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Filter Reviews By:Rating, Profile, Gender, Age (523)
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Showing 1-30 of 523 reviews
Feb 27, 2020
I have never been disappointed when shopping at this Home Depot. The customer service is friendl...
I have never been disappointed when shopping at this Home Depot. The customer service is friendly and all employees are accommodating. If I cannot find a particular product since this store does not carry it an associate is usually knowledgeable about where I can locate it. I like shopping where I can count on pricing too.
by
Verified Purchase
Recommended
Feb 13, 2020
V.M., an appliance specialist at my local Home Depot, took extra time to make sure I considered a...
V.M., an appliance specialist at my local Home Depot, took extra time to make sure I considered all the options when looking for the right refrigerator for my family. When I shared with her the lower cost at another major appliance distributor for the refrigerator I selected, she immediately went to work to make sure Home Depot matched the lower price and arranged delivery to our home. The gentlemen who delivered our refrigerator were very careful taking out the old refrigerator and bringing in the new one. I had an excellent experience.
by
Recommended
Feb 2, 2020
Staff are friendly and helpful.
Staff are friendly and helpful.
by
Verified Purchase
Recommended
Jan 27, 2020
Uneducated employee, kept putting in the wrong info. I have to go another week without an oven be...
Uneducated employee, kept putting in the wrong info. I have to go another week without an oven because of her incompetence. I even corrected her and she still put in the wrong delivery address. I had to cancel the order and reorder, now I'm over the limit on my credit card. The best was when she tried to blame me for the wrong info even though she was getting the address from my drivers license which was in her hands.
by
Jan 22, 2020
I have been a regular customer of Home Depot for decades and have shopped stores in Virginia, Nor...
I have been a regular customer of Home Depot for decades and have shopped stores in Virginia, North Carolina, and Florida. My first visit to the South Hill, VA store was a eye-opening surprise and a wonderful treat.
The South Hill location is well organized, well stocked, and clean. The employees are very friendly and willing to help, well beyond the experiences that I have had at other locations.
I also want to note that the lighting area has the best selection of interior/exterior lighting that I have seen in any other HD store. The variety rivals any of the online specialists that we have shopped.
Other home improvement retailers would do themselves a favor by modeling their operations after this particular store.
"Keep up the good work Home Depot."
by
Verified Purchase
Recommended
Jan 20, 2020
Every time over the past 3 years I shopped at this store, the staff are very friendly, courteous ...
Every time over the past 3 years I shopped at this store, the staff are very friendly, courteous and helpful
by
Verified Purchase
Recommended
Jan 16, 2020
great store, and good associates
great store, and good associates
by
Verified Purchase
Recommended
Jan 10, 2020
People super friendly and helpful, store very clean and aisles easy to get through very well laid...
People super friendly and helpful, store very clean and aisles easy to get through very well laid out we came down from Keysville VA about 50 minutes away after verifying by phone that they had the qty and type cabinets we wanted, whole lot better experience than stores closer to us we will be repeat customers
by
Verified Purchase
Recommended
Dec 17, 2019
The store is always stocked with the right products for my needs and the staff is very friendly a...
The store is always stocked with the right products for my needs and the staff is very friendly and informative.
by
Verified Purchase
Recommended
Dec 14, 2019
We have received excellent customer service from customer service desk and in appliances. When pr...
We have received excellent customer service from customer service desk and in appliances. When products were purchased and had to be returned team members have worked together to accommodate all of our requests.
by
Verified Purchase
Recommended
Dec 14, 2019
It was absolutely wonderful, much help.
It was absolutely wonderful, much help.
by
Verified Purchase
Recommended
Dec 14, 2019
This store is very organized and the employees are extremely helpful.
This store is very organized and the employees are extremely helpful.
by
Verified Purchase
Recommended
Dec 13, 2019
Workers are always helpful.
Workers are always helpful.
by
Verified Purchase
Recommended
Dec 12, 2019
one of the best Home Depot iv'e been to.
one of the best Home Depot iv'e been to.
by
Verified Purchase
Recommended
Dec 8, 2019
leah was very nice and helpful. you need more cashers like her.
leah was very nice and helpful. you need more cashers like her.
by
Verified Purchase
Recommended
Dec 3, 2019
SOUTH HILL HOME DEPOT IS MY STORE FREINDLY WORKERS ALWAY READY TO HELP YOU AS YOU ENTER THE STORE...
