#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)620-5415
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
89 Interstate Park Drive
Southington, CT 06489
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Customer Store Reviews

  • 4.7 out of 363 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (363)
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Showing 1-30 of 363 reviews
Great hardware store
Gary in pluming rocks. I go there for his plumbing help. Juls and Nora figured how to return my complicated order today. Thank you!
by
    • Recommended
    Excellent customer service
    I have shopped at many stores being a contractor and this Southington store is by far the best. Everyone from the customer service department to the sales associates to the pro desk . Everyone is super nice and extremely helpful. I actually enjoy spending money which sounds weird but I don’t mind spending money for great service.
    by
      • Recommended
      Great place, great service.
      The staff here has always been so friendly and helpful. I always get the assistance I need to find what I am looking for and checkout staff is great.
      by
        • Recommended
        Not perfect but it’s okay
        I bought DeWalt pressure washer and not happy with it pump is already like milky and I feel like pump needs replacement
        by
          • Recommended
          Friendly staff
          Love this Home Depot, I have been to others, but nothing like this one. The staff is amazing and quick to help.
          by
            • Recommended
            My favorite store
            The staff is always very friendly and helpful.
            by
              • Recommended
              Great customer service
              Shopping in the Home Depot off queen street you don’t have to search around for someone to help you they see you and ask you if you need help. I didn’t find that in any other Home Depot in the Nearby towns. There’s always someone there to help you right within the entrance of the store. Joe in flooring went above and beyond to help me with my choices.
              by
                • Recommended
                Great experience with Eric
                I had a great experience with an employee named Eric. He came running over out of no where to give me a hand when Sheetrock. Even ran outside and got me a cart. Not 5 stars because the manager at the self checkout was miserable and treated me poorly for no reason. She ruined the mood of all the employees in the area. Not someone who should be working with customers if you care about customer satisfaction. Thank you Eric !
                by
                  • Recommended
                  It has everything but the store is positioned at a dead end
                  It is a long drive to reach the parking lot
                  by
                    GREAT Employees, GREAT Service!
                    Very helpful young lady in the paint department helped me with paint recommendations for the condo I just bought as I have a blind dog that has accidents against the wall at times. Cashier was very friendly, but the absolute star of the show was the incredible man who loaded my purchase into my Jeep, as a 5 gallon paint can is much too heavy for me. His name is José. Please believe that HE is the reason that I will happily come back to Home Depot, as he was friendly, helpful and professional.
                    by
                      • Recommended
                      Awesome customer service at this store
                      Every time I go to shop here I’m delighted by the customer service! I actually know some of the employees names they are so nice. Thank you Jules and Margie
                      by
                        • Recommended
                        Thank you, Sue
                        Sue went above and beyond in helping me. She did not ‘point’ to the isle. She took me to the isles and helped me find items for multiple projects. She asked my name (a first). I felt more like shopping with a friend than an employee. Awesome job! The Home Depot is lucky to have you. Thanks to Cheryl and female tool representative (Cheryl knows her name) as well.
                        by
                          • Recommended
                          Great Store
                          Have been shopping at this store since it opened. They always have the product(s) I need and very competitive prices. Also very convenient to my home.
                          by
                            • Recommended
                            Veteran’s discount change is inadequate for older vets!!
                            I was happy with doing my shopping at Home Depot, even had kids giving me gift certificates for birthday and Christmas. However, Home Depot has changed the way the do the veterans discount through a code you must present. Not being tech savvy, I can’t seem to come up with the code unless my daughter or wife is with me. So, even though I have my military documents with me, I didn’t get my discount on my last visit. It is disappointing. I am going to going to the other home improvement store in our town from now on, since they give you the veterans discount without all the hassle.
                            by
                              Great hardware and supplies store.
                              Great place to find home maintenance,upgrades,and repair supplies.
                              by
                                • Recommended
                                Has always had great customer service and all the products i need
                                The employees are great to customers and are very knowledgeable! Sean is definitely a person to look for he is a great person very knowledgeable and helpful and friendly. Made my experience very good at this location!
                                by
                                  • Recommended
                                  Cashier Antonio is very nice
                                  Cashier Antonio is very nice
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Staff is very helpful. I realize this store is not one of the bigger Home Depot’s, but has what I...
                                  Staff is very helpful. I realize this store is not one of the bigger Home Depot’s, but has what I’m looking for 99% of the time.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  My deepest & sincere THANKS to GREG @ Customer service in purchasing a desperately needed 8,000 B...
                                  My deepest & sincere THANKS to GREG @ Customer service in purchasing a desperately needed 8,000 BTU LG AC . The personal service given to me far exceeded my expectations. Your kindness was deeply appreciated. Keep it going, it's contagious.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Great employees. Knowledgable advice from department staff which is crucial when you are a DIY an...
                                  Great employees. Knowledgable advice from department staff which is crucial when you are a DIY and want to be efficient and successful.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Excellent help and knowledge employees. Willing to work with customer and prices of product.
                                  Excellent help and knowledge employees. Willing to work with customer and prices of product.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Courtney in appliances was helpful, friendly & professional. We were in this Home Depot a few da...
                                  Courtney in appliances was helpful, friendly & professional. We were in this Home Depot a few days before looking at washer, she offered to help answer any questions we may have. Both my husband & I felt like she really wanted to help. We have been looking for a washer for 2 months, I did a lot of research & went to several stores, small & large. There is 2 other Home Depot s closer but wanted to go back to this one. GREAT experience with Courtney! We are happy with purchase! Diana & Robert~
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Love being able to order something online and have it ready for me when I walk in the door. Staf...
                                  Love being able to order something online and have it ready for me when I walk in the door. Staff are great, always willing to help. Check out is easy and fast, and the store itself is always well stocked and clean.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Best Home Depot around - staff are always friendly and helpful. The store is always well stocked...
                                  Best Home Depot around - staff are always friendly and helpful. The store is always well stocked and very neat and organized. I found everything I was looking for and the people in hardware were able to sell me a more expensive product that offered more features and better suited my needs. Highly recommended.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Everytime no matter what I need, the associates are always very helpful, and the store following ...
                                  Everytime no matter what I need, the associates are always very helpful, and the store following all covid protocols keeps me feeling safe!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Love the store and the sales person was great.
                                  Love the store and the sales person was great.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Outstanding staff, always friendly and helpful. Store is well organized, fully stocked 99% of th...
                                  Outstanding staff, always friendly and helpful. Store is well organized, fully stocked 99% of the time and ordering online, when needed, is extremely easy. Prices are comparable with other chains on many items but the staff who always help you out are the real reason we continue to shop here. Have been coming to this store now for 25 years and will continue to do so in the future.
                                  by
                                  • Verified Purchase
                                  Good old fashion service .. wonderful customer relations always ready to help you
                                  Good old fashion service .. wonderful customer relations always ready to help you
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very organized and clean home depot the staff are very helpfull And respectful they help out any...
                                  Very organized and clean home depot the staff are very helpfull And respectful they help out anyway they can,mr Sean and mrs kayley the cashiers where amazing to get me going with all my needs, I lived farAway but I will choose this Home Depot again And definitely recommended to anyone.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Triple check your receipts before you leave or even before you swipe credit card. This store is b...
                                  Triple check your receipts before you leave or even before you swipe credit card. This store is by far the worst when it comes to actually showing the prices your charged from what your told and from what the labels show Buyer beware
                                  by
                                  • Verified Purchase
                                  Showing 1-30 of 363 reviews

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