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Filter Reviews By:Rating, Profile, Gender, Age (523)
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Showing 1-30 of 523 reviews
Aug 6, 2022
Clean, friendly, and well-stocked
Our family has been buying lots of supplies for home renovations here. We’ve been copying keys, buying new door locks, paint, you name it. This store has everything you need. Everyone has been so efficient and the store is well-stocked all the time. I would recommend this Home Depot to anyone.
by
Recommended
Jul 13, 2022
Great store
We went to this store looking for a washer and dryer. The store itself is clean, bright, and everyone that works there is very friendly. Curtis helped us with our purchase and was very professional and knowledgeable. We will definitely recommend this particular store and will be back soon.
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Recommended
Jul 10, 2022
Military Discount
The store & product was fine. Home Depot's supposed military discount is a disgrace.
by
May 7, 2022
Rude Cashier
I was checking out, and the cashier (her name is CELIA) accused me of stealing when I clearly had the receipt in my hand, and my family saw her scan the item and watch me pay for it. I offered her to see the receipt, but she proceeded to say “I didn’t scan that I don’t remember scanning that”. Then when she finally looked at my receipt after she jumped to conclusions, she realized that she was wrong. She apologized but it wasn’t sincere. She was hateful about it. After she proceeded to check out someone I was with, she kept saying “it’s not that big of a deal” over and over. She was mumbling under her breath and talking about the situation to her coworker beside her…right in front of my face. I was completely disrespected and I don’t think I’ll be coming back to this Home Depot again. I live 4 minutes away, but I would rather drive an hour and go to the Richmond VA Home Depot.
by
Apr 18, 2022
Great Store all around
I bought flowers, veggies, potting soil, planter pots weed killer, and several other products, I'm well pleases.
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Recommended
Mar 30, 2022
Excellent Customer Service
I was looking for a specific product. Devon and another young man in Customer Service were very helpful in pointing out the area I could find the product. A floor specialist in the Air Conditioning Area, printed out the product information I was searching for, as I needed to go over this with my spouse. Thank you for going the extra steps and your gracious personalities.
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Recommended
Mar 20, 2022
Sucks!
Customer service has always sucked at this location, at least since Ive lived here (2012). Now that there not offering a military discount for retirees I only wish there was another option in the area.
by
DIY
Mar 3, 2022
Great customer serivce
Find Kysha Hill when you visit the South Hill store! She will find what you need and go above your needs to assist you. I had no idea what I was looking for and she was kind, caring and ver knowledgeable with all my questions.
by
Recommended
1 found this review helpful
Mar 2, 2022
Great features
I bought a Maytag Washer and I am looking forward to using it soon after it's delivery.
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Recommended
Feb 28, 2022
My "Go To Store"
This store has good quality products and returns are easy. The employees, for the most, are very helpful.
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Recommended
Feb 27, 2022
Employees
Great customer service in all the departments
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Recommended
Jan 28, 2022
Large selection
Went in for paint, found just what I wanted and the associate in Paints was so helpful. Great experience.
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Recommended
Dec 28, 2021
great store
My go to store for gardening, do it yourself projects, everything home
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Recommended
Dec 3, 2021
Pamela in Paint was awesome!
I needed to stain my new pavers (which were the wrong color) and Pamela in paint spent an hour helping me understand the ins and outs of staining concrete. Pamela even obtained a piece of broken paver from the garden dept and ran samples of various colors for me. Who provides this sort of genuine customer care these days? I can't express how impressed I was with this person and the entire experience at HD today
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Recommended
Nov 25, 2021
Great consultative experience!
Made a large Milwaukee purchase today and would like to give a shout out to Stan Wolfenbarger and Marissa Ramundo for their excellent demonstration of teamwork and service to me for this purchase.
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Sep 27, 2021
Very friendly and Clean
The store is overall very clean! There are friendly and of course not so friendly employees. Some make you feel like they have known you for years and other make it seem like you are bothering them are using their time up.
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Recommended
Jul 21, 2021
I had a pleasant experience.
I had a pleasant experience.
by
Verified Purchase
Recommended
Jul 15, 2021
Staff always at the ready to be friendly and helpful.
Staff always at the ready to be friendly and helpful.
by
Verified Purchase
Recommended
Jul 4, 2021
Everyone was friendly and Curtis was knowledgeable and took care of us
Everyone was friendly and Curtis was knowledgeable and took care of us
by
Verified Purchase
Recommended
Jun 27, 2021
Clean and well organized store with knowledgeable, polite and helpful employees.
Clean and well organized store with knowledgeable, polite and helpful employees.
by
Verified Purchase
Recommended
Jun 22, 2021
Great shopping experience from selection to helpful employees
Great shopping experience from selection to helpful employees
by
Verified Purchase
Recommended
Jun 6, 2021
Everyone was very pleasant and helpful
Everyone was very pleasant and helpful
by
Verified Purchase
Recommended
Jun 2, 2021
If you are looking for appliances go see Vanessa, she is very helpful.
If you are looking for appliances go see Vanessa, she is very helpful.
by
Verified Purchase
Recommended
May 25, 2021
Associate in flooring couldn't have been more helpful, All the associates we encountered were fr...
Associate in flooring couldn't have been more helpful, All the associates we encountered were friendly and helpful. Restrooms are clean and well stocked.
by
Verified Purchase
Recommended
May 15, 2021
This store is always well organized and its employees well versed on what is available. and the ...
This store is always well organized and its employees well versed on what is available. and the store has a little bit of everything you might need with awesome prices.
by
Verified Purchase
Recommended
Apr 30, 2021
If you want a thorough explanation and friendly service in the appliance department-see Vanessa.
If you want a thorough explanation and friendly service in the appliance department-see Vanessa.
by
Verified Purchase
Recommended
Apr 18, 2021
Very clean store. Great and happy associates that are willing/ready to assist customers. Manageme...
Very clean store. Great and happy associates that are willing/ready to assist customers. Management visibility very encouraging.
by
Verified Purchase
Recommended
Apr 15, 2021
Keep up the nice friendly atmosphere within the store. Great cashiers. Clean store. Thumbs up.
Keep up the nice friendly atmosphere within the store. Great cashiers. Clean store. Thumbs up.
by
Verified Purchase
Recommended
Mar 30, 2021
This Home Depot offers awesome customer service. It is well stocked and clean. Stop by and check ...
This Home Depot offers awesome customer service. It is well stocked and clean. Stop by and check it out for yourselves. I believe you will be pleased with the experience.
by
Verified Purchase
Recommended
Mar 29, 2021
Store had fantastic inventory,staff friendly and helpful,and prices were very within reason.Would...
Store had fantastic inventory,staff friendly and helpful,and prices were very within reason.Would love to see this HomeDepot add equipment rental,would much rather come here than Chesterfield,maybe someday.