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Filter Reviews By:Rating, Profile, Gender, Age (389)
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Showing 1-30 of 389 reviews
Jan 10, 2024
I really like all the employees, that helped me while I was shopping there, thank you!
I bought this washer and dryer, about 4 or 5 months ago its shakes a little, but I like it. Thank you so much home depot!
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Recommended
May 14, 2024
Southaven Home Depot review
I purchased mini pine bark nuggets. They are hard to find at other stores like Home Depot. Good product that I use in potting up garden plants.
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Recommended
May 7, 2024
Exceptional customer service
Michael from the appliances department listen to my desires and provided be with great assistance with my purchase. He was patient and kind. The front desk associate was extremely helpful in finalizing the purchase. My mom was extremely happy because she is getting a washing machine that she desired and needed for Mother's day .We walked out of the store with huge smiles!
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Recommended
Apr 29, 2024
Blinds Department
Carolyn, in the Blinds Department (10), Stars
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Recommended
Apr 25, 2024
Excellent customer service
My visit was great because of Matt.
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Recommended
Mar 25, 2024
Nice store
Clean store and nice customer service.
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Recommended
Mar 2, 2024
Stage road location pro desk employees are excellent
These ladies are absolutely amazing
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Recommended
Mar 1, 2024
Washer and Blinds
Had all the blinds in stock and they cut one!! Had the washer we wanted and picke3d up the same day!!
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Recommended
Jan 4, 2024
Wonderful People
Junior, Raphael, and Tennessee were so helpful in loading 40 bags of top soil and 18 bags of mulch in the cold weather.
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Recommended
Dec 18, 2023
Amazing service!!!
I don’t think I could ever have great service like I’ve had here! Re modeling our first home and over the last couple of days this store has been so awesome and all the employees have been so amazing!!
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Recommended
Dec 2, 2023
Some amazing workers, some extremely terrible workers
On November 30th, I visited a store around 5-6 PM to locate items and arrange a willcall, expecting everything to be ready by 10 AM to 12 PM the following day. Despite assurances from managers that my items would be prepared by 6 AM, when I arrived at around 10 AM the next day, none of the vanities I had selected had been pulled. Worse, some of the vanities I had paid for were intentionally sold to other customers, even after I explicitly informed the workers that these items were mine. This resulted in significant delays and confusion. I faced contradictory instructions from an associate named Caroline and a lack of action from another worker, Austin, which led to over 7 hours of frustration in the store its a shame that the poor etiquette and behavior of a few workers . Despite the helpfulness of staff members like Ethan, Phyllis, Jaylan H, Donna, and Mike, my experience was largely negative due to these issues. The situation was especially burdensome as I live over an hour away and was using a truck and that means mileage isn't the best on those especially while carrying payload, leading to further time and financial losses
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Nov 16, 2023
Washer
I purchased a washer on 11-8 and was not notified that when I purchased it that i had to pay for installation or pay someone to install it for me when it was delivered
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Nov 8, 2023
Great service
All the lady’s at the service desk are always so nice every time I come in there
Cam, Katelyn, Akira,Mandi, Etta, Adriana
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Recommended
Oct 20, 2023
Great customer svc
Went to buy a new fridge. Jimmy and Geri Rae in appliances were both very helpful - polite, friendly and caring.
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Recommended
Oct 15, 2023
Best Home Depot around
Always friendly and helpful. Even if the employee doesn't work in that department, they will either try to help or find you the person who can. They are a busy store, so sometimes it takes a few minutes, but they always come through.
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Recommended
Oct 7, 2023
Great prices
I purchased a fire pit, it's just the right size for my patio and the price was very reasonable.
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Recommended
Sep 5, 2023
Shopping experience at home Depot Southhaven
The home and garden department is a must visit when I shop at this location. The plants are always so beautiful and well water. It's always clean and organized and I can use the handicap riding cart to see all the beautiful plants.
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Recommended
Aug 22, 2023
Great Customer Service
Every time I go to this Home Depot, I always feel appreciated being a customer. Associates are always friendly and very helpful whether it's their department or not. I have never felt rushed during a visit, ever. Great customer service always.
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Recommended
Jul 19, 2023
I can't give the 5 stars even though I know they deserve it.
There are not enough cars to transport construction materials... but the one that does take the 5 stars is Mr. Will from Prodesk
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Recommended
Jun 25, 2023
Great floor manager!
If you need assistance, ask for Monica. She is the best!
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Jun 17, 2023
In and out store, fast for contractors and homeowners.
Bought lumber and doors after tornado damage, 3 more months of repairs at least. Thanks for Emony and her knowledge of products.
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Recommended
Jun 2, 2023
DO NOT CALL
Employees at this store simply do not answer the phone.
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May 5, 2023
Manyhats
Southaven Home Depot is a much better store than Olive Branch they take pride in their job. Although both stores could use more employees because they are short handed.
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Recommended
Apr 20, 2023
Items ordered for pickup were charged to my card but I never got to pick items up
I ordered numerous items and someone most likely in store put the items as picked up but I didn't pick any items up from that ordered. They returned some of the items and credited my credit card but apparently keep the others items and had someone pick them up. This has happened twice. So, please watch so this will not happen to you.
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Mar 30, 2023
Great Great great great
Great Great great great
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Recommended
Feb 24, 2023
Kudos to TRE" in the lumber Dept.
I was trying to find some lumber and sheet rock. And this young man TRE" was awesome.
He explained how I could order my stuff and have Home depot deliver it to me. I really appreciate it.
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Recommended
Jan 17, 2023
Great customer service
Good customer service
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Jan 9, 2023
Excellent store
Great customer service. Smiling faces and willingness to help customers.
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Jan 7, 2023
people very nice
people very nice help me find what i was look for
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Recommended
Jan 3, 2023
Better
It was a good experience and great customer service