Reviews for Thousand Oaks #6662

Best Home depot I've been to.

Be sure to look to see if you have a warranty, Home Depot employees will not waste their time looking it up for you and they will tell you that when you speak with them. They would rather you spend more money on a new purchase rather than honor the warranty you have already spent money on.

Beverly, in appliances, is wonderful!! She was capable, informed and eager to assist!

Like dealing with family

lousy service, drove 10 miles each way total of 20 miles to follow the associate like a poppy" She was standing around Doing Nothing", after confirming with her why I was there.She Send me to a cashier eight people ahead of me. After my turn came up got to cashier I was informed to go back to her, since she is the only one ordering on line at that time. Asked her why you send me to wrong line, she claimed misunderstanding.How come the cashier did not misunderstand, I showed her the same things.

pro desk people are all very friendly and helpful, thank you Kathy, Irene ,Ashley, tony and gene just need to get loaders to do a better job.....other than that I love thousand oaks home depot

EXCELLENT

Great store !! I'll be back !!!

It is a good store, little hard to find products as interior layout of isles are confusing and not easy to find without help for non-professionals and contractors. But overall, with the help of assistance, it is a good store.

Bev and Mike were very helpful. I was shopping for a complete line of kitchen appliances. They were patient, knowledgeable, credible and friendly. They gave me guidance without being "pushy". I really appreciated their help!

Love going to HD and browse and dream of projects. I have always found your employees to be friendly. Especially, Chris, on the return registers!

Store is consistently exceeding expectations for service, cleanliness and overall store experience. This is my go to store for anything I need for any project. Knowledge staff and someone always available so I can bug them, very friendly!

Chris Manager at the front has changed this store! Awesome customer service...

Debbie at the service desk was super friendly and professional. She helped me get my items and really made me feel at home. Great job and will definitely be back to see her.

Every one there is always ready to help and are very knowledgeable, they make sure you have everything you need to do your project

Nice Store, well staffed and very clean! They are not looking to get you out the door with whatever they have on hand, they want you to have what you need to successfully tackle your honeydo list!

Home Depot has prided itself on maintaining a level of quality in both its personnel and products. It matters not if one has a small or large prject they must contend with, there is always someone who can give them guidance in the area that they need. Being in Home Depot is one of pleasure since the employees treat each person with respect and helpfulness. I'd recommend this hardware store to anyone because it is a symbol of quality, educational training and excellent employees who "go the extra mile" to help their customers!

Every one is great in your store

This store is great all the employees are so helpful

Excellent and friendly customer service, even between the Christmas and New Year holidays!

Marc K. in plumbing department #26 was exceptional. He helped me pick out the right piping for my project and explained to me the different types of materials and such. He was kind and informative. I would recommend anyone who is coming here for a plumbing project to find Marc and get his advice!

Our experiences was hindered due to a couple of employees not helping with our issue. however, on our way out we met Mariana which was a great cashier and made our experience even that much more better. Please give her our best regards and hope to see her again thank you

Clean, and very friendly employees.

Everyone at this home is so professional it really makes shopping there easy they will make sure your cart is full of everything you need to get the job done

Everyone in this store has great knowlege of their products and the instalation of those products I know that many of them have worked there for many years and are on a first name basis with their customers they treat everyone like family The store manager is always available if you need him and he has helped me several times when I was in a jam and helped get things delivered when i needed them itsi a great place to shop

A huge store! Excellent service on the floor; was able to quickly find an employee who was able to help me in a timely manner; on 3 different occasions.

No one beats the T.O. Store. Amazing staff and amazing service. A+

The best staff than any other home improvement store in the country!

A+++++++

Amazing store. A+ customer service.