#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)363-8400
Tool & Truck Rental(904)363-8414
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9021 Southside Blvd
Jacksonville, FL 32256
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Customer Store Reviews

  • 4.7 out of 834 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (834)
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Showing 1-30 of 834 reviews
The Best shop to explore for decorating your home.
I bought two bags of grass seed. The grass grows fast and looks great.
by
    • Recommended
    Nice helpful employees. I love shopping in Home Depot for my garden
    Marble chips. New vs old marble chips
    by
      • Recommended
      Wonderfull staff
      We really love this Home Depot! The employees are so friendly and helpful. Not only is the the store very clean but the selection of merchandise is always plentiful.
      by
        • Recommended
        Great Friendly Customer Service
        Thank you, Anita and Ricardo, for the outstanding customer service you provided. In today's culture of low expectations and delivery of VIP treatment, it is extremely refreshing to be greeted and served by two who understand how to treat and take care of their customers.
        by
          • Recommended
          Ellen in Appliances
          I can’t even begin to describe how much we adore Ellen. She was the most kind, helpful and friendly woman. She helped us find a new washer machine and fridge. Walked us through every brand until we found one we loved. The next day we unfortunately had to return the washer due to it having problems. But she saw us and helped right away. She helped us find the next closest washer machine. Lillian the manger on duty was excellent as well. Very thankful for both ladies for their help and kindness!
          by
            • Recommended
            SEE MIKE IN ELECTRICAL
            I NEEDED HELP IN 2 DEPTS. MIKE WAS KNOWLEDGEABLE AND HE MADE IT POSSIBLE FOR ME TO BUY 2 ITEMS THAT I COULD NOT OTHERWISE COFIDENTLY PURCHASE. THEY WERE EXACTLY WHAT I NEEDED. THANKS: MIKE IN ELECTRICAL. HE KNOWS HIS STUFF..
            by
              • Recommended
              Over the top Customer Service From Dane
              Dane went over and beyond to help me with my specials project for my wife. Thank you Dane.
              by
                Great customer service
                Andrea at your customer service desk turned a negative experience we had with a Sunjoe product positive.
                by
                  • Recommended
                  Exellent Everything
                  They have amazing prices and anything you may need! Need supply’s at a low price with just about everything you need along with it? Home Depot most certainly has it! Kids hungry or thirsty while shopping? Home Depot has a snack and drink area for you kids to get their favorites! Home Depot has everything you need.
                  by
                    • Recommended
                    Amazing people and layout
                    Always can find what I need quickly. When j need help. Someone always does. Great place and great people has beeny experielence
                    by
                      • Recommended
                      Exceptional staff
                      I visited this location in search for a solution to a problem that's been inhibiting my employer from keeping the patio bar open because it has been too cold. We had several broken propane tower heaters that I took apart and brought the culprit gas valve knobs that were rusted over. As a team Nadeem, Alex, Amos, Brock, and Drew were able to fix the problem, with Drew loosening the knobs and recommending PB Blaster to soak them overnight. Their knowledge and effort was exceptional. They continued to search for a solution until one of them could fix the problem. These individuals deserve commendation for their synergy. Thank you!!!
                      by
                        • Recommended
                        See Ron Rountree for Appliances
                        What a joy to work with Ron Rountree, Appliance Specialist, while shopping for a Samsung Bespoke refrigerator/freezer and dishwasher on a very busy Black Friday. It was evident that Ron had thorough product knowledge about the series. We placed a custom order, which encompassed several details, and he ensured everything was correct, alleviating any chance of error. Efficient, experienced, and professional, we highly recommend Ron for all appliance needs.
                        by
                          • Recommended
                          1 found this review helpful
                          Christmas deals.
                          The best deal and good customer service!
                          by
                            • Recommended
                            Great service
                            I came to get lightbulbs that were very strange and I was frustrated as it was early in the morning and i had worked a full shift, but Mike T immediately helped me find it very kindly. Monique was also very helpful at check out.
                            by
                              • Recommended
                              Brock was awesome
                              Brock was our cashier and she was awesome. Brand new but should be used as a model for other employees to learn from. Friendly and helpful which is something I’ve felt was REALLY lacking at HD.
                              by
                                • Recommended
                                Helpful staff
                                Literally, every person that I encountered in the store earlier this evening tried to be helpful or was helpful and pleasant
                                by
                                  • Recommended
                                  Great Service
                                  The Associate came and help me immediately after I asked for someone
                                  by
                                    • Recommended
                                    Supier friendly and knowlegable staff.
                                    We just moved into a new home and had plenty to look for in the store and plenty of questions. Every question was answered and they all had the best attitudes. I have made it my go to store as a result.
                                    by
                                      • Recommended
                                      Easy to navigate store and products
                                      Great products and great prices
                                      by
                                        • Recommended
                                        “Blowing in the Wind” RYOBI Cordless Blower
                                        Battery easy to charge. Lightweight and easy to handle! The leaves never saw it coming!
                                        by
                                          • Recommended
                                          Best hardware store around
                                          Every visit is pleasant and just so easy to find everything I need for all my projects. Definitely a one-stop-shop
                                          by
                                            • Recommended
                                            Cashiers & employees do not want to help / when asked customers.
                                            Cashiers & employees do not want to help /when asked customers. I got yelled at by a cashier, because I did not know how to work the register. I am not a cashier! Why would I know which of the multiple barcodes to use? I did not expect to get YELLED AT by the cashier. I mean they were just standing there talking to each other (not another customer) and I simply asked for help!
                                            by
                                              Very rude treatment
                                              Lashonda on returns was about the most rude person I have ever encountered. It’s a shame that Home Depot hires people like her to deal with customers.
                                              by
                                                Great staff
                                                The staff are very helpful and patient to assist customers.
                                                by
                                                  • Recommended
                                                  Great gardening
                                                  I bought water softener, it’s works great.
                                                  by
                                                    • Recommended
                                                    More customer service needed
                                                    As a women looking for help in plumbing, looking for "the man" but he was to busy in another area. Brought what I thought I needed and left
                                                    by
                                                      • Recommended
                                                      Garden Supplies
                                                      I can always find quality plants and accessories, and the employees are so helpful and courteous.
                                                      by
                                                        Great customer service in millwork
                                                        Dennis was sooo patient with all my questions & concerns regarding ordering a sliding patio door. Service with a smile! Store # 0226
                                                        by
                                                          • Recommended
                                                          Good service
                                                          Helpful employees, Monique complains but she is nice
                                                          by
                                                            • Recommended
                                                            Very friendly sales associates.
                                                            I purchased a weather strip for my patio door. It was very inexpensive and easy to install. I am happy with my purchase.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 834 reviews

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