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Filter Reviews By:Rating, Profile, Gender, Age (451)
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Showing 1-30 of 451 reviews
May 25, 2023
Jr(junior) from home depot is amazing
Jr (junior) was an extreme gentleman. He was so helpful to my sick mother who has stage 4 cancer. He literally stopped us in our tracks when he saw we were lost and did his due diligence to help. I am the one that typically helps her and I was so worn out looking for everything he may not have known this at the time but he was such a great help. Thanks so much JR
by
May 25, 2023
Junior from Home Depot is amazing
I have stage 4 cancer and he was such a helpful gentleman
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Recommended
Apr 15, 2023
Customer Service
Extremely happy with my service here! They have wonderful workers with great attitudes.Really enjoyed my service at Customer service with associate named Daniele
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Mar 19, 2023
Great customer service
Thank you to Charles in Appliances & Flooring. You did a fantastic job helping us find everything we need for our new home, and explaining pros/ cons
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Recommended
Mar 10, 2023
Excellent Customer Service
I visited the Home Depot in Pearland. Customer service was awesome. Whenever, I shop in Home Depot I always receive excellent customer. Thank you!
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Recommended
Mar 7, 2023
Sorry
Some cashier Kayla has a bad attitude and sorry sorry little girl
by
Feb 22, 2023
Great Customer Service
I got to the cashier and tried to use my veteran ID to get the 10% discount and was told you must register on line to get the discount. To my surprise the cashier took the tie to help me download the app and walk me through all the steps. WOW!
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Recommended
Feb 10, 2023
low inventory
hardware fasteners are very low, same with flash lights
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Recommended
Feb 6, 2023
Purchased a garage door opener battery
In the last three months each time I have been to this Home Depot, I have had professional, efficient, knowledgeable & pleasant experiences
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Recommended
Jan 25, 2023
Order online
I ordered a hot water heater online and it was great from start to finish
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Recommended
Dec 27, 2022
Make sure you look for SYED!
Syed works for Home Depot and can be found walking around the store helping customers if you need help he's your guy he is so amazing and he will answer all of your questions he is very very patient very very knowledgeable and made my experience great and rewarding he helped me select my purchases for my home improvement projects! Mr. Syed is eager to help!
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Recommended
Dec 26, 2022
Cashier
My cashier was Sonya and she was outstanding.
by
Oct 8, 2022
Do not hesitate shopping at this and all Home Depot Stores- You will be satisfied
Title: Home Depot is where you should shop. Great Customers Service
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Recommended
Sep 1, 2022
Well organized and stocked with great staff
Was going a backyard renovation with my two girls. Involved knocking down some serious weeds, building a volleyball net, and some nice stones and landscaping, and painting cause "we have to paint it dad". All the folks at the 10111 Broadway St, Pearland, TX 77584 store were more than helpful and had some really good advice for equipment, tie back methods, and weed killing. Refreshing to troubleshoot with helpful staff.
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Recommended
Jul 11, 2022
Customer service
More than half of the employees are either standing around with other employees just talking or on their phones texting. I hate that this is the only home or hardware store close to us There is no custom service at this store
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Jul 4, 2022
Garden department fail.
My first visit to The HD in my new hometown. I said good morning to the garden employee, and do you have any Zinnias? Response, ok, so the cashiers and garden, aren’t going to know where the flowers are…. What? You don’t educate the customer on how not to bother you lol… you learn about where you work so you can help customers, if you don’t know where something is,…. You try to help them find it. I just walked off. This bad service seems to be across the board since I moved to Pearland, Tx. So many effortless people, and laziness. Why? Be thankful you have a job and be glad, to help people. Try. Look together, or ask your manager for help. ETC…..
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Jun 18, 2022
Exceptional Customer Services
If you ever need paint matches, or just nees.information about paint options, I highly recommend going to Ms. Sherry at Home Depot in Pearland. She is a subject matter expert on all things paint related, and provides exceptional customer service with a smile and patience.
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Recommended
Jun 3, 2022
Shirley
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Recommended
May 1, 2022
Above and Beyond Customer Service
Enjoyed my trip to the store and although I hate going to home improvement stores, the associate Tiffany helped me to find my product even when the other associate said it was not in the store. I checked the website before going and I knew it was. Thanks to her, we found it and I was able to complete my purchase quickly and get out. Thanks Tiffany!!!!
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Recommended
Apr 22, 2022
No customer service in the paint department
I have recently been to the paint department at this store on several occasions. The customer service is lacking. They don't ask you any questions about your project and when shown a brochure that has two different paints in it the associate did not ask me any questions about which of the two paints I wanted. And ended up putting it into a different paint. When I asked them why they didn't question me they said that wasn't their job. Very disappointed will not be going to this particular store for paint anymore. It's sad that this is the closest but I'll be going to the Pearland store instead.
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Apr 15, 2022
A ice Place to Shop
It seems like half of the tools in my garage came from this store.
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Recommended
Mar 9, 2022
Fast
Able to get in and out.
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Recommended
Jan 27, 2022
Customer Retail and Service
I bought some barn doors that were on sale a few months ago at the end of the fall season. Finally having remodeling done to the home. They look great!!
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Jan 25, 2022
Customer service
In the day we live today it’s very rare to get decent customer service. This store has outdone 3 other stores I’ve been to. I’m very pleased to have shopped here and plan on continuing to shop at this location.
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Recommended
Jan 19, 2022
Bought a CharGriller Hybrid grill and the customer service was phenomenal
Her name is Christy and she was phenomenal throughout my purchase. She definitely went above and beyond from getting my HD credit card until I got my purchase. She followed up on every step of the way with kindness and a great smile - she even got my order 1-week prior to deadline and assembly in the very next day. Honestly, best customer service I got in the last years in Houston. Amazing work!
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Recommended
Jan 13, 2022
This store is a mess
The shelves were disorganized and messy. The only employees were driving carts. I received a solicitation in the mail and the store clerk/manager said it was "counterfeit" and refused to honor it. This is the worst Home Depot.
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Dec 28, 2021
Cashers are awesome and helpful
This is not related the product but I would like to extend a my gratefulness to the staff and cashiers staff. They are always helpful and has a great sense of urgency. Grate job and continue to drive to the customer experience
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Dec 24, 2021
Customer Service
Amazing service from staff
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Recommended
Dec 13, 2021
GREAT EXPERIENCE
THE ASSOCIATES MAKES MY DAY GLITTERING.
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Recommended
Nov 28, 2021
Poor Service
I went to buy a John Deere riding mower and at the time to pick up they told they didn't have the key for it. It was my dad Christmas present. So disappointed.