#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)288-3404
Tool & Truck Rental(540)288-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
305 Worth Avenue
Stafford, VA 22556
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Customer Store Reviews

  • 4.7 out of 448 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
Great place to shop for all of your Home and Garden needs with a friendly, knowledgeable staff. H...
Great place to shop for all of your Home and Garden needs with a friendly, knowledgeable staff. Home Depot blows the competition away, when it comes to pricing! Not to mention they have price matching should you find your item elsewhere less expensive. When it comes to location and parking they are second to none and very convenient. I've had a pleasurable experience each time I visit. To Store Management and the entire Staff, Thank you for a continuous job well done!
by
    • Recommended
    I would definitely shop here again thanks to the outstanding customer service I received.
    I would definitely shop here again thanks to the outstanding customer service I received.
    by
    • Verified Purchase
    • Recommended
    OUTSTANDING EMPLOYEES AND SERVICE
    OUTSTANDING EMPLOYEES AND SERVICE
    by
    • Verified Purchase
    • Recommended
    My favorite go-to material store. I shop here many times a week. Always great service.
    My favorite go-to material store. I shop here many times a week. Always great service.
    by
    • Verified Purchase
    • Recommended
    The store is neat and has almost everything I need. Other items are available online and the staf...
    The store is neat and has almost everything I need. Other items are available online and the staff professionally navigate through the website and assist customers. We had the pleasure of seeking help from a professional staff, Caitlyn, today. Her great assistance, respect, patience, and smart solutions helped us finalize our shopping cart before checking with a second provider, and spend just over $3000 efficiently getting everything done in a timely manner. Besides, this store has so far provided the most competitive prices. This is of course separate and before the ~$300 discount for my last purchase. Thank you Stafford HomeDepot.
    by
    • Verified Purchase
    • Recommended
    The store is neat, organize and what an awesome customer service.
    The store is neat, organize and what an awesome customer service.
    by
    • Verified Purchase
    • Recommended
    My experience is with the Millwork department and I am totally impressed with the entire team. ...
    My experience is with the Millwork department and I am totally impressed with the entire team. Cheryl, in particular, made shopping for home improvements fun. I purchased several Anderson and Feather River windows and doors and consistently received outstanding service from planning to measuring to ordering. Return phone calls were prompt and I never felt any pressure on making a purchase. Cheryl just wants to make the customer totally happy.
    by
    • Verified Purchase
    • Recommended
    Always find what you need
    Always find what you need
    by
    • Verified Purchase
    • Recommended
    exelent store
    exelent store
    by
    • Verified Purchase
    • Recommended
    Excellent store and customer service. Great Deals! Extremely helpful!
    Excellent store and customer service. Great Deals! Extremely helpful!
    by
    • Verified Purchase
    • Recommended
    THE EMPLOYEES IN THE APPLIANCE DEPARTMENT WERE KNOWLEDGEABLE AND FRIENDLY.
    THE EMPLOYEES IN THE APPLIANCE DEPARTMENT WERE KNOWLEDGEABLE AND FRIENDLY.
    by
    • Verified Purchase
    • Recommended
    The time taken to place an in-store order is too long. Training on computer systems (or an improv...
    The time taken to place an in-store order is too long. Training on computer systems (or an improvement of the in-store system itself) and in departments prior to assisting customers will improve the customer's experience and possibly lessen the
    by
    • Verified Purchase
    Great store and location. Friendly staff and quick lines
    Great store and location. Friendly staff and quick lines
    by
    • Verified Purchase
    • Recommended
    My experience at this Home Depot was amazing, from the clean walk ways to being asked if I had an...
    My experience at this Home Depot was amazing, from the clean walk ways to being asked if I had any questions throughout my shopping is always helpful. My best experiences by far was with purchasing my new dishwasher. Can't wait to get it on Friday.
    by
    • Verified Purchase
    • Recommended
    My husband and I are redoing our stair case in our home. We came to home depot because of the too...
    My husband and I are redoing our stair case in our home. We came to home depot because of the tool rental program, in process we decided to buy all other equipment for project , Josha a young man helped us with panel he gave us so much help and knew about tools and materials! Great customer service! You dont find that type of good help anymore. JOSHA NEEDS A PROMOTION!! $ GO PACKERS
    by
    • Verified Purchase
    • Recommended
    Great store, clean, professional staff, friendly!
