#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)385-7364
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
350 Barnum Ave Cutoff
Stratford, CT 06614
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Customer Store Reviews

  • 4.6 out of 440 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (440)
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Showing 1-30 of 440 reviews
great store location ..Always has what I am looking for and is very close to the new home we jus...
great store location ..Always has what I am looking for and is very close to the new home we just purchased. Will be having a lot of upcoming projects to do and will definitely be coming here for all my home improvements needs.
by
  • Verified Purchase
  • Recommended
Ok
Ok
by
  • Verified Purchase
  • Recommended
very clean friendly and helpful staff
very clean friendly and helpful staff
by
  • Verified Purchase
  • Recommended
Provided a most positive shopping experience in these difficult times. Staff I encountered were ...
Provided a most positive shopping experience in these difficult times. Staff I encountered were knowledgeable, friendly and helpful which made my day in these unusual times.
by
  • Verified Purchase
  • Recommended
Always finding what I need
Always finding what I need
by
  • Verified Purchase
  • Recommended
I normally go to the store in Orange, CT. We happened to be in Stratford and stopped. I knew j...
I normally go to the store in Orange, CT. We happened to be in Stratford and stopped. I knew just where to go and had a good experience.
by
  • Verified Purchase
  • Recommended
I would recommend to anyone the excellent service I received from Aida at the pro desk. She is ex...
I would recommend to anyone the excellent service I received from Aida at the pro desk. She is extremely friendly and helpful. She takes the time to explain all your options. The store was very clean an all employees were friendly.
by
  • Verified Purchase
  • Recommended
I visit Home Depot’s through most of the state and this is by far the worst store to go to. I wil...
I visit Home Depot’s through most of the state and this is by far the worst store to go to. I will avoid it at all measures
by
  • Verified Purchase
Store is well stocked and easy to check out.
Store is well stocked and easy to check out.
by
  • Verified Purchase
  • Recommended
Sweepstake entry is written on receipts after sweepstakes is over. I made a purchased May 9, 2020...
Sweepstake entry is written on receipts after sweepstakes is over. I made a purchased May 9, 2020 and sweepstakes was over May 3,2020 but is not reflected of receipts. DATES OF SWEEPSTAKES: The “Home Depot 2020 Q1 U.S. Customer Satisfaction Sweepstakes” (the “Sweepstakes”) begins at 12:00 a.m. Central Time (“CT”) on February 3, 2020 and ends at 11:59 p.m. CT on May 3, 2020 (the “Sweepstakes Period”). ELIGIBILITY: This Sweepstakes is open only to permanent legal U.S. residents.
by
  • Verified Purchase
  • Recommended
I needed a new dishwasher and was looking at dishwasher base on my budget. I spoke to one of the ...
I needed a new dishwasher and was looking at dishwasher base on my budget. I spoke to one of the associate that assisted me and help me pick a dishwasher that was base on my family daily activities that was perfect and i didn't mind going over budget because it served our needs. The associate was very friendly and patient and answer all of my questions.
by
  • Verified Purchase
  • Recommended
Terrible wait times for service loading, cutting, ect, Employees and management think excuses are...
Terrible wait times for service loading, cutting, ect, Employees and management think excuses are acceptable for poor performance.
by
  • Verified Purchase
Employee’s nice and helpful Stratford location is my favorite store
Employee’s nice and helpful Stratford location is my favorite store
by
  • Verified Purchase
  • Recommended
Poor customer service, nasty attitude from employee Batina when asked for basic customer informat...
Poor customer service, nasty attitude from employee Batina when asked for basic customer information I must of been interrupting her on her personal company time!
by
  • Verified Purchase
I FEEL LIKE ITS A FAMILY STORE AND I LOOK FORWARD TO COMING HERE EACH TIME.
I FEEL LIKE ITS A FAMILY STORE AND I LOOK FORWARD TO COMING HERE EACH TIME.
by
  • Verified Purchase
  • Recommended
This store is great! Absolutely the best Customer service. Everyone is so helpful and kind. I hav...
