Reviews for Stratford #6225

Great customer service! Thank you for being committed to knowing your jobs well!

David was tremendous as he took a great deal of time with me and walked across the entire store to the garden center to help me with an issue. He demonstrated empathy, understanding and generosity as the plants I wanted were dying because of lack of water . Because of employees like David, I keep coming back.

The staff at the Stratford Home Depot are awesome - particularly the team in the Garden Center - Big Dave is always available to help with loading heavy items on my cart and in my cart and if he's out there is always someone else willing to help. Everyone is helpful and friendly.

Maria in Appliances was knowledgeable, patient and extremely courteous while helping me purchase a washer/dryer.

Always a great experience staff is super friendly. Amaya was a great salesman.

We went to order carpet for my mom's home. The process couldn't have been easier. The staff was so willing to answer questions and the check out process was seamless. There was even an unexpected free installation promotion running that we were able to take advantage of.

Visited on 2/17 to purchase a new gas can, ice melt, and an energy drink. Scanned my 3 items with an associate over my shoulder. Went to leave, and the cart wheel stopped, causing it to slam into my waist. The associate checked my cart again, and let me go on my way. This is not the way to treat honest, paying customers. I will not be back.

I just purchased a dryer machine and the lady at the department Maria was really helpful!

Keisha was very helpful she cut my shopping time in half

I purchased several bags of ice melt that were quite heavy. Keisha made sure I found everything I needed with ease. She rang me up with a pleasant smile and friendly demeanor. She also placed a call for the parking lot technicians to help me please the heavy bags in my truck. I enjoy coming to Home Depot in Stratford.

Tobias in appliances was extremely helpful and polite. He explained things clearly and offered to print me a quote so I’d haa a be all info to make my decision. If you need an appliance please see him in the appliance dept

Every time I go to the Stratford Home Depot with whatever projects I have going on Shawn is always there to greet me and to help me in every way he can. He is such a team player.

LOVE THAT AFTER BEING UP EARLY TO WORK, TH EMPLOYEES WERE NOT CRABBY

Store employees are a help to responding to my questions.

Kanie Wazir assisted me and provided excellent customer service.

Impressed with store employees. Everyone treated me great. Especially Rob in guiding me to what I was looking for.

Rob' opinion on grass seeds and top soil was greatly appreciated

Like Mr Candyman passing out candy. What a kind gesture on his part. Thanks

Walter and Lynn are the best in this store. So helpful, pleasant very professional and even took the time to go above and beyond to make things work. I was extremely impressed with these two tonight. Thank you.

How ridiculous is that the store will not carry brown paper shopping bags ANYMORE, because of cost issues!!

The store is as good as it has always been. But today an employee went above and beyond for me. Getting me a piece of cardboard that they usually would not sell.

Staff is poorly trained on purchase discrepancies and lack of supervision.

Tracey is very conscientious of her pro guys. Always stays on top of my account. Thank u.

The professionalism of the manager was excellent same along with the girl that helped me. Her name was Maya, MAYA very nice young lady, very pleased.

Everyone is pleasant, they don't treat you like you don't belong in the store, and everyone is extremely helpful.

Tim-Tim was fantastic. I needed 4 pallets dropped and he had it done for me in record time. I was very impressed with his professionalism and helpful attitude as he was quickly able to understand what I needed as a customer and how to make my large purchase as smooth as possible.

Great job team look forward to visiting soon .!

Paint supplies are great

Products are worth every penny you spend.

First time visiting this location and had a very positive experience. The customer service is exceptional - Donna (power tools), Ray, Tobias (washer/dryer) and Jack (lock & keys) were all very helpful. They exemplify a good work ethic and care about the customer. This store was stocked with the items we needed and is clean.