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Filter Reviews By:Rating, Profile, Gender, Age (716)
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Showing 1-30 of 716 reviews
Sep 15, 2023
Outstanding employee Olivia,
Just a great trip to the store today, I found the item I was looking for and she mentioned that it game in a kit vice purchasing the tool and battery separately
by
Aug 19, 2023
Great Employee
Kayla, was working in the garden center. She was very nice and personable
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Recommended
Aug 13, 2023
Customer service
It is a well-known fact that Home Depot and Popeye's Chicken in Texarkana are in the pits when it comes to customer service. An employee may walk past you multiple times without saying "hello." And they NEVER ask can they help you.
by
Jun 11, 2023
Excellent Specialist
Thank you Jessica Bristol! You helped me and were so kind and patient.
by
Recommended
Jun 1, 2023
Rachel did a good job in checking me out in the garden center
Helped me get just the right top soil.
by
Recommended
May 28, 2023
Worse experience ever
It was a holiday weekend and no one wanted to be there
by
May 16, 2023
Hot water hill
We’re kinda of disappointed because my heater quit the next day after I bought it. Water were all over parts of my house
by
Recommended
May 15, 2023
Best Home Depot I have been to, and I have been to a LOT
Ryan is a master customer service person. from the initial inquiry to the load up, he was right there and right ON. Thank you, Ryan.
by
Recommended
May 7, 2023
Great loading staff
The loaders (outside help) have a hot heavy and often thankless job. I was amazed at the help I received last night and today from Roshod Harris and Jordan Dell.
Last night Roshod loaded 50 bags of mulch and compost before loaded sod for us. He did not skip a beat and was friendly and very willing to help. Today was no different.
I had no problem getting help. They were ready to go!
by
Recommended
May 2, 2023
Cashier
The cashier. Shavaundrea was very rude and refused my military discount until I had to get upset with her. She is not a good customer service advocate and needs to not represent Home Depot.
by
Apr 18, 2023
Home depot
Amazing store and staff!!!
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Recommended
Mar 28, 2023
GREAT CUSMER SERVICE / CLEAN STORE / FRIENDLY ATMOSPHERE
I BUILT MY HOME FROM HOME DEPOT AND I'M SO GLAD THAT I DID ... SHOPPING AT HOME DEPOT IS A WONDERFUL EXPERIENCE.
by
Recommended
Mar 13, 2023
Excellent service
Very helpful clean and well stocked
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Recommended
Feb 26, 2023
Great Home Depot
Friendly and helpful staff, very clean
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Recommended
Feb 21, 2023
Great place to start gardening.
Her name is Nikki. I was looking to start a garden in a duplex. After running into. A couple employees that just pointed the direction…. I found Nikki and after saying the same thing over again. “Im new to gardening and want to have a successful garden outside my duplex.” Her response “do you know what you wanna grow? Ok let’s figure it out.” She was so patient with me and my child and gave me everything I needed from start to finish and gave me more ideas on when I move to bigger place grow.
by
Recommended
Feb 7, 2023
pro services
The people in pro services are always very helpful.
never have any problems with help loading
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Recommended
Jan 1, 2023
Great store to shop at!
It is so very easy to shop online and go to the store and pick up your order. It is always there and always correct.
by
Recommended
Dec 24, 2022
Great customer service
Everyone was very helpful and answered any questions we had. Ok specifically zeyra our cashier was extremely helpful and patient with us.
by
Recommended
Dec 20, 2022
Purchase of Dewalt Leaf Blower
Sales person was friendly and showed me where to find dewalt batteries
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Recommended
Dec 19, 2022
Nice people
Best Home Depot I have ever visited. Employees were nice and very helpful.
by
Oct 21, 2022
Loved all the Christmas decorations for sale
The employees were so helpful and this store had a big variety of what we were looking for which was Christmas lights and decor.
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Recommended
Oct 16, 2022
GREAT HOME DEPOT TO SHOP!
RAN INTO OUR LOCAL HOME DEPOT AND WITH THE HELP OF EMPLOYEE RYAN, WE FOUND WHAT WE NEEDED AND WAS IN AND OUT IN A FEW MINUTES. IT'S NICE TO GO INTO A STORE AND BE GREETED AND THANKED FOR YOUR PATRONAGE!
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Recommended
Oct 14, 2022
Black & Decker Trimmer
I have used Black & Decker before, and so happy to get another Black & Decker Trimmer that was available in the Texarkana, Texas store.
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Recommended
Sep 23, 2022
Had a good experience
They had what I needed.
by
Recommended
Sep 17, 2022
Regular customer
Most of the time a 5star. Customer service needs to be re trained!
by
Recommended
Sep 11, 2022
No customer service
Don’t expect any assistance in loading in the store or at the loading dock. Associates won’t speak, offer assistance, or make eye contact for fear of being asked to do something! One guy stayed on his cell phone the entire time we were loading. Perhaps the store manager needs to be trained in customer service and expect the same of the associates. Customers like us are the reason they get paychecks!
by
Sep 8, 2022
Red Step Stone
I will be back more than once to finish my home project
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Recommended
Aug 31, 2022
Has Everything you need for the home.
My yard looks so great with the flowers we got from Home Depot!
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Recommended
Aug 24, 2022
Thankful for our Associates at our local Home Depot
Go team home depot great group at prodesk
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Recommended
Jul 13, 2022
Poor Customer Service
The price of wood is ridiculous but the fact that we stood in 100+ heat for over 20 minutes waiting for someone to load the crummy looking wood on to our truck is completely unacceptable. While one worker stood around with his forklift doing nothing. He was too lazy to load us so we had to wait for others to come with another lift to help us. I could add a photo of the worker standing around doing nothing after he finished stocking some iron and pipes but I won’t.