#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)288-3404
Tool & Truck Rental(540)288-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
305 Worth Avenue
Stafford, VA 22556
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Customer Store Reviews

  • 4.7 out of 449 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
Paint Department
David from the paint Department is extremely helpful and knowledgeable my first time painting was a true success. Thank you to the Stafford Home Depot I have accomplished first time home owner projects with a lot of help.
by
    • Recommended
    Great Store
    Always have what I need
    by
      • Recommended
      Experience
      You need more ppl available I see a lot of ppl looking for help and not many ppl available
      by
        Friendly Associate at Lumber
        I was looking for lumber and accessories/tools for a small project and Bryant stopped and asked if I was doing ok/needed any help. I told him what I needed and what I was looking for and he gave me suggestions on everything. He was patient with me and I’m thankful because I was feeling a little overwhelmed with things I needed to find.
        by
          • Recommended
          Pro Desk Associate can save you $$$
          Garland at the pro desk was very knowledgeable and extremely helpful
          by
            • Recommended
            Good Help
            Hudson John Faybeon Did a awesome job with assisting on loading and unloading pallets of cinderblocks. This is exactly what Home Depot needs. More hard workers like them. 305 Worth Ave., Stafford, VA location.
            by
              • Recommended
              Stafford Store
              Great place to shop.
              by
                • Recommended
                Excellent customer service!
                Anthony helped us find the correct part we were looking for. Saved us from ordering the incorrect part online. The two girls at the paint department were equally as awesome!
                by
                  • Recommended
                  1 found this review helpful
                  Great customer service
                  Appreciate all the help from Josh and Andrea? regarding a storm door that I will be purchasing. The person who handles doors was out to lunch so they stepped in to assist me. Great customer service. Thank you!
                  by
                    • Recommended
                    Coleen in Appliances excellent.
                    Bought LG dishwasher. LG products have been good to this family.
                    by
                      • Recommended
                      I had great service, Byrant Clarke was very very helpful!!!
                      I had a lot of questions, and Byrant Clarke was very accommodating, he assisted with my questions and cuts.
                      by
                        • Recommended
                        Wonderful Customer Service
                        Bought our lawn mower at Home Depot and needed a new air filter. Couldn't find one on the shelve. John & Najee helped me find several boxes in the area above the display and got them down. They saved me a trip back. Refilled the display and were friendly and helpful! I appreciate this level of customer service!
                        by
                          • Recommended
                          Keep Hiring Veterans
                          I went in to get a few keys made and since there's not a self-service kiosk, I had to hope someone would come by to help. Chris quickly came by and got the needed keys made. His professionalism, patience, and customer service made me feel like an appreciated customer that was happy to not end up making my own keys. Keep Hiring Veterans, Home Depot!
                          by
                            • Recommended
                            Great Customer Service!
                            My husband and I purchased a home, and we have been doing a lot of DIY updates to make it our own. David in the paint department has been so extremely helpful with what to buy, tips, and tricks for an entire interior paint job. Kevin in the electrical department was also very knowledgeable with wiring an video doorbell. I couldn’t be more grateful for the excellent customer service!
                            by
                              • Recommended
                              Very helpful employees!!
                              On my recent visit to this store, I was shocked to see that customer service was alive and well at this Home Depot location. I was fortunate enough to meet an employee, Bryant Clarke, that actually listened and helped me find a resolution for my problem. Hopefully, you will be so lucky to run into Bryant Clarke on your next visit to this store.
                              by
                                • Recommended
                                28 minutes
                                One person in customer service line. I waited in line for twenty eight minutes
                                by
                                  Great experience
                                  The home depot employees in the rental and Garden department are great. Helped with everything I needed
                                  by
                                    • Recommended
                                    Phenomenal Customer Service
                                    The staff there is very knowledgeable and extremely helpful.
                                    by
                                      • Recommended
                                      GREAT EQUIPMENT
                                      i BOUGHT A DEWALT DRILL AND A MILKWAKEE GUN NAIL, EXCELLENT CHOICE, I AM EXTREMELY HAPPY WITH MY CHOICE, I WILL RECOMMENDED TO ANYBODY WHO USED THIS EQUIPMENT
                                      by
                                        • Recommended
                                        VERY CLEAN, AND GREAT FIXTURES
                                        EXCELLENT CUSTOMER SERVICE
                                        by
                                          • Recommended
                                          Frustrated
                                          Associates in the rental area need more training. Web site inventory is wrong most of the time..
                                          by
                                            Great customer services!
                                            The paint department associate literally ran over to help my associate apply the military discount in customer service Amazing!
                                            by
                                              Customer Service
                                              I wanted to write this review because I want everyone to know that Millie in the customer service area is so amazing to work with. She has fixed many of my online ordering issues or has been able to find a way to get someone else to resolve it. Always a great experience when I get to work with her!
                                              by
                                                • Recommended
                                                Amazing staff
                                                Please thank Brad for me! I locked my keys inside of my car when loading these items. I went inside the store for help, and Brad was BEYOND helpful! I was completely distraught, but Brad’s attitude and willingness to help made the entire situation better instantly. He didn’t allow me to be stranded, and got me back in my car and on my way. Please also thank D. He definitely deserves a special shout out too! You have an amazing staff at your store. I just moved to Stafford, literally got the keys to my house this morning! Because of Brad, this Home Depot is for sure the only place we’re going to for all our current and any future home repair and improvement needs.
                                                by
                                                  • Recommended
                                                  Nice place to shop
                                                  I been to several stores in the area but I always come back to this home depot. The people are just so friendly, they help you. employees are available or near by. they ask you if your finding everything alright.. (Not like me having to go search for someone to help me) I appreciate that.
                                                  by
                                                    • Recommended
                                                    Horrible Customer Service
                                                    Paid for 30 bags of mulch, could not get anyone to help me with loading the mulch after waiting and asking for help for half an hour during non peak times. Approahed store manager Vinnie and she did not care that no one helped me and laughed at my complaint as it was no big deal to her. Ultimately ended up getting refunded for the 30 bags of mulch I purchased
                                                    by
                                                      Every Home Depot is Great...and every one has their quirks
                                                      I chase sales and this location has them often enough as to where I'm here every week. Big items are consistently cheaper and are on sale more often at HD, so check online, download the app, and signup for updates. Availability of said items are a different issue. Everyone knows this, and items will run out immediately.
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        We needed assistance loading mulch into our truck. John, Richard and Q were very helpful and personable.
                                                        by
                                                          • Recommended
                                                          Busy but efficient
                                                          The store is always busy, but the employees are on it. Go in, get what you need, get out. It really is that simple.
                                                          by
                                                            Major ceiling/wall leak
                                                            During my shopping today, I came across a significant leak that could potentially damage all your products on BW-13/BW-14, Dept 29. It seems to be coming from the roof, based on how cold the water was, I'm going to guess that the snow is melting and found it's way into the building. Potentially could cause a customer to slip and fall and file a lawsuit against HOME DEPOT if not taken care of. Worst case scenario, leak continues and more damage is made as winter is still here. I highly recommend someone to take a professional look at it from the rooftop perspective, detail out the findings, take care of it before safety of an associate or customer becomes negotiable. All in all, best of luck. Semper Fi!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 449 reviews

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