#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)288-2200
Tool & Truck Rental(281)288-2201
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
20131 N I-45
Spring, TX 77373
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Customer Store Reviews

  • 4.7 out of 758 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (758)
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Showing 1-30 of 758 reviews
Employee mistreated
Store well stocked. Clean and well lit. Good music was playing. Employees not too friendly but if they have to work with Martha (she maybe a front end supervisor) I probably wouldn't be very friendly myself. I was embarrassed when I witnessed her being rude to an employee. Not sure if it's worth mentioning shes an older white female and the other employee was a young black female.
by
    1 found this review helpful
    Our goto place for all things home related
    Superb place to shop with ample stocks on appliances and the best discounts in town.
    by
      • Recommended
      Professionalism
      Items are always available and the workers are always helpful
      by
        • Recommended
        Best cashier
        Modesty is the fastest, most kind cashier ever! The world is a better place because of her.
        by
          • Recommended
          Great store! Informed employees!
          I buy a lot of home improvement items and always satisfied.
          by
            • Recommended
            Experience
            Had a great experience with an employee by the name of Lynne. She was outstanding and definitely a people person.
            by
              • Recommended
              Awful self check out
              Cashier at self checkout told me she will have to scan my items in order to make sure everything gets scanned, she made me feel like I was stealing or looks like someone who will do. Next time when I'm remodeling I make sure I show with an expensive clothes or just drive to the Humble depot who don't care what I wear at all!
              by
                Always get help easily
                The employee, Robert was very nice and helped me instantly.
                by
                  • Recommended
                  Home Depot North Freeway
                  My daughter and I were greeted at the door and I notice all isles were labeled,organized, and well kept.
                  by
                    • Recommended
                    Great Service
                    Everyone that helped me in the store was really friendly and took time to help me. This store has a welcoming atmosphere.
                    by
                      • Recommended
                      One armed cashier
                      Modesty is currently with a broken arm and she was the fastest, most kind caring cashier I have ever experienced. She greets and thanks everyone. I enjoy going when she's there.
                      by
                        • Recommended
                        Overcharged by $48
                        Asked if I wanted an extended warranty for $25 and was charged $48
                        by
                          Clean, Great customer service
                          I go to the Home Depot several times a month, employees are always helpful and nice.
                          by
                            • Recommended
                            AJ deserves a raise
                            We always have a great experience in this home depot. Elijah in the truck/tool rental is always fun and nice. Today AJ went above and beyond helping us in the lumber section. We would come back just for his service again!
                            by
                              • Recommended
                              Very helpful staff
                              Kennedy was very helpful checking me out and making sure I had the correct amount of lumber for the job . Keep up the good work
                              by
                                • Recommended
                                Terrible experience. Discourteous staff
                                Very disrespectful staff. Associate laughing at customer that’s upset because of his failure to identify solution to exchange merchandise. Typical attitude from a millenial
                                by
                                  Great location to shop
                                  Out of most the home depots I shop at. I prefer the location in spring l. It usually has the items I need in stock in addition with how helpful the personal is there it makes my shopping experience much better.
                                  by
                                    • Recommended
                                    Amazing employee CJ
                                    CJ is an Amazing employee!! He was extremely helpful and kind. Thank you CJ
                                    by
                                      • Recommended
                                      GREAT HELPERS
                                      RAQUEL, CHUI, AND TAMMY SHOULD BE COMMENDED FOR THEIR GREAT CUSTOMER SERVICE. THANK YOU!!
                                      by
                                        • Recommended
                                        Poor service
                                        I bought a grill, had difficulty getting it loaded and in the process of trying to help a different associate load the grill, I cut 2 fingers. I was very dissatisfied with Travon not to mention not happy having to spend 2 hours at the Urgent Care to get it tended to.
                                        by
                                          Great People
                                          If Sales Cashier Latoya is working, jump in her line and thank me later!
                                          by
                                            • Recommended
                                            Excellent Service
                                            I visited the store this week and the problem I had was solved easily, and another issue was solved also! Great people at the service desk and in the flooring department.
                                            by
                                              • Recommended
                                              Great Employee
                                              On our visit to the plumbing area, we were helped by a young lady named Michi. She was very knowledable and helpful. It was so refreshing to see a young adult sharing her expertise and not looking at a cell phone or being rude and disrespectful
                                              by
                                                • Recommended
                                                Home Depot
                                                This store has the best manager, Paul!! and cashier Elizabeth!! They are amazing!
                                                by
                                                  • Recommended
                                                  Friendly employees
                                                  Had been a long time since I had been in this location,and I was very surprised to see people greet me as soon as I walked in,it was nice shopping experience and the cashier Marissa wow to this lady all smiles and great customer service,made my day seeing someone willing to help and makes you laugh.Good store to go .⭐️⭐️⭐️⭐️⭐️
                                                  by
                                                    • Recommended
                                                    Horrible Service
                                                    Waited over 30 minutes for help then ended up helping the store associate do their job. It took an hour to get 15 feet of wire. Actually had to reschedule my appointment. No associates on the floor to help customers at all. Horrible service
                                                    by
                                                      Employees
                                                      Not enough of employees. The few you do have are great
                                                      by
                                                        Great service!
                                                        I can say enough about the customer service at this Home Depot. They always go above and beyond!
                                                        by
                                                          • Recommended
                                                          Smart Tiles
                                                          I bought two packages of Smart Tiles adhesive tiles to spruce up my bathroom. I knew what I wanted and where it should have been located. I was so happy the Spring location had these as the north Houston location did not.
                                                          by
                                                            • Recommended
                                                            Satisfied
                                                            I went in to purchase a small freezer, because the bottom of mine was freezing up (or so I thought) and ended up with a new fridge that was even priced matched. Irvin was great and was knowledgeable about the products and did not rush me (you know women have to weigh all options). I appreciated his advice, but also the time he took to make sure I was satisfied with the purchase.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 758 reviews

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