This store is great! Absolutely the best Customer service. Everyone is so helpful and kind. I have never had a bad experience here. Being a new homeowner it can be a bit stressful and everyone here made it a smooth transition. Helping and also asking me how my move is going. It really means alot to me... Thank you!!
by
  • Verified Purchase
  • Recommended
The sale Cashier Keisha was extremely helpful as well a cheerful. I wish every cashier in every s...
The sale Cashier Keisha was extremely helpful as well a cheerful. I wish every cashier in every stores had her disposition.
by
  • Verified Purchase
  • Recommended
Keisha was very pleasant when checking me out. She inquired about an app I was using and made the...
Keisha was very pleasant when checking me out. She inquired about an app I was using and made the transaction very enjoyable. I wish more associates were this pleasant while checking out.
by
  • Verified Purchase
  • Recommended
I love the store! And the customer service that is in it there was a specific cashier that was re...
I love the store! And the customer service that is in it there was a specific cashier that was really nice to us her name is Keisha and she helped us ! Very insightful ! We had a pleasant time
by
  • Verified Purchase
  • Recommended
I found the store clean and organized. All employees I dealt with got me all the products I need...
I found the store clean and organized. All employees I dealt with got me all the products I needed and offered me the assistance I required. Everyone I dealt with in the store were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Ran into a very knowledgable employee in the plumbing department. Billy P is great
Ran into a very knowledgable employee in the plumbing department. Billy P is great
by
  • Verified Purchase
  • Recommended
The store is clean and neat. I have observed attendants returning products to correct locations a...
The store is clean and neat. I have observed attendants returning products to correct locations and stating out shelfs. Associates are both friendly and helpful; a steady improvement since the store first opened. I easily found most products I was looking for and when necessary, I was able to obtain assistance.
by
  • Verified Purchase
  • Recommended
Home Depot, to be referred to as HD from hereon out, is a pleasure to shop at. HD has spacious i...
Home Depot, to be referred to as HD from hereon out, is a pleasure to shop at. HD has spacious isles and clean. It's open late on Sundays compared to other home improvement stores. The selection is very good I'm leary about storing wood inside as it tends to dry perhaps too quickly and crack. Store clerks, not many around when I go. Perhaps I usually know exactly what and where and don't need much assistance. The isles ate labeled which helps a lot.
by
  • Verified Purchase
  • Recommended
The product line is EXCELLENT. I didn't realize HOME DEPOT could help me with a model railroad b...
The product line is EXCELLENT. I didn't realize HOME DEPOT could help me with a model railroad building project till I gave it a try. They sure can!! Thank you to all the associates and especially "Worlbee." Great store & service!
by
  • Verified Purchase
  • Recommended
Monday December 16, 2019, entered the store in the early morning hours, was positive from the mom...
Monday December 16, 2019, entered the store in the early morning hours, was positive from the moment I entered, until I left. Employees, we're on floor to address my questions. I purchased a clearance item, even for less, made my day, was able to purchase additional item, because of clearance item, thanks to an employee in the tv cable section, by checking price ($). Store was clean, several employees on floor, asked if I needed help.
by
  • Verified Purchase
  • Recommended
Excellent customer service.
Excellent customer service.
by
  • Verified Purchase
  • Recommended
This store is very good when it comes to customer service I'll definitely be shopping here again.
This store is very good when it comes to customer service I'll definitely be shopping here again.
by
  • Verified Purchase
  • Recommended
I WILL STRONGLY ENCOURAGE EVERYONE TO SHOP AT STRATFORD HOME DEPOT. THE SERVICE IS GREAT !
I WILL STRONGLY ENCOURAGE EVERYONE TO SHOP AT STRATFORD HOME DEPOT. THE SERVICE IS GREAT !
by
  • Verified Purchase
  • Recommended
This store have some of the happiest employees I've encountered in any store I've shopped. Consis...
This store have some of the happiest employees I've encountered in any store I've shopped. Consistently helpful and knowledgabe
by
  • Verified Purchase
  • Recommended
The clerk who helped me apply for a Home Depot card and check out with my purchase was absolutely...
The clerk who helped me apply for a Home Depot card and check out with my purchase was absolutely awesome!Friendly,knowledgable and professional.She made my experience absolutely aces!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 440 reviews

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