    Great store, clean, professional staff, friendly!
    by
    • Verified Purchase
    • Recommended
    The people working at this Home Depot make it happen for you. Great service, high quality lumber ...
    The people working at this Home Depot make it happen for you. Great service, high quality lumber and competitive prices. You'll get what you need, quick check out and back on the road painlessly and in a short period of time. Guaranteed every time
    by
    • Verified Purchase
    • Recommended
    Very good service extremely helpful employees.
    Very good service extremely helpful employees.
    by
    • Verified Purchase
    • Recommended
    I arrived at the store around 8:20PM looking for two items found online. When I went to the windo...
    I arrived at the store around 8:20PM looking for two items found online. When I went to the window treatment department, I thought it would be an easy find, unfortunately it was not. I asked for assistance from one of the employees. He took the appropriate steps to locate the merchandise but unfortunately without success. He called for help and quickly another employee was able to locate the merchandise which happened to be located on a pallet on the top of a stacking rack. The time was now approaching closing time so I was worried I was being a burden. The employees came together to locate the merchandise. It was so nice to see everyone working together as a team. None of which made me feel as a burden at the near of closing time. The staff at Home Depot are always friendly, helpful and professional. I really appreciate their assistance and now my windows look fantastic. Thank you
    by
    • Verified Purchase
    • Recommended
    Store was clean and people were friendly, Jesse was very knowledgeable and helpful in our purchas...
    Store was clean and people were friendly, Jesse was very knowledgeable and helpful in our purchase of carpeting.
    by
    • Verified Purchase
    • Recommended
    Take a look a the clientele. The music you're playing is geared to 17 year-olds. You could probab...
    Take a look a the clientele. The music you're playing is geared to 17 year-olds. You could probably find a better music select instead of these one-hit-wonders that nobody but the teenage clerks has ever heard of.. I know the station is "dictated by corporate" but the music is so awful it makes me want to shop with headphones...
    by
    • Verified Purchase
    • Recommended
    I am totally impressed with the customer service and the superior product knowledge of the sales ...
    I am totally impressed with the customer service and the superior product knowledge of the sales staff. I rate this store with a 5 star rating.
    by
    • Verified Purchase
    • Recommended
    Employees are very helpful and courteous. I always look forward to shopping at the Stafford Home ...
    Employees are very helpful and courteous. I always look forward to shopping at the Stafford Home Depot!
    by
    • Verified Purchase
    • Recommended
    We have done many home improvements over the years and we are getting ready to begin a new projec...
    We have done many home improvements over the years and we are getting ready to begin a new project. After 2 visits to Home Depot this past weekend we found everything we needed and very helpful people who have the answers to the questions we need to complete the project correctly. The store was clean and the displays made it easy to choose the materials and equipment we needed. The employees we met seemed to know their area and were very helpful.
    by
    • Verified Purchase
    • Recommended
    The service at this store is so much better and the caring of the staff on your product they care...
    The service at this store is so much better and the caring of the staff on your product they care about your time
    by
    • Verified Purchase
    • Recommended
    My wife and I bought a refrigerator. Though it was a busy day in the appliance department, Nivea...
    My wife and I bought a refrigerator. Though it was a busy day in the appliance department, Nivea greeted us right away and said she would be with us as soon as she finished with her current client. In the meantime, Joe - an Assistant Manager saw the crowd came over and started us through the process, and then handed us over to Nivea to complete it, once she was free. They made sure we got all available discounts and incentives and explained the delivery process. In the past my wife loathed appliance shopping, we both found this experience pleasant.
    by
    • Verified Purchase
    • Recommended
    Pleasant greetings upon entering the store. Sales associates very willing to assist the customer.
    Pleasant greetings upon entering the store. Sales associates very willing to assist the customer.
    by
    • Verified Purchase
    • Recommended
    We recently worked with Nick in the flooring department for a large flooring project. He was ver...
    We recently worked with Nick in the flooring department for a large flooring project. He was very patient with us and gave us alot of time and answered all of our questions. He was both friendly and knowledgable. He is the main reason we chose to go with Home Depot for our project and we will definetly use Home Depot in the future for other home projects.
    by
    • Verified Purchase
    • Recommended
    Outstanding customer service and friendly atmosphere.
    Outstanding customer service and friendly atmosphere.
    by
    • Verified Purchase
    • Recommended
    Store is organized well, excellent customer service.
    Store is organized well, excellent customer service.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 448 reviews

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