Jun 27, 2020
i will drive a few extra miles to come to this store. they are not as busy as the one in Tigard a...
i will drive a few extra miles to come to this store. they are not as busy as the one in Tigard and i always get better service.
by
Verified Purchase
Recommended
Jun 17, 2020
Helpful, quick, and friendly. Exactly what you look for in a shopping experience.
Helpful, quick, and friendly. Exactly what you look for in a shopping experience.
by
Verified Purchase
Recommended
May 25, 2020
Terrible experience! "Salesperson" who was supposed to be helping us never came back. Not enough ...
Terrible experience! "Salesperson" who was supposed to be helping us never came back. Not enough of a very basic item in stock. Store computer system said there were 3 boxes at the store (not true), and that we could find the other 17 boxes at 2 other locations. Guess what? They weren't at those stores either! Had to drive to six different locations to try to piece together the amount needed for a project. Super disappointed. Get your computer systems in order, Home Depot! Inexcusable service all around.
by
Verified Purchase
May 16, 2020
The Sherwood Home Depot is filled with friendly and helpful people. We love shopping there and, ...
The Sherwood Home Depot is filled with friendly and helpful people. We love shopping there and, although a little further than other similar stores, we will always drive there to shop. Thankful for the people there who are always trying to help meet your needs and make this a good shopping experience!
by
Verified Purchase
Recommended
May 8, 2020
Well the paint guy ignored me. He has before this time too, he has very bad customer service. Why...
Well the paint guy ignored me. He has before this time too, he has very bad customer service. Why are dogs in Home Depot? There is no food for them, they can't build or repair a house, it's ridiculous.
Of all things you limit people in the store, but people are still bringing in dogs especially big dogs none of which are service dogs.
by
Verified Purchase
2 found this review helpful
May 7, 2020
A young man in the garden department (AUSTIN) provided excellent customer service during my last ...
A young man in the garden department (AUSTIN) provided excellent customer service during my last visit to the Home Depot store in Sherwood.
by
Verified Purchase
Recommended
Apr 25, 2020
Employees are always very helpful.
Employees are always very helpful.
by
Verified Purchase
Recommended
Apr 21, 2020
I love shopping at this Home Depot! The store is layout makes it easy to navigate. The store asso...
I love shopping at this Home Depot! The store is layout makes it easy to navigate. The store associates are always willing to answer a question or lend a hand.
by
Verified Purchase
Recommended
Mar 15, 2020
Had trouble locating a product in paints. A store employee helped me locate what I was looking f...
Had trouble locating a product in paints. A store employee helped me locate what I was looking for, even though it was not his assigned area. He focused on my request, and found exactly what I was looking for. Appreciate the service as always from Sherwood HD. Also appreciate the veteran parking spaces.
by
Verified Purchase
Recommended
Mar 2, 2020
These people are ALWAYS friendly and helpful!
These people are ALWAYS friendly and helpful!
by
Verified Purchase
Recommended
Feb 25, 2020
Great store
Great store
by
Verified Purchase
Feb 25, 2020
as a company I know to always treat my costumers with respect and dignity but unfortunately manag...
as a company I know to always treat my costumers with respect and dignity but unfortunately manager Becky doesn't feel the same way, I will say if you need to buy at Home Depot just go to the Pro-desk with Mica and Frank they are great very knowledgeable, always happy to help and best of all make you feel welcome.
by
Verified Purchase
Feb 13, 2020
Excellent service from the time I walked in the door. I had people come ask me what I needed rig...
Excellent service from the time I walked in the door. I had people come ask me what I needed right when I walked in, they directed me to the right aisle and the right people to help me. Karen and Becki in the paint department, knew their products and were a great help. Linda K. the cashier was kind, friendly and patient. Thank you.
by
Verified Purchase
Recommended
Feb 8, 2020
This store had a great selection of microwave ovens at competetive prices. Max was great to work...
This store had a great selection of microwave ovens at competetive prices. Max was great to work with.
by
Verified Purchase
Recommended
Feb 5, 2020
Awful customer service could careless about their customers.
Awful customer service could careless about their customers.
by
Verified Purchase
Feb 5, 2020
Rude unhappy personnel. If it's not their department, they will not help you. If you do find some...
Rude unhappy personnel. If it's not their department, they will not help you. If you do find someone from the correct department, they act like you are putting them out by asking them to do their job. Worst customer service ever.
by
Verified Purchase
Jan 26, 2020
Five Stars for this branch! Outstanding Customer Service! Staff are knowledgeable, friendly, and ...
Five Stars for this branch! Outstanding Customer Service! Staff are knowledgeable, friendly, and are there to help customers. Well stocked, organized, clean store. Conveniently located and lots of parking space.
by
Verified Purchase
Recommended
Dec 25, 2019
Staff were very helpful during our shopping experience. I always appreciate going into this stor...
Staff were very helpful during our shopping experience. I always appreciate going into this store as I can easily located the items I'm looking for. No major shifting of products like Costco. Clean and presentable throughout the store.
Teagan was friendly & interacted with positive conversation. Especially helpful at checkout as we had several gift card transactions. Go Wildcats!!
by
Verified Purchase
Recommended
Dec 18, 2019
This location is convenient, neat and has a variety of home appliances. I personally had a great ...
This location is convenient, neat and has a variety of home appliances. I personally had a great experience finding what I needed with friendly employees.
by
Verified Purchase
Recommended
Dec 17, 2019
Great store. Really like the appliance salesman, Max
Great store. Really like the appliance salesman, Max
by
Verified Purchase
Recommended
Dec 15, 2019
This store rocks! The staff is super helpful and the cashiers really know how to get you out of t...
This store rocks! The staff is super helpful and the cashiers really know how to get you out of the store! Love this location.