#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)977-7604
Tool & Truck Rental(718)977-7610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
13220 Merrick Blvd
Jamaica, NY 11434
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Customer Store Reviews

  • 4.4 out of 565 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (565)
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Showing 1-30 of 565 reviews
Need more worker to help you get rid of cashier that don't want to work that come in with an atti...
Need more worker to help you get rid of cashier that don't want to work that come in with an attitude early in the morning
by
  • Verified Purchase
i recommended anyone who want to get anythings for there home go to this story, it is clean the c...
i recommended anyone who want to get anythings for there home go to this story, it is clean the customer is wonderful. I thanks JAIWANTIE today for letting me know how to save went i shop at Homedepot. Keep encourage people Jaiwantie..
by
  • Verified Purchase
  • Recommended
I like the store at springfield blvd
I like the store at springfield blvd
by
  • Verified Purchase
Shanton made my day! she is very understanding and caring. She goes above and beyond to satisfied...
Shanton made my day! she is very understanding and caring. She goes above and beyond to satisfied her customers.
by
  • Verified Purchase
  • Recommended
My customer service (Janice) make me feel great and expect all agents will treat customers the sa...
My customer service (Janice) make me feel great and expect all agents will treat customers the same way.
by
  • Verified Purchase
  • Recommended
Return policy is not clear, if you use cash and return merchandise without a receipt you can’t ge...
Return policy is not clear, if you use cash and return merchandise without a receipt you can’t get store credit not even $1.25, discussed with Home Depot in chosen neighborhoods. This whole experience was a disaster, I was told only in selective stores will they give you a store credit without a receipt. What does selective stores mean?
by
  • Verified Purchase
Very helpful and professional staff.. Great experience..
Very helpful and professional staff.. Great experience..
by
  • Verified Purchase
  • Recommended
Nice store but the cashier Pat made the visit even more enjoyable. She had a very nice personalit...
Nice store but the cashier Pat made the visit even more enjoyable. She had a very nice personality and was very friendly.
by
  • Verified Purchase
  • Recommended
the Cashier was pleasant and the store was clean
the Cashier was pleasant and the store was clean
by
  • Verified Purchase
  • Recommended
Excellent Experience
Excellent Experience
by
  • Verified Purchase
  • Recommended
Tanya, sales cashier 90491, was very helpful in information I needed and with my items at checkout.
Tanya, sales cashier 90491, was very helpful in information I needed and with my items at checkout.
by
  • Verified Purchase
  • Recommended
the store overall i rated 4 out 5
the store overall i rated 4 out 5
by
  • Verified Purchase
  • Recommended
Mischa your employee was wonderful. We truly appreciate her patient and help even when things got...
Mischa your employee was wonderful. We truly appreciate her patient and help even when things got complicate. She stay committed to helping us success with our purchase. We are grateful.
by
  • Verified Purchase
  • Recommended
Although there were not to ,many people(REPS) on the floor to help . This store was very well sto...
Although there were not to ,many people(REPS) on the floor to help . This store was very well stock and clean . The cashier Sherri was excellent with her hospitality. As she assisted me ,I observed her multi tasking helping others as well . I was by the self check outline.
by
  • Verified Purchase
  • Recommended
Employees got me my order and got me out the store quick
Employees got me my order and got me out the store quick
by
  • Verified Purchase
  • Recommended
This store is the only one of its kind for miles. It gets a lot of business only due to this fact...
This store is the only one of its kind for miles. It gets a lot of business only due to this fact. The cashier employees are not always kind and supplies run out quickly. The parking lot is always full and parking is tight. The store is clean and convenient and is very popular with local handy men and contractors.
by
  • Verified Purchase
  • Recommended
The overall customer service was exceptional, especially from the cashier who took care of my pur...
The overall customer service was exceptional, especially from the cashier who took care of my purchase. The cashier’s name is Jaiwantie, and I must say that in my most humble opinion, she has represented Home Depot admirably and honorably. She was courteous, kind, and respectful. She provided the kind of service that makes customers remain loyal to shopping at a particular store, and if I can help it, this location will be my primary shopping locale!
by
  • Verified Purchase
  • Recommended
We had an excellent experience at this Location. Dave help us through the whole process. Will de...
We had an excellent experience at this Location. Dave help us through the whole process. Will definitely shop hear again.
by
  • Verified Purchase
  • Recommended
As a contractor I have been purchasing at this location since you opened. Sherri Wallace is a he...
As a contractor I have been purchasing at this location since you opened. Sherri Wallace is a head cashier / manager who is always busy yet she takes time to greet me. I always see her extending herself to other customers also. If there are any specials Sherri always lets me know as I am in Home Depot daily buying material.
by
  • Verified Purchase
  • Recommended
Great location to shop...! Convenience, product/material availability and a friendly and supporti...
Great location to shop...! Convenience, product/material availability and a friendly and supportive staff makes the shopping experience at this location worthwhile everytime.
by
  • Verified Purchase
  • Recommended
Products are always on hand. Assistance readily available, employees are very patient, store is v...
Products are always on hand. Assistance readily available, employees are very patient, store is very clean
by
  • Verified Purchase
  • Recommended
The great advantage that this store has always had above the other Homedepot stores that I've vis...
The great advantage that this store has always had above the other Homedepot stores that I've visited, is it always seems to provide an adequate amount of employees to assist customers.
by
  • Verified Purchase
  • Recommended
Sales Cashier Jenieve, was very pleasant and helpful.
Sales Cashier Jenieve, was very pleasant and helpful.
by
  • Verified Purchase
  • Recommended
THE STORE ALWAYS CLEAN AND TO BE HONEST WHENEVER ASK FOR ASSISTANT SOMEONE DO HELP.
THE STORE ALWAYS CLEAN AND TO BE HONEST WHENEVER ASK FOR ASSISTANT SOMEONE DO HELP.
by
  • Verified Purchase
  • Recommended
Store Is Clean, Efficient & Helpful Staff.. Especially The Cashier Patricia @ The Springfield Gdn...
Store Is Clean, Efficient & Helpful Staff.. Especially The Cashier Patricia @ The Springfield Gdns Location In Queens N.Y.
by
  • Verified Purchase
  • Recommended
Clean, and well stacked.
Clean, and well stacked.
by
  • Verified Purchase
  • Recommended
Customer service in this location is good, finding help is VERY difficult, in this and all Home D...
Customer service in this location is good, finding help is VERY difficult, in this and all Home Depot stores that I have shopped in.
by
  • Verified Purchase
  • Recommended
Overall, one of the better locations that I've been to. The associates are usually really great a...
Overall, one of the better locations that I've been to. The associates are usually really great and helpful, and are willing to go the extra mile to help out. The store usually has what I need in stock and is organized so it's easy to find what I'm looking for. If the product is not available, the associates are always willing to check for it online at another location or help me find alternatives. I highly recommend this location!
by
  • Verified Purchase
  • Recommended
This Home Depot is great. Its located at a good place and the staff is really friendly. Our cash...
This Home Depot is great. Its located at a good place and the staff is really friendly. Our cashier Briana really made us feel special.
by
  • Verified Purchase
  • Recommended
Employee courtesy, optimal customer experience , visible items in the store. Store location convi...
Employee courtesy, optimal customer experience , visible items in the store. Store location convience as well, will return and recommend this store to friends and family.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 565 reviews

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