#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)348-2363
Tool & Truck Rental(718)348-2369
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
579 Gateway Dr
Brooklyn, NY 11239
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Customer Store Reviews

  • 4.4 out of 576 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (576)
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Showing 1-30 of 576 reviews
I bought dish rack I love it
by
    • Recommended
    Very poor service, would not recommend!
    I went into this store to purchase just two boxes for moving. I went to the cashier Elijah, paid for the boxes, and walked out. Then two security guards chased after me asking to see my receipt. I showed them and wanted to know why they accosted me, they advised that the cashier said I didn’t pay for the boxes. Very poor service. Will not be shopping here again.
    by
      1 found this review helpful
      Good product to much to install
      by
        Bear paint associate named RAM
        Was rude, condescending and is apparently bias against the female consumers as I was ignored and skipped on his line.
        by
          Very good
          Jacky at pro desk very helpful
          by
            Great store Well stocked.
            I went in for a new bathroom light fixture which I found, in stock at a reasonable price with no problem. I decided to pick up some plants and everything was well-stocked and very fresh.
            by
              • Recommended
              Disgusted
              The service is deteroiating and the exorbitant prices are horrible. The bathrooms are locked in this public establishment. If you gain access from the customer service desk, the Bathrooms are filthy (unsanitary)---Gateway Mall and Green Acres Mall area.
              by
                Service was exceptional
                Bought a laser measurer that was locked, associate available within 30 feet unlocked item and took it to register. Quick checkout process
                by
                  • Recommended
                  here ever since they built this location and just realizing there is hardly ever anything to complain about. That must be a good thing in my book.
                  Always a very good location to shop. I have been going there since they put up that building in Starrett City. There is hardly ever anything to complain about. That has got to be a good thing in my book.
                  by
                    • Recommended
                    Great service
                    Mr a k m help me lot …
                    by
                      • Recommended
                      Excellent Customer Service
                      I am starting to make over my living space. Starting simply with plants. Aziz of the Garden Dept. was wonderful.
                      by
                        Gratitude
                        Thank you for your help when needed.
                        by
                          • Recommended
                          Excellent service
                          Jacky at pro desk is amazing
                          by
                            • Recommended
                            Good
                            Good everything always perfect
                            by
                              • Recommended
                              Great
                              Jacky from prodesk very helpful ad professional
                              by
                                • Recommended
                                Good
                                My shopping experience was good but it can be better
                                by
                                  • Recommended
                                  Great
                                  My shopping experience was great, thank you
                                  by
                                    • Recommended
                                    Great
                                    Shopping experience at this store was great. Thank yoh
                                    by
                                      • Recommended
                                      Good
                                      I had a good shopping experience, thank you
                                      by
                                        • Recommended
                                        Very good
                                        Jacky at pro desk very helpful
                                        by
                                          • Recommended
                                          Excellent customer service by Jacky at pro desk
                                          Jacky at pro desk excellent
                                          by
                                            • Recommended
                                            Great pro desk team
                                            Both Annie and Jacky are excellent at Home Depot. Provides grade A service .
                                            by
                                              • Recommended
                                              Customer Service for Purchase of Gazebo
                                              Customer Service Representative Rosa Lia was outstanding! Her diligence, patience, and attention to detail when we ordered a gazebo was amazing!!! She didn't allow us to leave until she did everything you can imagine to ensure the purchase was completed. We were very satisfied with her outstanding customer service! Rosa Lia definitely earned and deserves a competitive raise - bar none!
                                              by
                                                • Recommended
                                                Tile installation
                                                Wanted Tile in bedroom. At this time, I am ready to cancel my order. What was suppose to be done in August, now we in September no supplies, and installers said 2 weeks before they can do it with a whole lot of stipulations after I paid then got receipt. I FEEL SCAMMED. Home Depot didn't deliver what they promised. S m h I am still waiting.
                                                by
                                                  I love this store
                                                  Home Depot… what would I be without you 👉🏾✨✨✨
                                                  by
                                                    • Recommended
                                                    Great Experience
                                                    The people at the store were nice and respectful
                                                    by
                                                      • Recommended
                                                      Good assistance from Cashier A K M
                                                      Cashier A K M was excellent
                                                      by
                                                        • Recommended
                                                        Fast Lines
                                                        The thing that i like the most about this specific Home Depot is how fast the lines move.
                                                        by
                                                          • Recommended
                                                          Great sales cashier
                                                          Sales cashier named A K M was great helpful.
                                                          by
                                                            Extremely long line 20-25 in front of me
                                                            I bought 1 rose plant and had to wait on a long single line
                                                            by
                                                              Showing 1-30 of 576 reviews

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