SOUTH HILL HOME DEPOT IS MY STORE FREINDLY WORKERS ALWAY READY TO HELP YOU AS YOU ENTER THE STORE, AND IT ALWAYSHAVE GOOD DEALS
L
by
Verified Purchase
Recommended
Nov 22, 2019
I like this store, the staff is always friendly and helpful.
I like this store, the staff is always friendly and helpful.
by
Verified Purchase
Recommended
Nov 17, 2019
The customer service and product availability is better at the South Hill Home Depot than any oth...
The customer service and product availability is better at the South Hill Home Depot than any other retailer in town. The store is clean, the merchandise is well-stocked and meticulously displayed, and the employees are willing to go out of their way to be friendly and helpful, careful to listen and quick to assist.
by
Verified Purchase
Recommended
Nov 12, 2019
Look hands down this is the best store around the whole night crew that worked on 11/11/2019 were...
Look hands down this is the best store around the whole night crew that worked on 11/11/2019 were the bomb. They went above and beyond for little ol me
by
Verified Purchase
Recommended
Nov 7, 2019
Cashier Kalyssa, in outside lawn and garden was extremely helpful and had a wonderful personality...
Cashier Kalyssa, in outside lawn and garden was extremely helpful and had a wonderful personality. Makes a wonderful staff..
by
Verified Purchase
Recommended
Nov 5, 2019
Super friendly and helpful associates in this store. Store is always clean and we love shopping ...
Super friendly and helpful associates in this store. Store is always clean and we love shopping here in South Hill!
by
Verified Purchase
Recommended
Nov 1, 2019
One of the best Home Improvement stores I have ever shopped in.
One of the best Home Improvement stores I have ever shopped in.
by
Verified Purchase
Recommended
Oct 30, 2019
Ms. Cheryrl I believe I spelled her name correctly and Buck, the young lady at costumer service a...
Ms. Cheryrl I believe I spelled her name correctly and Buck, the young lady at costumer service are wonderful and very helpful.
by
Verified Purchase
Recommended
Oct 22, 2019
Associates are courteous as well as helpful. Both times that my husband and I had to pick up our ...
Associates are courteous as well as helpful. Both times that my husband and I had to pick up our purchases, we were assisted by people who care about customer service. We will return for whatever home improvement products we need. Thank you Home Depot!
by
Verified Purchase
Recommended
Oct 21, 2019
Every home Depot in this country that I do business with, I am extremely satisfied when I walk ou...
Every home Depot in this country that I do business with, I am extremely satisfied when I walk out the doors
by
Verified Purchase
Recommended
Oct 14, 2019
The employees here are consistently friendly and helpful. When they are talking with each other t...
The employees here are consistently friendly and helpful. When they are talking with each other they readily interrupt their conversation and turn to help or ask if help is needed to any approaching customer.
In too many stores employees are more interested in talking to each other than assisting a customer or don't want to interrupted from their assigned task for fear of supervisor disapproval that they were not doing what was assigned to them. (The "Sorry I cannot help you because I am stocking shelves.")
As I said, this store is consistently friendly and helpful.
by
Verified Purchase
Recommended
Oct 12, 2019
great parking, clean and well lit store, wide isles make it easy to shop, friendly and helpful em...
great parking, clean and well lit store, wide isles make it easy to shop, friendly and helpful employees, easy checkout.
by
Verified Purchase
Recommended
Oct 5, 2019
very satisfied with my shopping experience here in South Hill Home Depot.
very satisfied with my shopping experience here in South Hill Home Depot.
by
Verified Purchase
Recommended
Oct 2, 2019
The store is very nice and stocked very well. The flooring associates are not too anxious to help...
The store is very nice and stocked very well. The flooring associates are not too anxious to help you and it took forever to pick out what we needed without anyone there to help and show us where to find what we needed.
by
Verified Purchase
Sep 26, 2019
Whenever we go to Home Depot there is always someone there to direct us to the product we want. E...
Whenever we go to Home Depot there is always someone there to direct us to the product we want. Employees seem knowledgeable but, if not, they'll refer us to someone who is an expert! Also, since my husband is former military having served in Vietnam, you always give a discount! How kind of you!!