Reviews for Spring Hill #281

I went to Home Depot located at Commercial Way, two weeks ago looking for a refrigerator water filter replacement and Gigi has helped me immediately. She gave me the double package, for less price. So, I got some savings. She is nice, knowledgeable and also speak Spanish that is a plus for me. Thank Youuuuu Gigi!

Every store clerk was prompt in welcoming and processing my transactions in a timely manor! Thank You Diana N. For being apart of the team

I had to track down someone to cut lumber and the person that showed up was complaining about going to lunch I did not receive my Veteran Discount

The customer service girl Kassy went above and beyond ANY store associate I have ever encountered in ANY retail store. There was a problem with our order and she called all around to other stores and HomeDepot.com since it was an online order. She resolved all issues & we are forever grateful for her help with this stressful project we are trying to tackle. Having employees like Kassy with a cheerful voice and attitude, greeting smile and determination to solve problems makes this HD GREAT!

Most employees at this location are truly amazing and like what they do! There are a few who should go elsewhere for employment

These folks are helpful and respectful ...

I was so lucky to come across Melissa and Jon who helped me with my customer service needs. Home Depot Spring Hill is awesome. I recommend coming here for all your home-improvement needs.

Thank you to Mike& Jaden and the cashier last night. Jaden helped us yesterday and today loading our car. He did a great job. Shari was our cashier last night.

I was very happy at this Home Depot the people are so kind and agree to you when you come in.

Chris and Bianca helped me find my Halloween wish list right after the hurricane ! Chris made sure I got my pumpkin stacks brought to the front. And then Bianca was like my personal shopper finding the rest of my “must haves” !! She didn’t stop until she found everything on my list and made sure to check back with me to see if I needed anything else!! BEST service EVER!!

Ask for Bianca in Customer Service. She is friendly and knowledgable

On a recent trip to Home Depot, I was looking for products such as a sewer bug killer, drain plug, and fiberglass tub repair supplies. Don helped me greatly and even walked me to all the areas of the store to find what I needed. He even got two other associates in the paint section to help me. They were very helpful, also (I did not get their names). Really just outstanding customer service!!!

I seldom ever have an issue finding a person to assist unlke the other big box store nearby. Went in to get another 5 gallons of paint for our new home and I was out of there in 5 minutes with shaken paint needed.

Love getting all my plants at Home Depot!!

Today when we went to pick up the materials we ordered they told us that the carpet that we reserved was sold.Plus we already picked up equipment from the rental department, so we spoke with the manager and he said they would be able to void the contract.the worst part was Jean at the rental department he said the manager was wrong and was probably the worst. Morgan bright at the pro desk was able to help us and get everything straightened out she was then only good part of the whole experience.

I had excellent customer service from Bill in flooring and Jackie in Customer Service. Odalisse at the Pro Desk was extremely rude, including rolling her eyes and smirking. I don’t understand why someone with her lack of customer service skills and poor attitude would be at the pro desk. I do hope management will address this, as I dont want to encounter her again, and I don’t want to have to switch to a different store location or a different company for my home supply needs.

I have been using this store #0281 for years, and never had any type of a problem.

The lady Becky she goes out of her way to help you, thank you

Waited 15 minutes trying to get someone to sell me a grill

Rebecca in the self checkout was very helpful in helping me get registered for my military discount.

Laurie in Customer Service is a great example of what "customer service" should be. Professional yet personable. You can see she enjoys her job working with customers.

Jody the cashier that helped me today is an excellent example of how a cashier should treat the customer, she took the time to sort my items and bag them so they would not cut thru the bags, she also aided me in using my veterans discount when the app would not open properly due to the very poor wi-fi connection in the store. I wish more stores not only Home Depot had employees like Jody that care for the shoppers, just the little more effort that she provided made my shopping experience pleasurable.

Friendly and knowledgeable associates contributed to a pleasant shopping experience.

They are always on top of things unlike Lowe’s across the street. I spend thousand of dollars a month for materials because I am a contractor. They always have 3 people doing returns unlike Lowe’s who always has one person. They are very friendly here also unlike Lowe’s who has some very rude managers and employees.

Scott in garden went out of his way to help me decide on flowers for my front yard. He look extremely busy but stopped to answer all my question Nice to see customer service is alive and well in Spring Hill

Every time I shop at this Home Depot I get great customer service.

Great atmosphere & friendly employees. A good selection of items

Always helpful and friendly

The sales associate Gigi went above and beyond to answer all of our questions. She made this exsperience smooth and actually even fun. My wife and I appreciate customer service like her's immensely. Plenty of products to choose from in store also! From start to finish the experience was a 11 out of 10 stars!

The best organized and stocked store with the friendliest, most knowledgeable staff.