Reviews for Southport #2012

I looked online for what I needed, found the aisle and bay numbers, we found it exactly where it said it was.

I have only one hand & needed assistance loading 12' lumber from the 2nd shelf. No help available. Management & Staff used to be the absolute best under Josh Libby. New Management & assistance is rarely seen or available.

Amandeep at the customer service counter is amazing! I was in a financial pickle, where I had extra supplies from a project that I no longer needed but unfortunately didn’t have the receipt. Amandeep helped me out in a professional, timely, and understanding manner and was able to supply store credit. Because she was so helpful and delivered excellent customer service, I’ll absolutely be back to this Home Depot for future projects. Thank you so much, Amandeep!

Requested help loading a purchase on my trailer, nobody showed up until after I loaded 12 of the bags of mulch, after honking horn and flashing lights over 5 minutes. I purchased 30 bags. I am a senior citizen with health issues as well, and I stopped loading because of my health issues. Very Poor. If I could rate _5 Stars I would

Super clean and organized. Everyone employee was accommodating. I hade my two young sons with me and everyone was so kind.

I Have had to make two returns the past week, last one being today a Blackstone grill that was damaged upon delivery. The customer service team is absolutely wonderful taking the time to see that my return was handled and to reorder the product for me. Thank you Home Depot for the great associates not only behind the desk but on the floor as well. Home Depot is my number one go to for all my needs.

Thanks very much I like it

I recently visited Home Depot to purchase some home improvement supplies and was amazed by the exceptional customer service provided by Brittany and Naomi, two of their employees. From the moment I entered the store, they greeted me warmly and asked if I needed any assistance. They patiently listened to my requirements and helped me find the exact products I needed. Brittany's expertise and knowledge were evident as she guided me through the store and provided me with detailed information on how to use the products. She was friendly, attentive, and went above and beyond to ensure that I found everything I needed. Naomi was equally helpful, offering her expert advice and assistance with a friendly smile. Their positive attitudes and attention to detail made my shopping experience a breeze. They made sure that I had all the information I needed and provided me with some helpful tips on how to tackle my home improvement project. Even when faced with challenging questions, they remained composed and focused, working tirelessly to find the best solutions for me. Overall, I was impressed with the exceptional customer service provided by Brittany and Naomi at Home Depot. Their commitment to providing outstanding support and their willingness to go the extra mile for their customers is truly commendable. I would highly recommend them to anyone looking for expert advice and exceptional customer service at Home Depot.

Told they had 5 lawnmowers in stock (online and at the store) so we ordered one. Made a delivery date and then 2 days later we are told now they can’t get it delivered until later in the week. No one will explain the problem. VERY FRUSTRATING!

We had to as different employees where certain items were. Everyone were asked showed or directed us to where we needed to go without any hesitation. Checkout was very pleasant also.

We just went to look at carpet and had another company coming to give us carpet but after talking with Loyola we changed our mind. This lady was so kind and helpful. She was very patient and addressed all our questions with the greatest professionalism!

THEY GUIDE CUSTOMER THE RIGHT DIRECTON WITH SMILE ON FACE !

Master plumber Mark is a terrific source for plumbing issues. Much better than your competition.

Great, friendly and very helpful store employees

This store is a nice store but the employees don’t care about their jobs or helping customers

Had one of the best customer service experiences I've ever had, best in a long time or at any home improvement store.

Every time I come in to this Home Depot, every person I come across seems eager to help, always asking if I need help with anything. I generally don’t, since I’ve already looked it up online as to where the location of the items I’m looking for are, but it’s always nice to know that they’re willing.

Great customer service and service desk is always ready to make the customers happy love this store

I visited this store today after leaving Lowe’s, realizing they did not have Apple Pay. To my surprise, Home Depot did not have Apple Pay as well. Amandeep saved me from having to go home to get my purse (that I had to forgotten at home) and manually checked me out with my card number I keep saved in my phone. Her service saved me from visiting a different store that is closer to my home. Thank you Amandeep for saving me time and resources!

Home Depot has been great to deal with, and the customer service especially a lady named Gina was awesome.

Terry, I hope you have a great day you did a great job helping me out thank you!

Took 20 minutes in an empty store for someone to finally come and help get a tool. Employee came and didn't have the correct key for the lock and had to wait another 3 mins for him to finally get us the tool.

The staff could not be friendlier, wonderful place to shop.

This store has the best employees around. If they don't know they won't rest until they figure it out.

Becky was amazing and more than willing to help us get the design we were looking for.

Wonderful people work at this location, I have shopped other locations and really enjoy the service at Southport, keep it up

I met Kathy when I was checking out and she was helpful and very kind!

The Home Depot is a great place to shop… Never disappoints… I get everything I need there plus many products I would have to go to other stores to get…

The worst customer service, very disrespectful

I had appointment scheduled for installing flooring for newly purchased home. I was greeted by the representative very nicely. Her name is Loyola Slagle. She could help me update my order, suggest me what flooring options are good and if my option to install wood flooring in kitchen was good. She helped me everything and her detailed eye on the quote helped me save some money as well. I would surely recommend her to my friends and family. She is such a lovely person to work with.