#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)977-7604
Tool & Truck Rental(718)977-7610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
13220 Merrick Blvd
Jamaica, NY 11434
map pin
map preview

Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 565 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (565)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 565 reviews
My Self Installed Florida Home Flooring Project
Home Depot is my home away from home. I purchased my flooring from one of their stores and was able to do the job myself.
by
    • Recommended
    Scavenger hunt
    Thank you to Karen the cashier and Yvonne the sales associate. It was a task to find an item that was listed in the store but not on the shelves in plain view. I’m glad know one gave up the search. Also, thank you Ki driving the lift to get the found product which was on the highest shelve in the store on a crate. Now I get to take the product home for the contractor to install on time.
    by
      • Recommended
      Great selection of plants!
      I bought a hanging plant yesterday and it looks great in my kitchen window.
      by
        • Recommended
        Clean store with unhelpful employees!
        I love the location of this store but, the employees are lazy to help customers properly. You have to always run them down for help. If you cannot find help they will only turn up if they see you on a ladder. That gets them in trouble so that's when they are helpful in some sections in certain neighborhoods. This store is clean & is hardware heaven but hard to find help in!
        by
          Washer & dryer
          Mervette helped me to select what I needed and it was such a pleasant experience. She was kind, helpful, friendly and provided the best customer service.
          by
            • Recommended
            GREAT CUSTOMER SERVICE
            .She's very attentive.She greets me.She asks me anything else Homedepot needs more Cashiers like Judith. She is always pleasant and knowledgeable about all products that are sold at Homedepot .
            by
              • Recommended
              Love this store
              This store is always nicely stocked and very neat
              by
                • Recommended
                HOSTILE/DISHONEST
                Unfortunately this store has staff that are very hostile and unwilling to assist. They either hide from you or look disgusted when you request assistance. Also, they are very dishonest when it comes to store policy. A customer service rep refused to hand me back my store credit card because it was empty whereas at other stores the cashier would hand it back to me. Also, self checkout doesn't ask to keep your card as well.
                by
                  Great customer service and care
                  Cheldon provided excellent customer service.
                  by
                    • Recommended
                    Cashier keeps preventing me from getting my email receipt
                    Twice now a certain cashier has pressed buttons at check out inexplicably preventing me from getting an email receipt. I cannot recommend this store.
                    by
                      Good services
                      Good service to install
                      by
                        Great workers, helpful environment, nice people
                        I brought multiple items from the place and they were exactly what I wanted.
                        by
                          • Recommended
                          Very organized quality products
                          Good quality plants and I usually purchase most of my house plants here
                          by
                            • Recommended
                            Always great.excellent service
                            I bought so many things for renovation.everything was excellent.
                            by
                              • Recommended
                              Excellent workers
                              All the staff were helpful
                              by
                                • Recommended
                                Laundry detergent
                                Best customer service I was shock. Cashier kiana thanks
                                by
                                  • Recommended
                                  Modern light switch!
                                  I bought a touch about 6 months ago. And it's now a not working switch. I cannot find the receipt, so now I'm stock with it, I had to use old school switch
                                  by
                                    • Recommended
                                    Ask for Mikada
                                    The young lad named Mikala that helped me was very pleasant and helpful. Her customer service was outstanding.
                                    by
                                      • Recommended
                                      Helpful
                                      The Experience was amazing Cashier Keenia & 2 other women employees were so amazing & helpful
                                      by
                                        Great
                                        The cashier Malaga was extremely helpful.
                                        by
                                          • Recommended
                                          Good Service by Kimmy
                                          Kimmy went beyond the call to ensure I was satisfy.
                                          by
                                            • Recommended
                                            Well stocked depot
                                            Visit regularly and always found the items needed. Always a well stocked Home Depot. Some friendly employees make the experience nicer.
                                            by
                                              The New Home Depot
                                              Even though I experienced some trouble finding my item the Home Depot crew who helped me all put their heads together for the perfect remedy to solve the issue. Now that's what I call team work! Team work enhances your skills, it magnifies creativity to solve problems and it magnetizes customers to return back to The Home Depot who gave them excellent cuatomer support to patronize the establishment. Kudos to the Springfield Gardens Home Depot!!!!! Yeah!! Applause to you!!!!
                                              by
                                                • Recommended
                                                Great job Tifani
                                                Tifani was really helpful and got my order processed in no time.
                                                by
                                                  • Recommended
                                                  Amazing experience at Home Depot !
                                                  I had an amazing experience at Home Depot, all thanks to Ashley. Her exceptional assistance with screws exceeded my expectations. She went above and beyond to ensure I had complete clarity and even arranged for a screw expert named Joe to further assist me. Kimmy also deserves recognition for her outstanding support during the payment process when I forgot my card. Overall, the service provided by Ashley, Joe, and Kimmy was phenomenal. Home Depot is fortunate to have such exceptional team !
                                                  by
                                                    • Recommended
                                                    Quickest visit to Home Depot ever!
                                                    We received a text from one of our tenants on 7/10, informing us that their refrigerator stopped working. I came to the store on 7/11, was taken care of by a fantastic employee named Audrey, and within 30 minutes purchased the refrigerator we needed and saved $50 by being approved for a Home Depot credit card, with no interest on purchase for 12 months!
                                                    by
                                                      • Recommended
                                                      Great service
                                                      I’m usually happy with the service I receive the lines are long but they move swiftly there’s been one time when an employee was rude and I had to put her in her place but other than that the employees are pretty helpful
                                                      by
                                                        • Recommended
                                                        Great staff support
                                                        I would like to recognize especially the staff persons Dwayne who was so helpful in getting me to the area where l was able to get stock which was not in reach and helping me with the heavy item placing it in my car. Such a gentleman Also Tatiana and Rivor who were helpful and pleasant.
                                                        by
                                                          • Recommended
                                                          Professional and Courteous.
                                                          I shopped at the Springfield Gardens Store and was greeted and helped by two (2) salespeople, Katrina and Kervens. They both took time to help me find exactly what I was looking for. They both acted very professional and each was very courteous.
                                                          by
                                                            • Recommended
                                                            Neat, clean and friendly staff.
                                                            Kimberly the cashier was friendly, knowledgeable, professional and patient. Appreciate her customer service skills.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 565 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              101 Green Acres Road

                                                              Valley Stream, NY 11581

                                                              2.09 mi

                                                              Pro Service Desk

                                                              (516)256-1420

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              92-30 168th Street

                                                              Jamaica, NY 11433

                                                              2.68 mi

                                                              Tool & Truck Rental

                                                              (718)557-6968

                                                              Pro Service Desk

                                                              (718)557-6962

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              11220 Rockaway Blvd

                                                              South Ozone Park, NY 11420

                                                              3.62 mi

                                                              Tool & Truck Rental

                                                              (718)529-7273

                                                              Pro Service Desk

                                                              (718)529-7298

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm