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Filter Reviews By:Rating, Profile, Gender, Age (332)
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Showing 1-30 of 332 reviews
Dec 29, 2023
Extremely happy with Loretta's customer service. A strong 10
I buy so much from here that I could write a book of all the products. I am extremely satisfied with all I buy
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Recommended
Mar 18, 2023
Help needed to repair a section of 3/4 inch irrigation pipe.
I went to Home Depot to pick up parts to repair a hole in an irrigation pipe. I had no idea how to fit the new piece into the 5 inch gap I cut out. My repair went wonderfully because Brian showed me how to repair it using one sleeve and introduced me to another part that allowed me to screw in the gap. Photo: crack
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Recommended
May 24, 2024
Great Customer Service
Wade was very helpful and courteous! I asked him if he could cut a large piece of insulation foam so it would fit in my car.
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Recommended
Apr 20, 2024
Employees are knowledgeable, helpful, and friendly
I needed wooden cubes for a project in my classroom. This is the second year in a row that I go to HoneDepot for this project. Mike st the timber department helped me choose what works best. He also cut all the pieces. He was very kind and helpful.
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Recommended
Feb 12, 2024
Most helpful staff of any hardware store visit
I came in to buy four 4 x 8 sheets of plywood to cut down and put into shelving units for one of our business locations. One of the staff members offered to rip and cut the shelves for me. Helping to load the lumber onto the cart and cutting everything down, he was very kind and professional. Thank you for your time Drew.
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Feb 10, 2024
Friendly and Outgoing Staff
I'm a weekend warrior when it comes to hobbies so I don't know it all when it comes to lumber or have the means to manage every scenario that comes along. Recently I needed a 4' x 8' sheet of plywood cut to specifics and Drew in lumber came to the rescue. He treated me incredibly well and took care of my needs with enthusiasm. His experience and willingness to help saved me so much time on my project. In addition to Drew, everyone I encountered in the store was friendly and helpful.
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Recommended
Jan 28, 2024
Easy shopping for my Home needs
Open late hours. Clean restrooms and employees will help with heavy items to the vehicle. Thanks!
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Jan 2, 2024
OVERALL EXPERIENCE
I have shopped at this Home Depot store since it opened. I have purchased everything such as weed killer, tools, hardware, lumber, flowers, vegetable plants, fertilizer, paint, and more. Employees have ALWAYS been friendly, courteous, patient, competent and knowledgeable. I have been treated like family.
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Recommended
Nov 18, 2023
This store is great. Best employees of any Home Depot
Every time I go into this store I am greeted kindly and the staff is always helpfull.
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Recommended
Oct 8, 2023
Courteous Sales Associate
Elizabeth in appliances was exceptional.
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Recommended
Sep 21, 2023
Best HD store ever!
I I've been to many locations. This store is the best store in the valley probably in the state and more than likely best west of the Mississippi! Every single employee that I passed asked me if I needed help. I go out of my way to go to the store I will not shop at any other anymore.
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Recommended
Aug 27, 2023
Exemplary Service and Leadership: A Home Depot Experience Beyond Expectations
Home Depot has long been a trusted name in the home improvement sector, and my recent visit to one of their stores only solidified this belief. From the moment I stepped in, I was met with an organized layout and a vast array of products, catering to every possible home improvement need. The store's functionality and design are clearly well-thought-out, ensuring that customers can navigate with ease and find exactly what they're looking for.
However, what truly sets this particular store apart is its management and staff. Beth, the store manager, is nothing short of exceptional. In an era where genuine customer service seems to be dwindling, Beth is a shining beacon of how it should be done. On multiple occasions, I witnessed her going above and beyond for customers, ensuring their queries were addressed and their needs met. It's evident that she doesn't just view her role as a job, but as a mission to provide the best service possible. Her dedication to helping those in need, whether it's a customer facing challenges with a DIY project or someone struggling to find a specific product, is commendable.
Furthermore, it's clear that Beth's exemplary leadership has trickled down to her team. The crew at this Home Depot store is a testament to what can be achieved when a team works cohesively. They are always ready to assist, offering advice, product recommendations, or even just a helping hand. Their collective goal is evident: to ensure that every customer leaves the store satisfied and with their home improvement needs met.
Home Depot as a brand has always been synonymous with quality, this particular store, under Beth's outstanding leadership, takes the shopping experience to a whole new level. It's not just about purchasing products; it's about being part of a community that genuinely cares and strives for excellence. I left the store not only with everything I needed for my home project but also with a renewed faith in the power of exceptional customer service. Kudos to Beth and her incredible crew for setting such high standards and consistently meeting them.
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Recommended
Aug 14, 2023
Great customer service
Dolores is amazing she’s helpful and super kind! 5 stars to you Dolores!
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Recommended
Aug 4, 2023
Consistent and knowledgeable
This location has the best staff that are customer service oriented. They are knowledgeable, patient and have positive attitudes.
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Recommended
Jul 13, 2023
Friendly and knowledgeable employees
Every time I go to Home Depot, someone greets me and asked me if they can help me. All the employees that I’ve interface with have been very friendly and knowledgeable.
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Recommended
Jul 1, 2023
Great store Clean and organized
I bought the Rigid Table saw with the mobile stand I am loving it
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Recommended
Jun 25, 2023
Best home improvement store
Home Depot is an amazing store and the employees are always so friendly and helpful.
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Recommended
May 18, 2023
My favorite location. Great tradespeople there
I've been getting help and advice with my home improvement and repair at this location since it opened in the early '80s. Consistently good advice from experienced tradespeople, this location seems to have more than its share.
Today I had a complicated electrical problem, a nice fellow took a lot of patient time to help me out. Really appreciated it!
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Recommended
May 17, 2023
Extraordinary customer service at the returned desk
This morning we loaded a truck full of Home Depot return items after completing a full house remodel. The customer service desk at the Kyrene and warner Tempe Arizona Home Depot store have two stellar team members that work together so well to identify each and every item from multiple orders over the life of this remodel. I had sprained my left ankle while the truck was loaded and so Beth and Loretta went above and beyond to ensure that this return was thoroughly done even though I was a bit indisposed and obviously in pain. These two stellar employees are due acknowledgment and recognition from Home Depot.
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Recommended
May 2, 2023
Amazing customer service
I was blown away on how friendly and helpful every employee at this home depot was today. They actually helped me find all the items for which I was searching.
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Recommended
Mar 31, 2023
Excellent Service
I has been shopping at the Kyrene and Warner Home Depot store in Tempe, Arizona since it opened over 25 years ago. The employees go out of their way to make sure they help people shopping at this store.
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Recommended
Mar 17, 2023
great people
beth wilson was awesome, as usual. brian bass? was very helpful in electrical. kim was great at cashier. thanks again.
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Recommended
Mar 11, 2023
Self checkout at home Depot is a horrible idea
The new corral is awful. Good luck getting a sheet of plywood out of the store without knocking something over
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Feb 12, 2023
Extremely rude representatives
The representatives at this location are reliably rude and I don't intend to return. You've been forewarned.
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1 found this review helpful
Jan 26, 2023
Best HD Store!
Best customer service experience!
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Recommended
Dec 21, 2022
Great Customer Service Associates!
I have had several issues with shipping of orders made in the store and the customer service associates (Ari and Brian), as well as management (Beth and Daniel), have been outstanding in solving my problems!
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Recommended
Oct 30, 2022
Poor customer service
Don’t expect to come here and get any help on weekends. They lock up specific items & you won’t be able to find help to unlock them. Try a different Home Depot
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Oct 30, 2022
Great selections and service - above and beyond. I've always been a happy customer.
Worth the trip even it wasn't so convenient. I've never felt disappointed.
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Recommended
Oct 20, 2022
Amazing customer service!!
I came looking for doors!
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Recommended
Oct 14, 2022
outstanding store
Best shopping experience as Staff reach out with solution I never would come up